Customer Service Nurse Practitioner
Resume:
Rita Irwin
Florence, KY *****
Home Phone: 859-***-**** Business: 859-***-**** Cell:
E-mail: ********@***.***
SUMMARY OF QUALIFICATIONS
A dedicated business professional with a track record of success, committed
to meeting and exceeding company goals. A professional who is experienced
in providing excellent customer service to clients and managers while
maintaining and building relationships.
PROFESSIONAL EXPERIENCE
Therapy Alliance, LLC West Chester, OH 5/07 - 5/09
. Therapy Recruiter - Primary responsibility was to provide
qualified therapists to hire for various long term care centers in
the state of Ohio. This was accomplished through massive cold
calling, preparation and placement of ads in local papers and
professional trade journals, preparation of direct mail postcards,
school job fairs, newsletters and networking. Additional
responsibilities included negotiation of salary with candidate,
interview scheduling, overview of benefits and finished with offer
letter to the new hire. Other duties as directed by needs of
company (to include salary surveys).
DaVita, Inc. El Segundo, CA 10/01 - 4/07
. Multi-Divisional Clinical Recruiter - Primary responsibility was to
provide qualified clinical staff to hiring managers (primarily
RN's). This was accomplished through cold calls, advertising,
direct mail, local, state and national industry conference
attendance, screening and phone interview of candidates through our
applicant tracking system. Responsibilities also included
recommendation and coordination of creative advertising strategies
by working directly with ad agency, maintaining solid business
relationships with many levels of management for multiple
divisions, and proactive recruiting strategies on a consistent
basis to ensure proper coverage at all times. I participated in
numerous task force projects: Facility Administrator Toolkit, Hot
Spot Recruitment, retention, Nurse Practitioner program startup,
Travel Nurse Program, and development of pre-screen forms for RNs
and other clinical personnel. After the development of the above
mentioned FA Toolkit, I was responsible for the training of the
Facility Administrators in my Divisions.
HCR ManorCare, Inc. Toledo, OH 7/96 - 10/01
. Divisional Clinical Recruiter - Primary responsibility was to
provide qualified therapy candidates through massive cold calling,
preparation and placement of ads in local papers and professional
trade journals, preparation of direct mail postcards, school job
fairs, newsletters and networking. Additional responsibilities
included negotiation of salary with candidate, interview
scheduling, overview of benefits and finished with offer letter to
the new hire. Other duties as directed by needs of company (to
include salary surveys)
Rehab America, Inc Cincinnati, OH 292 - 7/96
. HR Clerk/Clinical Recruiter
Procter & Gamble Cincinnati, OH 9/70 - 5/79
. Administrative Assistant
EDUCATION/TRAINING
. High School Graduate - St. Bernard High School, 1971
. Behavioral Interviewing Training
. Applicant Tracking Systems (Ceridian's ReSource Hire & ACT I & II)
. Specialized Monster, CareerBuilder and Nursing Spectrum internet
sourcing
. Fred Pryor Time Management
. Other In-house training programs as provided by company
References provided upon request.
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