Customer Service High School

Kris Cunningham

***** ********** ***. * - ***** Haven, MI 49417

616-***-****

abl7np@r.postjobfree.com

SUMMARY

Over 20 years proven operations and executive leadership

Optimistic, energetic, results-oriented, reliable, humorous and

approachable

Excels in training and communication

Maintains high ethical standards and integrity

Keen analytical skills and detail-oriented

Proficient computer skills - Microsoft Office, Excel, Quick Books and

others

Accountemps - Holland, MI office June

2008-July 2009

Full time assignment with firm involved with DoD government contracts

working as in-house accountant. Established and maintained G/L accounts,

implemented internal account controls, successfully completed DCAA annual

audit submission. Responsible for invoicing, entering payables,

reconciliation of financial accounts and reports, collections, and sub-

contractor expense reporting.

Trainer/Consultant, Dale Carnegie Training

1990 - 2008

. Coordinated with two Dale Carnegie Training sponsorships in Michigan,

Ohio and Indiana to consult and deliver motivational, employee

improvement and corporate development programs.

Specific core competencies:

Dale Carnegie Course, Sales Advantage Leadership Training for Mangers

High Impact Presentations Business Improvement Discussions

Customized programs and one-day workshops Customer Service Training

Began as certified trainer in 1990; transitioned into sales

consultant/trainer April 2001

Global ranking #43 for Top Trainers

Corporate Controller - Summit Powders, Inc. Benton Harbor, MI

1990 - 1998

. Developed annual forecasts

. Determined fiscal responsibility

. Reconstructed cost analysis for company profitability

. Saved 10% of annual expenses through vendor qualification

. Instrumental in the successful implementation of QS9000 certification

. Established the company strategic plan growing company from less than 20

employees to over 100 within a 9 year period

. Facilitated all areas of human resources

Controller - Johnson/Rauhoff Inc. St. Joseph, MI

1980 - 1989

. Introduced and implemented transition to computerized tracking systems

for production and billing

. Coordinated growth in personnel area

Kris Cunningham Page 2

Corporate Communications - American Electric Power, D.C. Cook Nuclear

Plant, Bridgman, MI

1978 - 1980

. National Security Clearance Qualified

. Provided educational tours and training groups

. Myriad duties requiring substantial knowledge of nuclear systems,

operations, and safety

. Assisted with public safety announcements with media

Additional Career Highlights

. Life/Health/Disability Insurance Agent and Service Coordinator

. Credit Manager/Compliance Officer

EDUCATION

Dale Carnegie Training - Consultant - 19 years

Master Degree in Business Administration, Andrews University

B.S. Degree - Business Administration, Ferris State College

High Honors Graduate, Dowagiac Union High School

PROFESSIONAL AND COMMUNITY AFFILIATIONS

GFWC - Woman's Club of Grand Haven

American Legion Auxiliary, Eagles Auxiliary

Mentor - High school student

Beta Sigma Phi Sorority - Life Member

The Chamber-Grand Haven, Spring Lake and Ferrysburg

Business Networking International (BNI - Chapter One)

Contact this candidate