Customer Service Sales
Resume:
Renee Hutson
Springfield, South Carolina 29146
Hm: ******@*********.***
Wk: *******@**********.***
Objective: To obtain a position where my skills and experience can be utilized to the fullest potential, within an established
company that will provide advancement and growth opportunities.
Experience
Shaw Areva Mox, Services, LLC Aiken, South Carolina
Materials Management Assistant 3
2008 to Current
• Inventory & document controls, setting up required meetings for group as well as keeping meeting minutes train all incoming new
employees on training for department as well as set up all required training for departmental policies and procedures
• Input & maintain issuances, receipts & transfers of material including Nuclear
• Input and track purchase requisitions for new material using appropriate computer software programs
• Skilled in computer usage for Procuring and requisitioning supplies, generate all requisitions for material request for various departments,
ensure all Doe and Mox procedures and policies are followed on all incoming material ordered
• Post and track incoming material for visibility for production and associated departments, working closely with domestic and
international vendors on ensuring that all quality and required documentation have been sent to complete the receipt for quality
controls.
• Keep & maintain files on all receipts and inventories
• Call on vendors for information/quotes for new items as well as getting certifications / MSDS sheets when not supplied
• Work closely with Management to ensure all procedures are being followed for safety as well as quality to ensure accurate and
productive work flow is being accomplished
• Ensure all Doe and Mox procedures and policies are followed and abided by for all work instructions
• Perform Commercial Receipt Inspections on incoming material including QL-1 material. Report any issues to appropriate
departments such as QA, Engineering, or Procurement for proper resolution and distribution of material. Input all Inspection
packages into system and distribute packages to departments for approval, records management entry, and to quality for inspections
for release of material.
Gallman Personnel Barnwell, South Carolina
On-Site Coordinator/Personnel Services/HR/Training 2008 to 2008
• Processed new hires with ADP/Sled checks, drug testing, and paperwork including test oral/written.
• handled terminations/layoffs for employees on site and processed ending paperwork, system data, and sent to appropriate office for
processing UI wages if applicable. Called to offer work for open positions and set up interviews and new hire orientation.
• Processed and verified weekly payroll for employees including working closely with on site Supervision to ensure time has been
approved and is correct for processing. Processed and issued new hire time badges as well as car identification tags.
• Tracked and performed updates on employees including 401K, wage information, and UI issues.
• Posted and distributed weekly and monthly reports to appropriate internal Management as well as to the client.
• Traveled to other offices as needed for meetings, updating client and employee information, and training classes/open houses. Lead
all Barnwell, SC location open houses for potential clients as well as new hire open houses and orientation.
Renee Hutson
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NBS Inc Williston, South Carolina
Purchasing/ Administrator Lead 2007 to 2008
• Responsible for purchasing shipping and production materials for production/purchasing office including production machinery and
plant maintenance equipment.
• Handled billing materials updated to meet production and ISO standards.
• Oversaw shipping department to distribute orders to be efficient in meeting customer demands as well as all intercompany policies
and procedures were being followed. Worked with vendors/suppliers on all incoming materials to ensure delivery dates are met and
materials meet all company requirements.
• Handled paperwork including shipping bill of ladings, packing list/invoices, and shipping manifest.
• managed inventory control reports for shipping department, reported and corrected issues and provided problem resolution for errors
found. Created and distributed manufacturing orders for production ran within the plant.
• Scheduled new production to be run for new orders as well as stock ensuring with all outside suppliers/vendors material would be in
house for production need date.
• Maintained monthly reporting including scrap, production, open orders, and open purchase orders.
• Trained all incoming new hires and processed badges and new hire paperwork
Urban Outfitters Inc. Trenton, South Carolina
Customer Service/Sales/Order Processing Representative 2005 to 2007
• Handled fraud orders that came in via phone, fax, or e-mail, posted as fraud account and worked closely with Management to resolve
the issue and ensure no other orders would process under the specified account.
• Instrumental in handling customer accounts with a declined credit card number and resolved issue in order to process to warehouse
for shipping. Processed address verifications on credit card orders.
• Responsible for calls on high dollar/expedited orders to verify and ensure proper processing occurred.
• Processed gift card orders and loaded gift cards for correct dollar amount ensured that all financial transactions balanced daily.
• Handled daily, weekly, and monthly reports for new gift card orders and redemptions.
Dixie Narco Williston, South Carolina
CSR/Lean Sigma Training Office/Accounting/Inventory Control/Shipping 1993 to 2005
• Responsible for finished goods produced, entry of serial numbers and product numbers for sales to have access immediately
following production. Back up to logistics Director. Work with all Shipping Companies and Vendors on schedules for delivery and
receipts of material including international shipments
• Ensured and trained if needed all employees on following all safety and quality procedures as well as 5-S procedures and standards
• Conducted warehouse walk thru on non first class production for Management to approve for shipment at reduced cost.
• Assisted with cost savings management and quality management for shipping/production warehouses.
• Responsible for maintaining all logs and reports for 5-S and daily task procedures. Set up standard operating procedures for
manufacturing job duties and responsibilities.
• Worked closely with Manufacturing, QC, Refurb, and Engineering for inventory, accounting, and warehouse issues including
ensuring that all materials were shipping and received within time specified .
• Handled transfers of equipment systematically from warehouses.
• Lead and directed Kaizen events for main plant as well as refurb facility.
• Responsible for presentations presented to management on Kaizen and Lean Sigma events.
• Posted transactions for manufacturing including attendance tracking, personal leave, holiday, and vacation time for Lean Sigma
employees. Inside sales consisted of maintaining East Coast accounts via phone, fax, and mail.
• Processed issues concerning quality, cost, and delivery time, studies, value streaming, 5-S, and tracking.
• worked closely with Regional field Sales Managers to resolve customer concerns or issues.
Renee Hutson
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Dixie Narco Williston, South Carolina
CSR/Lean Sigma Office/Accounting/Inventory Control/Shipping 1993 to 2005
• received and processed orders for territory leaving shipping facility.
• handled debits/credits for accounts and invoices. Processed all month end reconciliations of payroll, labor, and production.
• key player in yearly inventory, included leading data entry clerks and working with Accounting on reports and audit issues including
ensuring inventory tags were turned in processed and accounted for.
• posted conversion and scrap units and relay to manufacturing and accounting correcting and balancing when needed.
Education
Denmark Technical College Denmark, South Carolina
Associate Degree/Science & Business 2003
Wagener Salley High School Wagener, South Carolina
Diploma/Business 1990
Qualifications and Training
Proficient in MS-Office, AS400 (PRMS), Lotus Notes, Access Database, Power Point, Adobe Reader/Nitro and Fourth Shift Operating
System
Kaba Payroll System Program, E-room documentation center
MDI-1 Certified (Managing for Daily Improvement)
MDI-2 Certified (Managing for Daily improvement)
Lean Sigma and Kaizen
Inter company training on Incident Investigating and Corrective Action planning
Project team member for attaining Bar Coding system for main facilities
Fred Pryor Seminar “How to handle people with tact and skill”(1999)
Fred Pryor Seminar “ Telephone master skills” (1998)
Inter Company Diversity Training (2004)
Shaw Areva Mox Training to include:
Passport Database, Documentum, Hosting and Escorting including Foreign Nationals, Fitness for Duty, JHA Briefings, Excel 1 Plus, 5-S
Training, Badge thru U.S. Department of Energy Savannah River Site, Fire Warden for Facility
References: Available upon request
Contact this candidate