Tracy Archuleta
**** ****** ****** * Santa Fe, NM 87507
******@*******.*** * 505-***-****
Education
University of Phoenix
Albuquerque, NM
Bachelor's Degree in Information Technology
Experience
1989-Present Genzyme Genetics
Santa Fe, NM
IT Business Systems Analyst, Principal
. First level user support including: Triage Helpdesk tickets for multiple
applications for eight laboratory sites. Work with System Users,
Developers, DBAs, and Vendors to resolve issues.
. System configuration in laboratory information system including
development and testing of configuration changes.
. GEDI Project Team- Currently working on a 200M internal project to design
a full laboratory software replacement system. Involved in all aspects of
the project lifecycle including regular travel to other locations during
evaluation and implementation stages.
. Responsible for project documentation including: Business Process Maps,
Functional and Non-Functional Requirements, Business Rules, Use Cases,
Test Scenarios, Test Cases, Functional Specifications, User Interface
Design, and Detailed Technical System Documentation for the design for
multiple business units: Accessioning, Biochemistry, Billing, Logistics,
Reporting/Result Delivery, Genetic Coordination, External System
Interfaces, and Molecular.
IT Compliance/QA Release/Asset Management Specialist
. Development of test cases and test scripts. Performing of QA/UAT testing
of all software code changes for multiple applications associated with
defects, new functionality, and new applications.
. Managing of Build Promotions from Software Developers and routing for
approval and deployment. After approval assign tracking #s and save for
auditing. Forward to DBA or desktop team for promotion to QA, UAT, or
Production environments.
. Weekly Inventory of all hardware for Santa Fe IT department.
. Order software and hardware for all approved IT Standard Operating
Procedures including new employees, new equipment orders, and software
licenses. Process requests for general orders and capital equipment.
. Produce Capital Approval Forms for all approved IT projects including
Justification, Capital requests for contractors, consultants, and vendors.
. Record and code all monthly invoices for: telecom, contractors, hardware
repairs and requests, and consultants.
. Track orders and shipments sent to other sites for equipment to insure
they are delivered.
. Receive all Heat tickets for Accessioning for all sites. Fix or reassign
to a developer as needed.
. Track status of and $ balance on all approved IT projects.
. Track all spending for 1754 for 06 budget and to project spending for 07.
. Work on Telecom consolidation, Hardware ordering, Accessioning Best
Practices, and Accessioning Improvements teams.
. Insure all new assets are tagged with leased or owned asset tags and
entered into Help Desk system under the correct assignee. Reassign old
or reassigned hardware to new users for all sites.
. Answer phones and assist users in solving a variety of computer related
problems.
. New account creations including: email, I: drive, LMS, Docs, etc.
. Audit preparations and maintenance of all compliance documentation on
department employees.
Accessioning Supervisor
. Supervision of 20+ employees including all aspects of recruitment,
employee counseling, yearly evaluations, etc.
. Receipt and data entry of medical specimens. Have traveled within the
Genzyme Genetics and Impath network to access processes and make
improvements to streamline production.
. Increased productivity, streamlined processes, initiated cross-training,
implemented new procedures and developed formalized procedures used
throughout the Genzyme network of laboratories including Visio mapping of
all SOPs-Standard Operating Procedures.
Inventory Manager, Shipping Dept. Supervisor
. Purchasing and Inventory Control of 500 + laboratory items including lot
# control, JIT, and stock rotation.
. Supervision of 6 employees sending out medical transportation containers.
. Traveled to the Federal Express Hub in Memphis, TN on two occasions to
develop a working relationship with our primary carrier and observe their
processes.
. Developed formalized procedures, streamlined production, and developed
new transport kits for specialized testing.
1988-1989 Presbyterian Medical Supply Santa
Fe, NM
Purchasing/Inventory/Shipping
. Ordering, Inventory, and Shipping of prescription medications to
statewide medical treatment facilities.
. Packaging of prescription medications including schedule III and IV
controlled substances.
1988-1989 Joe Horace Chrysler Santa Fe, NM
Parts Department Assistant
. Filing and end of month inventory counting and reports.
. Counter work and delivery of various automotive parts to local repair
shops and dealerships.
1985-1988 Bear & Company Publishing
Santa Fe, NM
Shipping/Receiving
. Receiving and Inventory of new age published materials.
. Shipping of multiple orders per day for printed materials, books dealing
with new age spirituality.
. Processing of credit cards orders for payment from American Express, etc.