Customer Service Information Technology
Resume:
Walter David O'Connor
San Antonio, TX 78209
Cell: 210-***-****
Home: 210-***-****
abl7io@r.postjobfree.com
Summary of Qualifications:
o 10 years of experience in IT governance and audit.
o Expertise in risk management and Sarbanes-Oxley compliance.
o In depth knowledge and use of various audit standards, COSO and COBIT
frameworks, ISO 27002 standards, and ITIL best practices.
o Excellent written, communication, and organization skills.
o Ability to manage others and prioritize work in a multi-tasked work
environment.
o Experienced in SAP and other systems.
Professional Experience:
Tesoro Companies, Inc., San Antonio, TX
Sr. IT Governance Analyst 2/2005-Present
Responsible for the governance of the Information Technology department for
a Fortune 150 and Global 500 company.
Duties include:
o Managing personnel, resources and information to support
internal/external audit activities (Sarbanes-Oxley compliance,
business integrated audits, and IT operational audits).
o Liaison between the IT department and internal/external auditors.
o Developing and maintaining IT general controls using COSO and COBIT
frameworks to efficiently and effectively mitigate enterprise
information systems risk.
o Reviewing information technology systems and processes for adequate
management controls, efficiency, and compliance with policies and
regulations.
o Evaluating reported IT issues and developing the proper management
action plans to appropriately address and remediate the issues and
associated risks.
o Planning, managing, and performing assessments of IT general controls.
o Developing and reviewing company policies, practices, and guidelines.
o Developing, maintaining, and reporting departmental performance
metrics (financial, IT customer service level agreements, internal
compensation program goals, etc.).
o Performing financial analysis of departmental costs, expenses, and
resources and generating reports for management.
o Performing root cause analysis of information technology incidents and
developing recommendations to prevent future occurrences.
o Providing risk advisory services for the IT department.
o Managing IT projects (Payment Card Industry Assessment, Business
Continuity/Disaster Recovery Alignment, etc.)
Staff Internal Auditor II 10/2001-
2/2005
Responsible for evaluating the adequacy and effectiveness of the Company's
system of internal controls to help ensure that financial data is reliable,
operations are efficient and effective, the Company is in compliance with
applicable laws and regulations, and that assets are properly safeguarded.
Duties included:
o Planning and executing operational and financial audits.
o Developing audit programs and internal control questionnaires for
financial, operational, and compliance audits.
o Flowcharting and documenting business processes to identify weaknesses
in internal controls and process inefficiencies.
o Testing automated and manual controls and documenting the steps
performed and results in detailed workpapers
o Supervising and reviewing work performed by team members during audit
engagements.
o Evaluating internal controls and developing recommendations to
streamline business processes and strengthen controls.
o Communicating audit results and recommendations with clarity and
accuracy to management through exit meetings and preparation of formal
audit reports.
o Sarbanes-Oxley compliance (documenting Company internal controls,
generating associated test steps, and testing control effectiveness).
Jeff D. Heard, Jr., P.C., Austin, TX
Staff Auditor 9/00-5/01
Responsible for auditing financial statements for government entities,
nonprofit organizations, independent school districts, and charter schools.
Duties included:
o Planning audit engagements, documenting and testing internal controls,
performing substantive testing of material accounts, and making
necessary adjusting entries to the general journal.
o Effectively communicating to the client the audit process, the
necessary information needed to properly perform the audit, and audit
findings identified.
o Delegating responsibilities to other audit staff during engagements.
o Preparing financial statements, notes to the financials, and auditor's
reports.
o Preparing 1040, 1041, 990 and 990T tax returns.
Education:
Southwest Texas State University, San Marcos, TX
o Bachelor of Business Administration in both Accounting and Finance
Certifications:
o Certified in the Governance of Information Technology (CGEIT)
o Certified Information Systems Auditor (CISA)
o CompTIA Network+
Computer Skills:
o Experience with SAP, ACL, TeamMate, and various retail systems.
o Proficient in Microsoft applications (Excel, Word, Power Point, Visio,
Outlook, etc.).
Affiliations:
o Member of the Supervisory Committee for the Tesoro Employee Federal
Credit Union.
o ISACA member
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