Sales Manager
Resume:
PAT T HOMPSON
Espanola, New Mexico 87532
*************@***.***
BIG BOX RETAIL EXECTUT IVE…MULT I-UN I T MANAGER
DEVELOPS H IG H PERFORMANCE TEAMS AND BUSINESSES
• Experienced running a rapid growth $485 million business
• Created $167+ million of new value over eight year period
• Consistently drives double digit profit increases
Proven ability to develop business vision and gain strong commitment from employees in executing it
OBJECT IVE
Lead an executive team that wants to strengthen and streamline its sales/marketing and operations
across the entire organization
PROF ILE
• 20+ years of rapid advancement and senior management experience in big box retailing with
H ome Depot and Lowes
• Previously in manufacturing engineering with Lambda Electronics, a global leader in power
supply manufacturing
Reputation for consistent high performance…multiple individual awards…consecutive yearly winner
of Home Depot’s Best Sales Idea…exceeded diversity and safety goals…shaped Home Depot’s culture
(e.g. formulating and implementing core business values including “creating shareholder
v alue”…”giving back to the community”)
STRENGTHS
• Quickly understands business strategies and how to execute them in rapid fashion…quickly
g rasps what resources need to be mobilized…develops execution plans and the metrics to
m easure progress
• Expertise in…developing world-class customer service…accurately forecasting demand,
staffing, market trends, and competitive initiatives…staging multi-unit events, promotions
a nd merchandising to stimulate sales
• Consistently rates 4’s (on a 5 point scale) on 360 degree appraisals…inspires t rust and
confidence…earns a reputation for recruiting and developing individual talent into high
performance teams that continuously drive costs out and quality into businesses
KEY CHALLENGES AND CONTR IBUT IONS
Multi-store retail leadership 1996-2001
Promoted and challenged to grow Home Depot’s Boston West and Metro business and profits…the
b usiness had up eight 100,000+ square foot locations (50K+ sku’s) with nearly 2,000 employees
generating about $360 million in sales in 1996…district management team was experiencing low
morale with limited understanding as to performance expectations and limited skills to execute a
p lan to driver rapid growth and profitability strategy
• In 90 days analyzed the business and key staff and put in place the initiatives that were
i nstrumental in driving growth from $360 million in 1996 to $485 million in 1999…
consistently drove double digit increases in pre-tax profits
• Int roduced and taught district management effective merchandising that was key to
consistently driving gross sales and profit margins
• Applied a leadership style that revitalized morale among both management and employees…
developed a reputation for being approachable…for being a mentor…for treating everyone
w ith respect
Single store management 1992-1996
Assigned and challenged to drive the performance of single stores in Long Island, New York that
w ere experiencing low morale and operational limitations
• In 9 months, turned the #4 ranked anchor store into #1 in sales and profits in the entire 1000
store chain at the time…drove sale from $94 million to $113 million
• In 6 months put in place the initiatives that were instrumental in eliminating the operating
l imitations of another store, positioning it to grow sales from $62 million to $85 million in 36
months while maintaining a 2% operational cost
• Drove “garden” sales in 1996 to a record $1 million a week (compared to $685K in the same
period in the previous year and compared to many stores who did that in an entire month)
PROFESSIONAL EXPER IENCE
Lowe’s Home Improvement Warehouse (2002-2009)
Store Manager at various US locations
Home Depot, New York and Boston locations (1989-2001)
District Manager 1996-2001
Store Manager 1993-1996
Assistant Store Manager 1991-1993
Department Head/Sales Associate 1989-1991
Lambda Electronics Corporation, Long Island, New York (1979-1989)
Senior Manufacturing Engineer 1984-1989
Manufacturing Engineer 1979-1984
EDUCAT ION
Bachelor of Science Manufacturing Engineering…Ohio Northern University, Ada, Ohio
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