Bradford R. Williams **** West Pointe Drive . Talbott, TN 37877

865-***-**** abl7cf@r.postjobfree.com

Objective:

To obtain a high level management position which will allow me to aid

in the growth of an organization by utilizing participative management

techniques, empowerment and twenty-five years of manufacturing and

sales management experience.

Qualifications:

. Proven leadership experience with excellent planning, prioritization

and organizational skills

. Ability to learn complex tasks quickly and efficiently train others.

. Interpersonal skills include the ability to work well with large

groups of multi-cultural employees and customers on a daily basis with

relationship building skills.

. Effective in both verbal and written communication skills, to include

observation and documentation in high volume/fast paced environment.

. Ability to work for a multi-task organization that requires:

Responsibility, Accountability, self-motivation, scheduling, reports,

time management, inventory control, maintenance, servicing of

accounts, and more.

. A management style that develops individuals and prepares them to be

successful in their current assignments and grooms them for future

growth in their careers through applying the principles of

participative management and empowerment, and teaching the 7 areas of

management and process control, (Production, Productivity, Quality,

Material Waste, Maintenance, Safety and Housekeeping, and Team

Building).

Experience:

(Current) National Print Group Chattanooga, TN

Project Manager

. Team sale concept with account manager of national accounts.

. Review information provided by customer and prepare pricing for multi-

level projects.

. Create production plan of all assigned projects and procure all

materials required.

. Facilitate the production of assigned projects within my team.

. Review current policies and procedures within the project management

group and in a team environment develop action plans for process

improvement and create best practices.

. Evaluate the current production process and assist in the development

and implementation of a new information management system.

(2001 to 2007) Morrison Communications, Inc Morristown, TN

Key Accounts Manager - July 2007 thru Sept. 2007

. Review, manage and develop a growth plan for existing high volume Key

customer accounts.

. Identify, research, and develop new markets and new Key customer

accounts.

. Provide effective leadership, training and mentoring for junior account

executives.

. Projected 1.5mm annual sales based on actual year to date performance for

2007.

Sales Manager - May 2005 thru June 2007

. Introduced, developed and implemented a facility visitation program

in which 80% of potential customers chose to do business with our

company, to include multi-million dollar contract over a four year

period.

. Designed and developed a customer profile system and account

management program which highlighted the customer's needs and

expectations. This system has provided an avenue for other individuals to

step into account management roles during the absence of assigned

representatives; and in doing so, continue a seamless management of the

customers needs.

. Resolved the problems and questions for the sales staff by

interfacing with prepress and production departments.

. Produce detailed weekly reports for the Company President which

reflects quoting activity, gross sales, jobs opened, sales and marketing

activity for each salesperson daily, weekly, monthly, and year-to-date.

. Developed data collection process to track quotation status, identifying

specifically the reasons for winning or losing a quotation. This

information is used in conjunction with market analysis to help determine

individual and team performance, identify areas for improvement and

implementation of continuous improvement processes.

Customer Service, Planning and Estimating Manager - Aug. 2001 thru June

2004 and Feb 2005 thru June 2007

. Created and implemented procedures, work instructions, employee

manuals, and action plans for all departments which resulted in

standardized operating procedures.

. Reduced payroll cost over 5% annually by cross training employees in

all departments, redistributing workload and accounts, and evaluating

individual strengths and weaknesses.

. Developed a succession program for this manager's position and

implemented the program for the selected individual in a ongoing training

program.

. Utilization of continuous improvement teams and participative

management techniques in weekly business unit meetings has developed a

positive team environment, increased on-time delivery performance by 27%,

reduced customer complaints by 23%, and associated costs by 47%.

. Continuous assessment of workload distribution, employee evaluations,

reports, and resolution of problems and complaints.

. Resolution of customer complaints and production mistakes is handled

by relying on my 25 years of graphic arts experience and my personal

belief "the customer is never an interruption of my day but the reason

for it".

Production Control, Shipping, and Purchasing Manager - July 2004 thru Jan

2005

. Developed a program for selection and ongoing evaluation of outside

vendors for raw materials and production support.

. Evaluated job plans, estimates, and press schedules to establish

priorities to assure efficient production.

. Conducted daily meetings to update all managers and csrs on the

current status of all jobs in the production and delivery phase.

. Negotiated tariff programs based on a third party tariff for inbound

and outbound freight and increased discounts to 75%.

. Saved $30,000 annually by consolidating paper purchases to take

advantage of truck load freight rates.

. Reorganized shipping area for better workflow which resulted in

increased shipping fidelity to 98%.

. Maintained forecast of income based on current bookings that

reflected the month and year to date actual and facilitate the projection

for master scheduling.

. Developed and implemented a skid identification system. This system

has reduced mishandling of product and eliminated customer credit issues

due to lost product or incorrect processing.

(1995 to 2001) PBM Graphics, Inc. Durham, NC

Manager of Customer Service, Production Planning, Estimating,

and Scheduling:

. Participated in weekly management meetings by identifying problems

diagnosing causes and implementing action plans and incorporation of

continuous improvement programs.

. Internal audit of the manufacturing process as prescribed within ISO

9002 policy and procedures.

. Coordinated intra-plant flow of information and material between

three physical plant locations.

. Procured and organized outside services for work not completed in our

plant.

. Trained and managed departments under my supervision and achieved

significant improvement in their productivity.

. Conducted interviewing, hiring, and training of new employees.

. Completed all managerial responsibilities as indicated in above

descriptions for my current position.

(1991 to 1995) Donihe Graphics, Inc. Kingsport, TN

Customer Service Representative:

Account Executive:

(1983 to 1990) Arcata Graphics, Inc Kingsport, TN

Material Control Supervisor:

Production Supervisor:

Customer Service Representative:

Quality Inspector:

Education and training:

Walter State Community College, Associate of Science 2005 - 2007

Legacy Theatre Advisory Board 2007 - 2008

Sandler Sales Institute- President's Club 2005

Assistant Boy Scout Master 2004 - 2005

United Way Campaign Division Chairperson 2003

Certificate in 7 Habits of Highly Effective People 2003

Certificate in Supervisor & Manager Harassment Training 2002

Certificate in Microsoft Word, Excel and Outlook 2002

Certificate from Graphic Arts Sales Institute 2001

Member of the Royal Rangers - Assemblies of God Boys Organization 1974 -

2000

Personal Improvement - Computer Concept, Composition and Psychology 1984 -

1986

Certificate in Machine Tool Technology, I and II 1978 - 1980

References: Available upon request[pic]

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