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Manager Management

Location:
Aston, PA, 19014
Posted:
July 28, 2010

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Resume:

An accomplished ECM & BPM Solutions Architect and Subject Matter Expert

with extensive experience in the full software development life cycle

including requirements analysis, prototyping, proof of concept, design,

interface implementation, testing, and support.

Summary

* 18 years of experience in Information Technology with extensive

knowledge in designing and developing Electronic Content Management

and Business Process Management Workflow solutions.

* 12 years of IBM FileNet experience with in-depth product knowledge,

design & architecture.

* Expertise in Business Process Modeling, Business Rules, Records

Management, Business Activity Monitoring.

* Possess knowledge in Government, Banking, Mortgage, Insurance and

Financial sectors in areas of Regulatory & Compliance, Collateral

Tracking, Loan Processing, Default/Risk Management, Financial

Accounting, Inventory and Production Management, Payroll and

Compensation systems.

* Strong skills in wide range of software development platforms like

Java/J2EE, .NET, web services, SOA.

* Expertise in developing client-server, multi-tier enterprise wide web

applications.

* Exceptional abilities in project design and management with

supervisory skills to assure success.

* Delegate and monitor work to meet deadlines.

* Strong knowledge and thorough understanding of design patterns.

* Expertise in agile software development methodology.

* Outstanding motivator, ability to work well in both team environment

and individual assignments

* Successful in meeting new technical challenges and finding solutions

to meet the needs of the customer.

* Analytical thinker that consistently resolves ongoing issues or

defects, often called upon to consult on problems that have eluded

resolution by others.

* Thorough knowledge in capacity planning, HA and DR solutions.

* Thorough Knowledge in developing Metastorm e-Work BPM and Microsoft

Sharepoint applications.

TRAINING & CERTIFICATIONS

. FileNet Certified P8 4.0 Product Suite Developement(CM, BPM, Forms

Manager, BPF, Records Manager, IM)

. FileNet Certified Admin for P8 3.5, 4.0 platforms CE, BPM, Email

Manager, Image Manager.

. FileNet Certified for Panagon Applications Development.

. FileNet Certified for Capture Professional.

. Sizing and Capacity Planning.

. Business Continuity Planning, High Availability and Disaster Recovery.

. Metastorm e-Work Application Development.

EDUCATION

Degree in Computer Science and Engineering from University of Madras, India

completed in April 1992.

Technical Expertise

ECM FileNet P8 Content Manager, Image Manager, CFS, IS, CS, CE Web

services

BPM/Workflow IBM FileNet P8 BPM, BPF, Forms Manager (eForms), Metastorm

Records Management FileNet P8 Records Manager

Scan & Capture IBM FileNet Capture Professional, Kofax, Captiva, Datacap,

Xenos

Analytical Tools FileNet Process Analyzer, Process Simulator, BAM

Rules Engines ILog

Portals & Collobaration Microsoft Sharepoint (MOSS), WSS, WCF, WWF

Design & Architecture SOA, UML, RUP

Modeling Tools Rational Rose, Visual UML, ER-Win

Development Tools Visual Studio, Eclipse, JBuilder, Intelli J

Web Development J2EE/EJB, Struts, JMS, MQ Series, Web Services, .NET, C#,

JSP, Scripting, XML

Web Servers IIS, Tomcat, Web Logic, Web Sphere, JBoss

Database/RDBMS SQL Server, Oracle, Sybase, DB2, MS Access

Reporting Tools Crystal Reports, Brio Reports, OLAP Cubes

MS Technologies Axctive X, COM, DCOM, MTS

Operating Systems Microsoft Windows, UNIX, AIX

Case Management Tools Visual Source Safe, Clear Case, Subversion

Professional Experience

Rial Systems Aug 2008 - Present

Principal Consultant

Moodys Pyramid Rating System

Moody's is implementing a multi-million dollar initiative to upgrade

existing ratings and billing systems. Designed and Implemented Document

Management, workflow and Records Manager functionality for Moody's Pyramid

Rating System.

Software: FileNet 4.0, Records Manager 4.0, Java, Spring, Hibernate, DB2,

Web Sphere

Bulk Import Applications for DMV(Boston) & Boston Scientific

Designed and developed bulk import applications for DMV and Boston

Scientific to import electronic documents from scanned and

conversion/migrated data.

Serbanes-Oxly (SOX) System for PSEG

Designed and developed a SOX Compliance system for PSEG Internal Controls

division to ensure SOX compliance for various internal divisions. This

application has various modules such as Quarterly Assertions, Control

Testing and Fraud monitoring. FileNet workflows are used for routing work

items to users. Workplace has been customized to implement custom

functionality.

Expense Reimbursement Process

This application allows PSEG employees to submit expenses electronically by

completing and submitting the expense form. Work items will be routed to

the managers based on information from LDAP. Once approved, the information

will be posted to SAP for payment.

EDMS (Engineering Drawing Management System)

This system will allow PSEG process administrators to perform charge-out

and charge-in operations for the engineering drawings from FileNet system.

Users can perform bulk operations on a set of drawings.

Software: FileNet 4.5, eForms 5.0, Java, WebLogic, FileNet WebServices

Miria Systems

Jan 2001- Aug 2008

Enterprise Architect

Job Responsibilities:

. Support Pre-Sales by responding to RFPs and provide estimates.

. Perform Proof of concept.

. Requirements Analysis and Design (Process Modeling & Specification).

. Application Specification.

. Create/Assist Business Process Modeling.

. Hands on development of critical business modules using Java/J2EE and

.NET platforms.

. Provide development leadership, and guidance.

. Supervise/Monitor application development progress.

. Facilitate client meetings, demonstrate application progress and

functionality.

. Delivery and Support.

AMNO Document Management System for DHL Global Services

The AMNO Document Management System provides document management and

automated workflow capabilities to support the DHL Global Forwarding

management and processing of shipments (for Domestic, Air, Ocean, Northern

Border, Southern Border, Canadian, Customs Brokerage(CHB) and

International). Four technologies are provided by the system: document

management, automated workflow, print stream capture, and paper document

capture.

Document management includes the ability to store, manage, search for,

retrieve, and view electronic documents from a secure repository.

Automated workflow enforces standard processing steps, automatically routes

work items to be processed, alerts users and supervisors of important

conditions or events, and tracks the movement of an item of work from

inception to completion. Print stream capture, or COLD, converts standard

print output from legacy processing systems into image files and associated

data for uploading into the document repository. Paper document capture

digitizes hardcopy documents to create electronic image files, typically

through the use of specialized scanning equipment.

Software: FileNet P8 4.0, Business Process Framework 3.5, Java, Web Logic,

Oracle 10g, DataCap

Pennsylvania Source Test Information Management System (PSIMS) for Bureau

for Air Quality

This application has two modules, an external web submission module and an

internal workflow module. Facilities users can create and submit protocol,

report and observation data through an external web submission module. A

transfer robot will transfer data from external database and create

workflows in the internal module. The workflows will be routed through

regional and central offices for approval. Workflow and Management reports

are generated using Process Analyzer.

Software: FileNet P8 3.5.2, Java, Web Logic, EJB, Oracle 10g, Process

Analyzer

Fee for Service Forms for GlascoSmithCline

This EDMS application allows GSK Requestors to submit Fee for service

requests electronically using forms manager. The submitted requests will go

through verification and approval process and will be stored in content

engine repository. FileNet Process Analyzer is used for Workflow and

Management reporting.

Software: FileNet P8 4.0, Forms Manager (eForms), Process Analyzer, Web

Sphere, SQL Server 2005

Capture ADR Solution for GSK (Vaccine)

This project is implemented using FileNet Capture Professional using

Capture ADR components. Patient and Prescriber forms are submitted via web

page and routed to the fax gateway. FileNet RightFax captures faxed images

and stores in appropriate folders along with index values. FileNet Capture

ADR Recognition module captures barcodes on patient and prescriber

documents and Completion module validates submitted information. ADR

Scripted export is used to export form data to external oracle tables along

with FileNet GUID.

Software: FileNet P8 4.0, Capture Professional, Capture ADR, RightFax,

Oracle 10g

Public School Retirement System for Missouri

The Missouri Public School and Education Employee Retirement Systems

maintains and manages all aspects of their two retirement systems, PSRS -

Public School Retirement System for certified teachers and PEERS - Public

Education Employee Retirement System for non-certified employees.

PSRS/PEERS will be replacing the retirement applications on their AS400

with Levi, Ray, and Shoup's PensionGold PE product. This product will

incorporate a workflow solution. The Global 360 document management

application will be replaced with FileNet's Content Manager. However,

PensionGold PE will not be implemented until several months after the

implementation of the FileNet Content Manager. AgilePoint will be used to

implement workflow. FileNet Content Manager required functionality as well

as the AgilePoint workflows must be developed before the Global 360 system

can be decommissioned.

Software: FileNet P8 4.0 CM, ASP.NET, Web Services, Oracle 10g, Kofax Scan.

EDMS System for Los Angeles Unified School District

Los Angeles Unified School District selected FileNet as its platform for

all enterprise electronic content management (ECM). The EDMS solution has

two modules, a Bulk Import module to import existing documents from a

repository of large format architectural and engineering drawings, known

internally as "the Vault". Users can search the imported documents using a

custom search application. The second module is an online Invoice and

Change Order processing application. FileNet Workflows are used to handle

business process and approvals.

Software: FileNet P8 4.0, CM, BPM, ASP.NET, Web Services, Oracle 10g

Image Migration Projects for Old Republic Title and PPL

As part of these image migration projects, existing documents in FileNet

Image Services Libraries have been exported along with Index values and

Annotation information and imported into new FileNet P8 Object Stores. Two

VB.NET modules have been developed to Bulk Export and Import documents.

Software: FileNet Image Services, P8 3.5.2, VB.NET, FileNet Web Services

API, FileNet COM API, SQL Server.

Managed$Pay AP System for Apache and PF Changs

Managed$Pay is a web-based business process automation solution that

streamlines invoice processing by electronically managing interactions

across supply chain partners, back-office applications, and the people who

control the processes. Built on FileNet P8 architecture, Managed$Pay is a

packaged application that combines imaging, workflow, and content

management with web-based invoice processing for a complete and affordable

automation solution.

Software: FileNet P8 3.5.2, J2EE, EJB, Struts, JSP, Web Logic and IntelliJ

Idea, ILOG Rules Engine, SQL Server.

Managed$Pay automated AP Solution for Respironics

This is a fully integrated solution combining technologies from

Managed$Pay, FileNet and SAP. PTS for Managed Pay will automate the AP

business process, integrate electronically stored documents to SAP

transactions, and provide a mechanism for future consolidation of similar

business processes across various Respironics' companies.

Software: FileNet P8 3.5.2, J2EE, EJB, Struts, JSP, Web Logic and IntelliJ

Idea, ILOG Rules Engine, ORACLE.

Reporting and Fee Collection System for Department of Environmental

Protection

The EDMS/ECM System automates many of the activities that are currently

performed manually at DEP. The system provides both the means of

electronically storing documents so that they may be easily retrieved, and

a method for controlling and monitoring the flow of Invoices. This system

is comprised of four distinct workflows Hazardous Waste Manifests,

Hazardous Waste Continuation Sheets, Quarterly Reports, and Biennial

Reports.

Software: FileNet P8 3.5.2, JAVA, JSP, Web Logic and JBuilder, SQL Server.

Collateral Tracking System (CTRAC) for South Trust Bank

The CTRAC system is a .NET web based application that manages the process

of tracking collateral documents associated with loans booked in various

loan systems at SouthTrust bank. The system will maintain a list of

documents associated with a particular loan, provide workflow for

identifying and tracking document exceptions, and facilitate the process of

releasing documents once a loan has been paid off.

The CTRAC workflow component consists of workflow queues responsible for

housing work items during the processing life cycle, workflow maps, which

provide the set of workflow instructions and data for each workflow, and

workflow groups that provide security access for the workflow queues. An

external database server houses the database storing data for loans,

collateral, documents, and exceptions. It also maintains configuration

tables and a dedicated reporting database for the main CTRAC application.

Data is transferred to this database via MS SQL Server functions from both

the CTRAC database and the eProcess event log database. The data in this

reports database server provides material for reporting supervisory,

productivity and exception reports.

Software: FileNet eProcess, Open Client, Capture, Indexing, ASP.NET,

VB.NET, Java/VB Script, HTML, SQL Server.

Electronic Document Management System for Ocean County Utilities Authority

The EDMS System is based on FileNet product suite, primarily the Content

Services engine, eProcess, and eForms. It includes modules for Capture, SAP

ArchiveLink interface and Green Pasture Software. The EDMS will manage a

variety of document types and supports the management of on-line forms,

workflow, technical documents management, etc. and is interfaced with SAP

modules. Users can apply online Leave, Material, Overtime, Training,

Schedule Change, Missed Swipe Requests and Capital Budgeting using eForms.

Software: FileNet P8, eForms, Java, JSP, Web Logic, JavaScript, SQL

Server.

Marketing Document Management System for Sunoco

With the goal of increasing processing tracking and efficiency, the

Marketing Department of Sunoco implemented a document management and

workflow solution based on the Content Services, Capture, and eProcess

products from FileNet Corporation. These products provide the baseline

secure electronic storage and versioning, scanning and indexing of paper

documents, and automated workflow functionality, respectively.

Currently, significant personnel time is spent creating the documents that

support the Marketing Department's processing. An automated document

assembly facility that will increase the efficiency of this document

creation process is also being deployed as part of the project. This will

allow users to create document sets in a standard way, with variable data

provided through data entry and automated access to an external database as

appropriate. Typically, once a document set is created, it will be stored

in the Content Services repository and subsequently accessed to support

processing steps later in the workflow.

Software: FileNet eProcess, Open Client, Capture, Indexing, ASP.NET,

VB.NET, Java/VB Script, HTML, SQL Server.

Integrated Imaging System for Conectiv

The primary objectives of this application, is to allow for the scanning of

invoices so that they can be viewed as electronic images within the SAP

interface while under the review/approval process. By allowing for the

current process to become "image enabled", Conectiv seeks to reduce the

number of FTE's involved in the daily review cycle of these invoices, as

well as to help streamline the existing process making it more efficient.

The new business processes developed provide the following functional

capabilities.

. Scanning of centrally received invoices and some expense reports.

. Remote capture via Facsimile (Fax) of LOB Invoices and some expense

reports.

. Customized, automatic indexing of invoices, for distribution purposes,

into the FileNet Panagon Imaging System, using proven optical recognition

technology.

. Customized, logical distribution of invoices, based on a simple routing

code, to the AP Support Specialists.

. Integration with SAP R/3 desktop to allow for electronic archiving of

invoices and linking to invoice transactions.

. Ability to easily view invoice images from within the SAP environment, or

outside of it.

. Customized synchronization of selected SAP index values with the FileNet

system via batch interface.

Software: FileNet Capture Professional, Indexing, VB.NET, SQL Server.

Rebilling System for Pitt-Ohio

Pitt-Ohio Rebilling System was designed to increase the efficiency and

accuracy of the request creation process and deployed as part of the

project reducing the correction mission of incomplete requests. Electronic

workflow queues and automated workflow routing will decrease request travel

time, ensure requests get to the next appropriate step in the process and

allow Pitt-Ohio personnel to determine the status of an individual request

in a fast and timely manner.

Software: FileNet eProcess, eForms, ASP.NET, Java Script, VB Script, HTML,

SQL Server.

Client Organization, Management, Processing and Sales System (COMPASS) for

M&T Bank

COMPASS System is an Intranet-based application that will support the sales

and operation units of the Investment Group division of M&T Bank. The

COMPASS Workflow System provides complementary automated work item

creation, queue management, work retrieval, work monitoring and tracking,

automated email notification, and status reporting capabilities. Through

the interactive interface to the workflow system, users can obtain items to

process, update work item status, indicate that specific paperwork has been

received, mark paperwork as being part of a funds or paperwork transmittal,

enter comments about an item, indicate that items can proceed to the next

step in the processing, search for work items meeting certain criteria,

track work items currently in process, and obtain historical information

about items that have already been completely processed.

Software: FileNet eProcess, ASP.NET, ADO.NET, Java/VB Script, HTML, SQL

Server.

Dose Assessment and Protective Action Recommendation (DAPAR) for Exelon

Dose Assessment and Protective Action Recommendations code is intended for

use at all Exelon power stations in the event of an actual or potential

release of airborne radioactivity to the environment at levels warranting

declaration of an emergency action level specified in the Radiological

Emergency Plan. The capabilities of the code will include calculation of

offsite radiation doses due to releases of airborne radioactivity,

determination of appropriate Protective Action Recommendations.

Software: VB.NET, SQL Server and MS Access.

Axiom Systems Aug 1998 - Dec 2000

Role: Senior Systems Analyst

Developed Universal Compensation Systems for BellSouth to track and store

information regarding sales revenue generated by internal sales personnel.

Software: VC++, MFC, ActiveX, COM, Sybase, SQL Server, Crystal Reports,

Brio Web Reports, Clear Case

CSA Pvt. Ltd., Singapore Jan 1996 - Aug 1998

Role: Programmer Analyst

Developed an administrative officer's ranking system, posting and

succession planning System for Singapore's prime minister's office,

Electronic Payment Server (an eCommorce solution), and Electronic Filing

System for Singapore courts.

Software: Visual Basic, VC++, Oracle, MS Access, Crystal Reports,

Microsoft Commerce Server, MAPI, Java, HTML, ASP

Ken Software, India June 1993 - Oct 1995

Role: Application Developer

Developed Financial Accounting, Inventory Management, Marketing and

Production Management, Payroll applications for various clients using

Visual Basic, Microsoft Access and Crystal Reports.



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