AIMEE B MEIER

**** *** ******

La Porte, Indiana 46350

414-***-****

abl764@r.postjobfree.com

QUALIFICATIONS

. Effectively and efficiently deliver training to different sized groups

and levels

. Employee trainer on multiple industries and technologies

. Experience in designing and conducting training sessions on numerous

topics

. Quality Coach for lead generation campaigns

. Proficient in Word, Excel, PowerPoint, and Publisher applications

. Ability to multitask in fast-paced environment

. Exceptional writing and editing skills

EDUCATION

January 2010-Present, Master level coursework in Transition to Teaching

program, Calumet College of St. Joseph

December 2000, Bachelors Degree in Public Relations and Communications,

Marquette University

WORK EXPERIENCE

October 2001-June 2009, Frantz Group, Marketing Company focused on

technology industry

August 2007-June 2009, Corporate Quality Specialist and Manager

Coach callers on delivery for lead generation campaigns. Write scripts

based on client training for variety of industries and technologies.

Create and deliver messaging concepts to Account Managers. Create process

to capture top conversational examples for training and selling purposes.

Create assessments to measure quality of conversational content and

delivery of Telesales department. Create tools to assess data integrity

across multiple campaigns and databases. Facilitate monitoring sessions

with Account Managers and Team Leads. Create company Style Guide to help

standardize writing. Create strategic vision for Quality that is in line

with Human Resource department goals. Continue duties from Corporate

Training Specialist role.

January 2005-July 2007, Corporate Training Specialist

Internal trainer focused on: Three day Orientation training program

creation and execution, database training, MS Office training, business

writing and assessments, training development and delivery requested by

Account Managers, International training with partner in Dominican Republic

and other outside vendor relationships, creation of company certifications,

designing workbook materials used for training purposes, measuring and

reporting on training sessions and orientation, diagnosing campaign

challenge areas and providing needed training for individuals or teams

January 2003-December 2004, Team Lead

Assist in managing teams from training through execution of telemarketing

campaigns. Analyze data for internal and client marketing intelligence.

Create weekly reports and deliver to client. Mentor new employees on

customer relationship management applications. Develop scripts for new

technology campaigns. Attend numerous training sessions focused on

multiple industries across all technologies. Approve lead write-ups for

Business Development Reps. Assist in lead generation.

October 2001-December 2002, Business and Lead Development Rep

Perform lead generation across industries with set monthly goals. Input

data after calls into database to capture intelligence. Write-leads based

on standard criteria needed for qualification. Pass leads to sales reps.

RELATED EXPERIENCE

May 1999-August 1999, Milwaukee Brewers Media Relations Internship

Capture game notes and highlights to share with press. Attend press

conferences. Write press releases and articles for website. Interview and

publish articles on Minor League and retired baseball players on team

website. Write up team rosters for internal and media distribution.

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