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Customer Service Power Plant

Location:
Wetumpka, AL, 36093
Posted:
July 27, 2010

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Resume:

** ****** **** ** ********, Al ***** 334-***-**** or 334-514-

**** abl761@r.postjobfree.com

Jenifer Glover

Experience

****-******* ******** ***** **********, Al

Company (Southern

Company)

Sr. Secretary

Prepare and support 10 year O & M/Capital budget process

Prepare and communicate analyses of all significant actual to budget

variances once a month

Ensure account codes are properly applied to work orders, requisitions,

expense statements,

direct payment invoices, credit card purchases

Help ensure the integrity of accounting systems, process, procedures and

controls as related to

the plant

Perform required control activities to ensure compliance

Train employees on applications and policies

Accounts Receivable

Time Keeping

Administrator for Procurement Cards

Prepare expense statements, check requests, travel arrangements, and

meeting arrangements

Plan and organize Family Day, Christmas Party and other plant activities

Budworks, Oracle ADI, Stars, SAM, IExpense, Outlook, PowerPoint, Word,

Excel, AVI, Document

Direct, Maximo, Ships, and Power Plant

2004-2006 SouthernLINC Montgomery, Al

Wireless (Southern

Company)

Retail Sales Associate

Promote and sell SouthernLINC products and services

Billing inquiries, payments, upgrades, rate changes

Programming and warranty work

Train employees and customers on products and services

Invoices and expense reports

Back Up Time Keeper

MiBAS, Oracle, Stars, RSS, Outlook, PowerPoint, Word,and Excel

2002-2004 SouthernLINC Montgomery, Al

Wireless (Southern

Company)

Account Service Representative

Promote and sell SouthernLINC products and services

Billing inquiries, payments, upgrades, rate changes

Programming and warranty work

Train employees and customers on products and services

Invoices and expense reports

Back Up Time Keeper

MiBAS, Oracle, Stars, RSS, Outlook, PowerPoint, Word,and Excel

1996-2002 Alabama Power

Montgomery, Al

Customer Service Representative

Sell and promote all products and services offered by Alabama Power

Billing inquiries, payment arrangements, outage reports, service orders

Schedule and facilitating team meetings

Applications: CSS, Outlook, Word, Excel, PowerPoint

PoweReward Sales Leader 1998-2001

Education

South University Montgomery, Al MBA

Graduate June 2010

Business Administration

Finance Concentration

South University Montgomery, Al Bachelor Degree

Business Administration

Volunteer Experience

Alabama Power Service ]

Organization

2010 Plant Harris Chapter Chair & Membership Coordinator

2009 Plant Harris Chapter Chair & Membership Coordinator

2008 Past President Advisor & Plant Harris Chair

2007 State President

2006 State President Elect and Volunteer of the Year

2005 State Board member

2004 Southern Division President and Patsy Topazi Leadership Award

2003Communications Chair

2002 Volunteer of the Year

2001 Top Volunteer service hours

Jubilee CityFest

2009 Gateway and Zone Chairperson

2008 Gateway Chairperson

2007 Zone Chairperson

2006 Zone Captain

2001-2006 SouthernLINC Liaison to Jubilee CityFest

National Wild Turkey Federation

2006-2010 Elmore County Board Member

2001-current Catfish Round Up Chairperson

2009 Catfish Round Up received Best Disabled Fishing Event from NWTF

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