Customer Service Human Resources

DanNisha D. Reeder

**** ******* ( Detroit, MI *8224 ( Home: 313-***-**** (

Alternate: 313-***-**** ( abl750@r.postjobfree.com

Clerical( Administrative Assistant( Data Collection (Government Supervisor

Trusted Agent( Human Resources( Scanner ( Customer Service

Dynamic, highly-resourceful individual with the proven ability to utilize

best practices and skills to benefit a company and/or corporation. Solid

track record for managing and inputting data with accuracy and

communicating well both written and verbally.

PROFESSIONAL EXPERIENCE:

Abbtech Staffing Services (Nov. 2007-Dec 2009)

Boston, MA

Supervisor Trusted Agent

* Enrolling, and Issuing (TWIC) to Maritime Workers

* Payment Collection, TWIC card batch receipt, TWIC card issuance,

TWIC card management, payment reconciliation, customer wait

time, and enrollment time

* Open and close office

* Perform general clerical duties and data entry

* Assure customer satisfaction

* Provide supervision to a staff of 4

Thomson-Reuters (June 2006-May 2007)

Southfield, MI

Scanner

* Maintained and managed company records

* Processed and scanned all patent and trademark annuity receipts

for payment services department.

* File management

* Processed confidential client report.

* Matched official patent certificates in Thomson-Reuters internal

tracking system.

* Performed administrative and clerical duties

Arait Engineering Group

(Oct 2005-Jan 2006) Detroit, MI

Human Resource Intern

* Performed departmental administrative tasks.

* Participated in various Human Resource workshops, and meetings.

* Maintained confidential report and spreadsheets.

* Created job descriptions.

* Maintained database for open positions with the company.

* Scheduled conference rooms for meetings.

EDUCATION

Baker College, B.B.A., Management, Clinton Township, MI

Baker College, A.A., Human Resources, Clinton Township, MI

PROFESSIONAL DEVELOPMENT

Society for Human Resource Management at Baker College

CERTIFICATIONS/TRAININGS

Government Security Clearance

COMPUTER SKILLS Proficient in Microsoft Office

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