Project Management Design
Resume:
Gordon Currie
abl744@r.postjobfree.com
EXPERIENCE:
****-****: Usability Researcher II, Volt (Microsoft).
Implemented usability research for the Microsoft Office Live Workspace
online service. Techniques used included benchmarking, formal study,
qualitative and quantitative design and analysis. Areas of study included
first user experience, document and workspace sharing, comparative analysis
of competitive services, and regular benchmarking of core usage scenarios.
2007-2008: Usability Researcher II, Volt (Microsoft).
Implemented usability research for the second version of the Microsoft Zune
player and software. Techniques used included benchmarking, formal study,
qualitative and quantitative design and analysis. Areas of study included
device UI, PC client software, online media marketplace, and customized e-
commerce applications.
Key skills included project management, usability best practices, deep
understanding of media usage patterns, user-centered design focus,
interpersonal facilitation.
2003-2006: Senior Usability Researcher, Washington Mutual.
Created intranet usability program. Designed, recruited, administered,
analyzed and disseminated usability studies with employees and the
corporate intranet. Used common techniques including expert review,
personas, field study, benchmarking, formal study, qualitative and
quantitative design and analysis. Special focus on involving stakeholders
throughout process and tailoring communication of findings/results for
specific needs.
2002-2003: Information Architect, Washington Mutual.
Responsible for direction and strategy for intranet IA. Wrote a best
practices interaction guideline document that is still in use today.
Key skills included project management, IA and usability best practices,
solid presentation/public speaking, user-centered design focus,
interpersonal facilitation.
2000-present: Software architect, Phosphor Media.
Design and execute e-commerce solutions for small businesses (< $1M sales).
Specialize in building on Miva Merchant, low-cost product database and
shopping cart for dynamic e-commerce sites. Developed client-based content
management tool in Access/VBA.
Key skills include project management, content design and management,
database design and implementation, VBA and Windows API programming,
product and service marketing.
1998-2000: Content/New media consultant, Portal Productions.
Advised clients on content management and design issues/strategies. One of
my largest clients was BroadVision Inc.; on their behalf have created HTML
prototypes, site redesigns and conducted content publishing workshops for
Fortune 500 corporations such as Ernst and Young, USAA, Motorola, Cisco,
Phillips, Universal Studios, and Merrill Lynch.
Key skills included project management, information architecture,
training/presentation to groups, knowledge management, technology and
strategic analysis.
1990-1997: Audio designer/researcher, Microsoft Corp.
Founded audio portion of multimedia group that shipped all multimedia CD-
ROM titles from 1991-1997, as well as online media 1995 onward. Responsible
for building teams and workflows for the creation of audio and music,
researching and incorporating useful technology, and creating seminars and
intranet content for media staff.
Key skills included project management, team building, schedule and budget
creation, production process definition, technology research.
1988-1994: Publications manager/Design consultant, Midisoft Corp.
Created all publications, including marketing material, manuals and online
help, for music software manufacturer. Help to create competitive user
interface. Consulted on design for products and created functional
specifications.
Key skills included writing, layout and editorial functions, UI design, and
product design.
SOFTWARE:
Microsoft products including Word, Excel, Access, Publisher, PowerPoint,
Project, Visual Basic.
Adobe InDesign, PhotoShop.
Macromedia Flash, FreeHand.
Media tools such as Sony Sound Forge/Vegas, Adobe Audition, Digidesign Pro
Tools, Cakewalk Sonar.
INTERESTS:
Public speaking and presentation. Active Toastmaster since 1999. In every
position since 1990, have presented and spoken to groups, both inside
companies and outside (e.g. within an industry).
Avid musician. Played, performed and recorded guitar and vocal within
styles ranging from folk, blues, rock, jazz, classical and original music.
REFERENCES:
Available on request.
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