Administrative Assistant Office

Kyra Ileana De La Cruz

***** ** **** ******, **** B106,

Miami, FL 33183

Cell: 786-***-****

Mailto: abl72y@r.postjobfree.com

OBJECTIVE:

I am pursuing a challenging position as an administrative assistant at a

well established and growing company that will offer both to further

utilize my skills and acquire new abilities.

SKILLS:

. Over 20 years experience as an administrative assistant for different

type of industries.

. Extensive experience in making travel arrangements, expense reporting

and scheduling.

. Typing: 80wpm

. Strong analytical and organizational skills.

. Excellent interpersonal skills, phone manner, and office etiquette.

. Advanced Microsoft Office Skills including MS Word, MS Excel, MS

Outlook, MS Power Point.

. Bilingual (Spanish/English), Reading, Writing and Speaking.

EXPERIENCE:

Florida Power & Light

9250 West Flagler Street

Miami, FL 33174

Title: Administrative Specialist

February 2006 - Present

Duties:

. Planning and organization of all departmental events and meetings.

. Create and update weekly and monthly reports (FPSC Weekly report, FPSC

Complaint Trending Report, Care to Share Report, FPSC Activity Report,

etc.) of customer's inquiries and complaints.

. Update record logs and files in the system (Service Recovery Requests,

Quality Review Worksheets, Department Roster, etc.)

. Timekeeper for the department.

. Processing payment of Expense Report, PO and Non-Po invoices through

SAP system.

. Keeping of all office supplies in stock.

. Process checks through SAP for different vendors.

. Operate desktop computer to compose and edit different type of

correspondence and other documents using Word, Excel, Power Point,

Publisher, etc.

. Prepare, compose, type, edit and distribute agendas and minutes of

different meetings.

. Coordinate with various staff for operational support activities of

the unit; serve as a liaison between departments and operating units

in the resolution of day-to-day administrative problems.

. Provide administrative/secretarial support for various

departments/divisions such as answering telephones, assisting visitors

and resolving a range of administrative problems and inquiries.

. Schedule and coordinate meetings, appointments, events and other

similar activities for supervisors, which also include travel and

lodging arrangements.

Nexlink

1009 E. 13th Street

Hialeah, FL 33137

Title: Project Administrator

June, 2005 - December 2005

Duties:

. Keep office records in proper filing such as work orders, bills and

personnel files, in alphabetical and chronological order.

. Prepare all kind of correspondence

. Prepare daily, weekly and monthly reports.

. Handle Hiring and Termination procedures.

. Purchase office supply.

. Supervise the data entry clerk and dispatchers

. Prepare weekly schedule arrangements and keeping track of proper duty

compliance.

Holland & Knight LLP

701 Brickell Avenue, Ste. 3000

Miami, FL 33131

Title: File Clerk

December 2003 - June 2005

Duties:

. As file clerk for this law firm,

. I gained experience with different filling systems, keeping record of

all kind of legal documents (motions, depositions, complaints, etc.)

organized in alphabetical and chronological order.

. Prepare daily, weekly and monthly reports.

. Record boxes containing confidential documents that were sent to

storage for easy access when needed in the future.

. Operate desktop computer to compose and edit different type of

correspondence.

Econocaribe Export Services

Manhattan Ave.

Jersey City, NJ

Title: Export Officer

July 1995 - May 1996

Duties:

. Prepare proper paperwork (bills of lading, packing list, etc.) for all

outgoing cargo.

. Prepare all kind of correspondence.

. Make phone calls

. Schedule cargo delivery in a timely manner

. Prepare daily, weekly and monthly reports.

Panama Canal Commission

Cristobal, Gatun, Balboa Area

Republic of Panama

Title: Clerk Typist, Budget Clerk, Clerical Assistant

June 1983 - August 1989

Duties:

. Perform different positions such as data entry, office clerk, office

administrator, budget clerk, in different departments (Maintenance

Division, Industrial Division, Tug Boat Office, Personnel Office)

. Trained by the Panama Canal Commission in the Clerical Training

Program where I gained more experience with phone techniques,

correspondence typing, computer programs, English Comprehension,

Reading and Conversation as well.

Smithsonian Tropical Research Institute

Barro Colorado Island

Republic of Panama

Title: Office Clerk

July 1982 - September 1982

Duties:

. Responsible for all kind of office support duties such as typing

correspondence, some basic accounting involved.

. Taking incoming and outgoing phone calls, domestic and overseas

. Making proper arrangements for meals and accommodations for visitors

and welcoming new scientist.

. Preparing daily, weekly, and monthly activity reports

. Keeping accurate filing for all office documents.

EDUCATION:

Universidad de Panama

Colon, Republic of Panama

. Associates - Executive Bilingual Secretary

. Bachelor Degree of Business Administration - Secretarial and Office

Management

Sullivan & Cogliano Training Center

7740 N Kendall Drive

Miami, FL 33156

Miami, Fl

Microsoft Specialist Certificate

Documents will be furnished upon request

Contact this candidate