Nancy A. Turskey, PHR

**** ******** ***** *********, ** 92057

760-***-**** (Office/Home)

714-***-**** (Cell)

abl6xv@r.postjobfree.com

HUMAN RESOURCES PROFESSIONAL

Decisive, business-oriented Human Resources professional with diverse human

resources and leadership experiences in publicly held companies that are

recognized market leaders. Proven track record managing complex

organizational/operational issues, implementing organizational change,

repositioning companies for competition and organizational strategy.

Demonstrated strengths and responsibilities include:

Successful Execution of Business Strategy Multi-Site/Multi-State

Experience

Innovative HR/Operations leadership Creative & Practical

Organization Design

Strong Union/Labor Relations experience Process Re-engineering and

Change Management

Talent Management/Recruiting Compensation & Benefits

HRIS Technologies Training & Leadership Development

PROFESSIONAL EXPERIENCE

Consultant - NRG HR Consulting 2007 to

present

Human Resources and Management Consulting practice.

. Advised radiology group about financial structuring, clean-up

after accounting fraud; recruited HR/Payroll Administrator and

CFO; assisted with org design and worked intensely with senior

management and physicians to re-position the practice.

. Contract recruiter responsible for placing C-level Executives

exclusively with private equity portfolio firms.

. Arranged $5m capital raise for start-up client (wastewater/desal

project).

. Conducted in-depth HR audits, provided recommendations;

established Employee Communication programs; hired HR staff;

recommended organization structure for a number of different

clients.

Director Human Resources 2003 to 2007

McGladrey Capital Markets (Costa Mesa, CA)

Director Human Resources for a $100m investment bank owned by H&R Block.

Led HR teams in California and Florida during times of intense change.

Formal member of Senior Management team.

Strategic partner who integrates business requirements with the best

employee care, ensuring that even in difficult times employees depart the

company knowing they have been professionally and empathetically treated

with no lawsuits or other adverse actions filed.

. Partner to senior management advising and participating in

domestic and global repositioning of the organization for

stronger marketplace competition.

. Created multi-level Employee Retention Program with the aim of

increasing employee retention by 25% within one year in a

chaotic cultural environment with attrition rates at an average

of 75% annually.

. Effectively managed local (California) and remote (Florida) HR

teams.

. Launched and mentored an Employee Advisory Board to enhance

communications between employees and senior management.

. Developed and implemented ethical downsizing, including

communication and retention strategies for significant

restructuring.

. Designed and monitored Employee Engagement surveys; presented

action plans to close gaps.

. Established compensation plan for large business unit that

provided stability in high attrition functions.

. Provided recommendations for resolution/change to a flawed

business model.

Independent Contractor 02/2003 to 10/2003

Nancy Rollins Consulting

. Conducted audit of floundering HR function; provided

recommendations - including restructuring staff - to align HR with

the organization.

. Outsourced Benefits Administration functions resulting in salary

and overhead savings of $75,000 annually.

. Redefined and upgraded benefit plans at no additional premium

costs.

. Identified and captured more than $30,000 in benefit overpayments.

Director, Human Resources 2001 to 2003

AIG Advisor Group (d.b.a. Sentra Securities)

Securities Broker/Dealer and wholly owned subsidiary of AIG with revenues

in excess of $200m. Recruited to join the organization to redefine

corporate culture, nurture and stabilize employee relations and provide

strategic direction to senior management during stressful post-acquisition

activities.

. Leveraged professional credibility and experience to rehabilitate

troubled and ineffectual HR function.

. Activated motivational techniques and management training during

time of rapid change.

. Developed communication and retention strategies during significant

restructuring between the San Diego and Phoenix offices.

. Led local (San Diego) and remote (Phoenix) HR teams.

Regional Director, Human Resources 1983 to 2001

American Water

Regional Director, Human Resources for nationwide, investor-owned water

utility with 5,000 employees. Effectively manage full-service HR function

for four states. Partnered with Regional CEO to guide daily operations and

oversee cross-functional teams. Utilized team approach to support new

corporate culture and vision. Also managed an active Regional

Communications/Public Relations function.

. Trusted business partner for Regional CEO and Senior Management

Team

. Key executive introducing focused and flexible culture to

facilitate transition of a $1.4 b acquisition.

. Designed and developed Call Center operation with five-year

forecasted savings of $2.5m.

. First Chair during union contract negotiations for more than ten

years, with excellent results.

. Astute labor negotiator; developed and implemented strategy to

successfully negotiate employees out of multi-employer pension and

benefit plans.

. Coached managers and front-line supervisors in contract utilization

to manage unionized workers.

. Investigated alleged violations of Title VII protections resulting

in minor ($4,000) out-of-court settlement; all others were resolved

without lawsuits or financial settlements.

. Led local and remote HR teams which required extensive travel and

the ability to motivate employees over distance and time.

. Chief Spokesperson for $370m acquisition and $125m construction

project.

Education and Certifications

Masters, Organizational Leadership - Gonzaga University (in progress,

projected completion 2010)

BA Psychology - Chapman University

Strategic Decision Making and Human Resources Certification - Wharton

School

Professional, Human Resources (PHR) - Society for Human Resources

Management

Certified Employee Retention Specialist

Certified DISC Trainer

Professional Affiliations

VP Membership, SD Chapter Society for Human Resources Management 2009 &

2010 Board of Directors

2010 HR Chair, Orange County 2-1-1 (social & community services

organization) Board of Directors.

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