Customer Service Manager
Resume:
AMY M. STOGSDILL
Moline, Illinois 61265
E-Mail: **********@***.***
EDUCATION
****-********* ***** **** ******* Moline, IL
Associate in Applied Science-Accounting
Specialist
WORK EXPERIENCE
04/08-Present KJWW Engineering
Rock Island, IL
Accounting Clerk
o Vision Accounting Software
o Accounts Payable
o Accounts Receivable
o Payroll
o Filing and Scanning
o Reconciling Enterprise and hotel
o Payroll timecards
o Customer service
11/03-08/08 Quad City Brick & Stone
Bettendorf, IA Bill Pender 563-***-****
Office Manager
o MAS 90 Accounting Software
o Accounts Payable
o Accounts Receivable
o Inventory
o Filing
o Notary Public
o Sales
o Month and year end adjusting entries
o Spreadsheet setup and analysis
o Payroll timecards
o Customer service
10/5/00-04/04 Diversified Industrial Services & Commercial Operation, Inc.
East Moline, IL Herman Ackley 309-***-****
Office Manager
o Real World Accounting Software
o Accounts Payable
o Accounts Receivable
o Cost Accounting
o Spreadsheet Setup
o Month end Closing
o Year end Closing
o Notary Public
o Union Dues
o Payroll
o Taxes
o Spreadsheet Analysis
o Income Statements
o Bank Reconciliation
o Filing
8/00-10/00 Volt Services Group Davenport, IA
Data Entry-Warranty Claims John Deere Ag Warranty
Division
Answer Phones
o Process Warranty
o Process Claims
o Data Entry
2/16/99-6/16/00 DECC DETACHMENT Rock Island, IL
Staff Support Clerk 309-***-****
o Process travel orders and vouchers
o Computer data
o Process training orders and vouchers
o Collect data
o Process contracts
o Input data
o Filing
o Effective team work
o Analyze data
o Improve data entry format
o Effective oral communication skills
o Load programs Operate Windows NT
o Retrieve data
o Payroll data and input
o Effective written communication skills
1/99-2/99 BLACK HAWK COLLEGE Moline, IL
Accounting Lab Assistant
o Assist professor
o Inform students of
computer program
Demonstrate computer program
o Clarify information
o Check homework
o Filing
Effective communication skills
o Operate computer to
analyze homework
o Compile homework
o Inform students of pertinent
information
o Coordinated In-Services
o Evaluated staff and residents
o Developed behavior programs
o Filing
o Trained staff
o Collected data for care-plans
o Communicated effectively
o Organized activities
o Reviewed and wrote care-plans
o Scheduled staffings
o Collaborated on data
REFERENCES
Paula Tigerman
Professor
Black Hawk College
1166-48th
Moline, IL 61265
Kathleen Carr
City of Moline
Finance Director
1700-46th Street
Moline, IL 61265
Herman Ackley
Ret. Owner: D.I.S.-C.O., Inc.
3649-71rst Street Ct.
Moline, IL 61265
Judith Tucker
Deere & Company
3168-260th Street
Stockton, IA 52769
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