**** **** ***

Chesapeake, Va *****

*** ********** *****

Dunwoody Ga, 30350

(H)757-***-**** Email:abl6v3@r.postjobfree.com

Jason S. Williams

Objective To obtain a challenging position that will also

expand my knowledge, skill set and allow me to

contribute to a company's success

Experience 2008-Current Sentara Healthcare Norfolk, VA

Business Analyst

Implementation and go-live of eCare electronic

health record system of seven hospitals, and 100+

ambluatory practices.

Support and Training of physician applications and

systems.

Documentation of clinical applications for multiple

hospital.

Support of Carevision, Meditech, IDX, PACS, Web

1000 and Epic ASAP, Bedtime, ESD, Inpatient,

Cadence, Ambulatory modules.

2007-2008 FirstPro Atlanta, GA

Desktop Support Technician

Provide deskside hardware and software support to

over 5,000 users.

Managed Server/Workstation Setup for sites in more

than 30 states.

Troubleshoot Network Issues, AS/400, and Blackberry

Problems.

Work Extensively with Active Directory, and user

setup.

2006-2007 Children's Healthcare of Atlanta Atlanta,

GA

Solution Center Analyst

Provide support and training for multiple

hospitals, and practices

Application exposure includes Epic, NueMD, GPMS,

Sunquest.

Train hospital staff on new software/hardware and

changes.

2005-2006 Pacific Northwest Mortgage Atlanta, GA

Network Technician

Setup network and workstations for office

Setup terminal server connections

Installation and maintenance of office hardware and

software

2004-2005 McKesson Atlanta, GA

System Analyst

Support Multiple Hospitals in North American

Region.

Support Sunquest, Softmed, AS/400, Affinity,

Medflex, Kronos and other hospital applications.

Responsible for Lead Desk Operations during work

hours.

2003-2004 STI Knowledge Atlanta, GA

Help Desk Professional

Functioned on Various Sub Contracted Helpdesks.

Supported Microsoft XP, 2000, All Current Office

Suites including Outlook.

Assisted with Conversion from Netscape Mail to

Outlook

Experience with Citrix and Microsoft Terminal

Server and remote assistance tools.

2001-2003 Coca-Cola Enterprises Atlanta, GA

Senior Field Level Analyst

Functioned as the support expert in the following

groups:AS/400, SAP(all modules), Kronos, HRIS,

Mainframe,

Software Support, VPN and PC/LAN issues for End

Users

around USA and Europe

Responsible for Lead Desk Operations during

rotation.

Served as main point of contact during high impact

Profit and Operations Critical problems.

User and Printer Setup and maintenance via NT User

manager

NwAdmin, AS/400, and Active Directory

Education

1994-95 University of Florida/Gainesville, Fl.

Computer Information Sciences

1995-97 Georgia Southern University/Statesboro,

Ga.

Computer Information Systems/International Studies

2008-Current Tidewater Community College/Chesapeake

Virginia

Health Information Systems/Health Management

Systems

Interests Science, Reading, History, Computers, Education and

Automobiles.

Training/Skills

~ A+ Certified Technician

~ Brain bench Certified Windows NT Administrator

~ Certified Help Desk Professional

~ Novell 3.12 and 4.0 Administration

~ NT 4.0 Administration and Configuration

~ Microsoft Exchange Configuration and Support

~ Training in Oracle 11g

~ Virginia HIMSS Member# #700152025

~ Supporting Lotus Notes, Sametime, cc:Mail and

cc: Mobile

~ Supporting Microsoft Office Suite including

Outlook

~ Supporting and Configuring Windows 3.1, NT, 98,

2000, XP and Vista

~ Familiar with Westlaw, Lexis Nexus, and other

legal Applications

~ Norton Utilities, and Antivirus client and

Server Applications

~ VPN, ATT Global Dialer, PCAnywhere, Dameware and

other Remote Access

~ Epic Training and Classes in Inpatient,

Ambulatory, ASAP, and Cadence

~ Further work History available upon request back

to 1998

Contact this candidate