Manager Administrative Assistant

janet Soda

**** *******-**** ** ( Cortland, OH 44410 330-***-**** (

abl6t0@r.postjobfree.com

Office Manager

Dedicated and technically skilled business professional with a versatile

administrative support skill set developed through experience as an office

manager, secretary, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems

and process improvements proven to increase efficiency, customer

satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other

applications/systems.

Key Skills

Office Management Report & Document Records Management

Teambuilding & Preparation Meeting & Event Planning

Supervision Spreadsheet & Database

Staff Development & Creation Website Development

Training Accounts Payable/Receivable Expense Reduction

Policies & Procedures

Manuals Bookkeeping & Payroll

Experience

DENTAL EXPRESS PRACTICE MANAGEMENT SERVICES, Canfield, OH 2009 to 2010

Director, Resource Center, May 2010 to July 2010

Director of Operations, August 2009 to May 2010

Comptroller, March 2009 to November 2009

This was a startup company that acquired fledgling dental offices and

turned them into successful practices. I covered multiple roles in the

company as we were brand new and in order to be successful we had to use

our time and energy creatively. This meant wearing multiple "hats" within

the company. In a year and a half we successfully grew from managing one

dental practice to eleven.

Developed all accounting procedures and protocols including setting up

QuickBooks, accounts payable and receivables procedures as well as all

payroll processing procedures. Instrumental in establishing budgets and

protocols for each practice.

Developed manuals, policies and procedures and provided training to all

staff members.

Successfully converted all practices to a common dental software program

and provided training and instructions on all aspects of the software. This

software solution saved the company hundreds of thousands of dollars as it

provided a common platform that was web based and economical.

MSM TECHNOLOGIES OF OHIO, Cortland, OH 1995 to 2007

Owner

I developed software for niche markets. Over the course of my business I

developed, marketed, sold and supported software for Weekenders, a direct

sales clothing company. I also developed, marketed, sold and supported

TimeKeeper software - a time clock software solution for small businesses.

The business had a client base of 2500 clients. I sold the business to my

partner in 2007.

SAINT LUKE'S DENTAL ASSOCIATES, Cleveland, OH 1988 to 2009

Administrator

Served as administrator where I was responsible for all aspects of the

practice. I was the primary liaison to the doctors and staff and ensured a

consistently positive patient experience. This practice was a private

practice and a dental residency program associated with a local hospital.

Our program grew from 2 resident doctors in 1988 to 6 resident doctors in

1996.

Expansion of the clinic facility in 2008 which doubled its size as the

result of the acquisition of grants totaling $400,000.00

Developed all accounting procedures and protocols including setting up

QuickBooks, accounts payable and receivables procedures as well as all

payroll processing procedures.

Successfully converted our software multiple times as changes and

advancements occurred in the industry. I was the administrator of the

computer network including training, trouble shooting and software support.

Additional duties included employee hiring, firing and maintaining and

ensuring compliance with OSHA standards, infection control standards and

HIPAA standards.

Maintained and prepared for accreditation evaluations by the American

Dental Association.

Education

KENT STATE UNIVERSITY, Warren, OH 2000-2003

. Undergraduate courses to work toward completion of Bachelor's degree in

Business or Accounting

OHIO STATE UNIVERSITY, Columbus, OH 1980-1982

. Undergraduate courses to work toward completion of Bachelor's degree in

Business or Accounting

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