Project Manager Quality Assurance
Resume:
Pavan Reddy Yempalla
abl6q7@r.postjobfree.com
Relevant Experience:
• 6+ Years of Professional Experience as a Senior Business Analyst with strong domain
knowledge in E Commerce, Mobile and Retail Industry.
• Experience in B2B, B2C and Ecommerce portals web application developments.
• Excellent in Developing and evaluating business process Models.
• Proven success as a business analyst through the years, providing a well-balanced
understanding of business relationships, business requirements, and technical solutions.
• Strong experience in RUP Business Modeling process.
• Strong understanding of project life cycle and SDLC methodologies including RUP,
RAD, Waterfall and Agile.
• Expertise in ecommerce environment
• Extensive experience with Business-to-consumer (B2C) sales of tangible goods/online
services and Business-to-business (B2B) scenarios, such as e-procurement
• Solid understanding of Business Process definition, Risk Analysis and SDLC
methodologies.
• Excellent in Developing and evaluating business process Models.
• Design and review of various documents including the Software Requirement
Specifications (SRS), Business requirements document (BRD), Use Case Specifications,
Functional Specifications (FSD), Systems Design Specification (SDS), Requirement
Traceability Matrix (RTM) and testing documents
• Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date
mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter,
Supervisor, Designer, and Web Intelligence).
• Extensive experience in the Retail and e-commerce environments with knowledge of
Microsoft commerce ATG suite and Websphere
• Facilitated Change Management across entire process from Project conceptualization to
Testing through Project Delivery, Software Development and Implementation
Management in diverse Business and Technical Environments
• Experience in managing the changes in requirements by Unified Change Management
Tools (UCM) like Rational Clear Quest
• Excellent Analytical, methodical, and resourceful approach to problem solving,
identifying and documenting root causes and corrective actions to meet short and long
term business and system requirements.
• Effective in executing multiple tasks and assignments ahead of schedule. Created and
maintained effective budgets.
• Experience in Change Management Process (Identify, Analyze, Evaluate, Plan,
Implement, Review and Close).
• Exposure to Client/Server, Web Application developmental tools and Software
development and design.
• Demonstrated ability to identify root causes of problems, consider both the long and
short-term impact of proposed solutions and develop workable solutions. Ability to
manage (Multiple) project tasks with changing priorities and tight deadlines. Ability to
work well in a team. Open to Team related tasks, team meetings, team interaction and
conference calls.
Education: Bachelor of Technology (B.Tech), India
Technical Skills:
Operating System: Windows XP/ME/2000/98/NT, UNIX, Solaris.
Languages: C, C++, Java, JSP, XML, PL/SQL, HTML, SQL.
RDBMS: Oracle, DB2, SQL Server.
Other: Toad, Microsoft Project, MS Visual Source Safe, MS Office
Tools, MSVisio, Rational Rose, Rational Enterprise Suite, MS
Project, Rational Requisite Pro,, Lotus Notes, Test Director,
WinRunner, LoadRunner, Quick Test Pro,Rational Rose,
Rational Enterprise Suite,, MS PowerPoint
Professional Experience:
Sears, Hoffman Estates, IL
Nov 09 – Apr 10
Role: Lead Business analyst
The goal of this project is to unify TCN (The Content Network) and WEBCON the two
functionalities at sears with the new Marketplace Seller Portal platform into a single portal to
manage all OBU item/content needs. This is a highly scalable and customizable platform that will
meet the needs of Marketplace assortment growth and overall content enrichment/management
needs.
Project 1: SPIN
SPIN (Sears product information network) has thousands of vendors selling their products
on sears.com. Various vendors have multiple entry points to sell their products on sears.com. Aim
of this project was to integrate all the entry points into one single point called SPIN, and to make
the product available on sears.com in 24hrs from the point of creation. I was involved in
designing the UI for spin so that vendors can create their items enrich them and publish
to sears.com.. I was also involved in content management, Item management, vendor
management and inventory and order managements.
Project 2: Local Market Place
The aim of the project is to allow sellers to sell their products on sears.com though multiple
channels like fulfillment by merchant (FBM), fulfillment by Sears (FBS) and cost per click
(CPC). I was involved in UE designs to create UI for sellers, seller management, item
management, inventory management. I was also gathering requirements for reporting and Ban
management. I was also working on a new project integrating this local market place project to a
new social networking site, which is Delver.com, allowing sellers to select their channels to sell
their products on either sears.com or delver.com or both.
Responsibilities:
• Documented the Process Flows for B2C and B2B in the High Level Requirements
Document.
• Worked with various e-commerce modules for electronic funds transfer, supply chain
management, Internet marketing, online transaction processing, electronic data
interchange (EDI), inventory management systems, and automated data collection
systems. Conducted tech reviews for various modules for the team.
• Closely worked with the taxonomy team and gathered requirements to make necessary
changes on sears.com
• Conducted JAD’s and gathered requirements and translated them to functional
specifications to help the User Experience team to design the UI.
• Worked closely with the Stake holders to analyze the business requirements and
translated high level business requirements to functional specifications for the IT team.
• Presented discovery documents to the IT activities for acceptance into the integrated and
point releases via Statement of Business Requirements documents using MS Word, MS
Excel, and Visio tools.
• Used SQL queries for organizing and abstracting data from MS access data bases, created
reports, forms on Ms Access.
• Generated Use Case diagrams, Sequence diagrams, Domain Object Model, and Visio to
depict process flow and PowerPoint presentations.
• Captured Data flow diagrams and formatting of the data flowing modeling through
interfaces.
• Provided expertise in strategic planning, business process modeling, business process
analysis, object-oriented analysis & design, use case modeling, use case analysis,
component-based development, and quality assurance.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD
using UML and Business Process Modeling (BPM)
• Functional decomposition of the system by identifying and elaborating to business use
cases
• Planned and defined system requirements to Wire Frames with Use Case, Use Case
Scenario and Use Case Narrative using the UML (Unified Modeling Language)
methodologies.
• Created context and workflow models, information and business rule models, Use Case
and Object Models during the analysis using Rational tools.
• Created exceptions report which were then submitted to project lead and stakeholders on
a regular basis.
• Facilitated user acceptance testing and test strategies with Information Systems Group.
• Performed manual front-end testing to check all functionalities of different modules.
• Suggested measures and recommendations to improve the current application
performance with the aid of SCR’s (Small Change Requests)
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury
Test Director for stress testing and UAT (User Acceptance Testing
• Created and managed project templates, use case project templates, requirement types
and traceability relationships in RequisitePro and managed the concurrence of the parties
involved with respect to the evaluation criterion
Environment: JSP, Oracle, Java, J2EE, HTML, XML,DOORS, Weblogic, Clear Case, Clear
Quest, XSL Agile, Rational Rose, JAD, MS Visio, UML, MS Project, SQL, MS Access, MS
Excel and MS Word
Kohls, Milwaukee, WI
Sep 08 – Oct 09
Role: Sr. Business System analyst
The aim of the project is to enhance the functionalities of various existing applications linked to
ecommerce. Accountable for gathering requirements for the merchandising location system. The
purpose of the Merchandise Location System project is to build the foundational components of
this system through a single store pilot. The Merchandise Location System will identify where
merchandise is assigned on a per store basis at a given point in time. When the system is
completed it will allow merchandise to be assigned to a floor location or stock room location.
Responsibilities:
• Worked with the business users to define business requirements and analyze the possible
technical solutions.
• Worked with clients to better understand their needs and present solutions using
structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming
sessions and role-playing.
• Authored business requirements document with project teams. Extracted, discussed, and
refined business requirements from business users and team members
• Act as a resource in understanding how IS systems carry out business functions and
assists in ensuring the timely and effective implementation.
• Modeled AS IS and TO BE processes using MS Visio
• Gathered requirements for in-store ordering system which allows store staff to place
orders for customers by browsing the dot com catalog.
• Worked with Front-end and Back-end systems
• Created relationships in Requirement Traceability Matrix linking Business Requirements
to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the
Key Changes, and participated in Stakeholder Management to communicate effectively
with them.
• Analyzed the test results from QA teams using Performance Studio Analysis to create
various scenarios.
• Developed strategies with Quality Assurance group to implement Test Cases in Test
manager for User Acceptance Testing.
• Helped in creating end user manuals and procedure manuals.
Environment: MS Visio, UML, SDLC, Microsoft Commerce, MLS (Merchandise location
system) Microsoft Office Suite, Quality Center, Windows NT/XP
SAMSCLUB – Bentonville, Arkansas.
Feb 2007-Aug 2008
Sr. Business Analyst
As a Requirements Manager at the Wal-Mart Home Office responsible for managing the
requirements documentation for the ATG Merchandising module of the SamsClub.com
ecommerce initiative. Worked closely between the business client and the technical architects to
ensure clarity and conformance. The Merchandising application is the single most-complicated
project module. Business benefits include automating certain roles to streamline processes and
bring new SKUs to market quicker. Sam’s Club owned by Wal-Mart - the world’s largest retailer
- is the second largest members-only wholesale club and growing. Wal-Mart‘s growth as a
multinational enterprise includes ASDA – now the number 2 online grocer in the UK.
Responsibilities:
• Interviewed Business Users to gather Requirements and analysed the feasibility of their
needs by coordinating with the project manager and technical lead.
• Conducted extensive requirement analysis using Rational requisite pro
• Performed business using case wise modeller
• Thoroughly studied the requirements for the process re-engineering
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional
Requirements from System Users that provided appropriate scope of work for technical
team to develop prototype and overall system.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the
waterfall.
• Developed UML Use Cases using Rational Rose and developed a detailed project plan
with emphasis on deliverables.
• Interacted with users for verifying User Requirements, managing Change Control
Process, updating existing Documentation
• Worked on Requirement Change Management System in Rational Requisite Pro
• Designed flexible project foundation enabling rapid implementation of e-commerce
website capabilities
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams.
• Created relationships in Requirement Traceability Matrix linking Business Requirements
to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the
Key Changes, and participated in Stakeholder Management to communicate effectively
with them
• Developed and Documented timelines for Project Delivery, and managed Projects and
Resources to successful completion.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams,
Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral
Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing
based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and
Business Rules.
Environment: Windows NT/XP, ATG BCC, Rational Rose and Requisite Pro, MS Visio, MS
Project, UML, XML, RUP, Microsoft Excel, Microsoft Word, Microsoft Power Point.
Nike – Portland, OR
May 2005-Nov 2006
Business Analyst
The scope of this project is to deliver the core components for the consolidated eCommerce
platform. The overarching requirement for the consolidated eCommerce platform solution is to
provide flexibility driven by the business community, with the ability for the proposed solution to
be maintained by the business users and not require significant IT intervention. This will include
migrating nikestore.com, jordan.com, and other Nike owned sites onto a single eCommerce
platform. Many of the legacy and distributed systems will also be integrated to meet the front-end
requirement.
Responsibilities:
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs
by coordinating with the project manager and technical lead.
• Conducted ROI, Technical feasibility and operational feasibility studies
• Conducted extensive requirement analysis using Rational requisite pro
• Performed business using casewise modeller
• Thoroughly studied the requirements for the process re-engineering
• Captured requirements for Biztalk messaging server
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional
Requirements from System Users that provided appropriate scope of work for technical team
to develop prototype and overall system.
• Interacted with users for verifying User Requirements, managing Change Control Process,
updating existing Documentation
• Created relationships in Requirement Traceability Matrix linking Business Requirements to
Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key
Changes, and participated in Stakeholder Management to communicate effectively with them
• Developed and Documented timelines for Project Delivery, and managed Projects and
Resources to successful completion.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity
Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and
creation of technical design (UI screen) using Microsoft Visio.
• Worked on Documentum for Version Controlling, to maintain up to date changes in the
Documents.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based
on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business
Rules
Environment: Microsoft Office Suite, Casewise modeller, Borland CaliberRM, Unix,
Documentum, Windows NT/XP, Oracle, SQL, SQL Server, Biztalk, Sybase, Web Sphere
commerce, Business Objects, TestDirector, LoadRunner
Amazon.com, Seattle, WA
March 2004-April 2005
Systems Analyst/Data Analyst
The systems allows merchants to create as many separate web stores as they want and manage
all the stores in one single, integrated account, maintaining one consistent set of operations and
greatly improving efficiency. Each store can have its own product set, branding, look and feel,
shopping rules, store-specific shopping carts and “my account” areas for customers. Within the
different stores, the merchants can sell the same or totally different products, provide country-
specific language and currency for each web store, and track and report on sales activities on each
web store individually. All the while, the merchant maintains one integrated back office system to
efficiently manage cross-store operations and consolidate all ecommerce business activities.
Responsibilities:
• Worked with the business users to define business requirements and analyze the possible technical
solutions.
• Conducted user interviews, gathered requirements, analyzed, and documented Business
requirements based on the analysis of loan processing workflow model.
• Modeled AS IS and TO BE processes using MS Visio
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems
enhancements
• Gathered requirements/Worked with WebSphere to set up, operate, and integrate e-business
applications across multiple computing platforms.
• Analyzed the Business and System Requirements of the application.
• Designed and developed project document templates based on SDLC methodology.
• Co-author business requirements document with project teams. Extracted, discussed, and refined
business requirements from business users and team members
• Assisted the testing team in developing the Test plans for quality assurance based on functional
requirements.
• Worked with Front-end and Back-end systems
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Interacting with the development and testing teams to improve overall quality of the software.
• Developed Use case, Functional, Object diagrams using Rational Rose.
• Analyzed user problems, including automated and manual business processes and identified,
researched, investigated, defined and documented business processes
• Act as a resource in understanding how IS systems carry out business functions and assists in
ensuring the timely and effective implementation.
• Worked under sprint Iteration model and gained expertise.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL
queries to filter data within the Oracle database
• Assisted the PM in performing Risk Assessment, Management and Mitigation.
• Worked extensively with Mercury quality center
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User
Acceptance Testing.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.
Environment: Rational Rose and Requisite Pro, MS Visio, MS Project, UML, XML, Rational
Clear Quest, Rational Clear Case, RUP, Microsoft Excel, Microsoft Word, Microsoft Power
Point.
Good Technology Group, India
May 2002 – Dec 2003
Requirements analyst
The scope of this project was to create effective enterprise wireless strategies which would
determine how wireless information access can be used to improve productivity, customer
responsiveness and other key metrics on Motorola handheld devices.
Responsibilities:
• Gathered requirements from the client and designed the system.
• Created a design document for the entire project lifecycle.
• Prepared a detailed document for analysis, design and implementation of on-line
management and business information systems.
• Used SDLC approach for documenting details of requirements analysis, requirements
tracking, database design, reliability and response time requirements security,
implementation planning, testing and costing estimates.
• Involved in writing summary reports
• Actively participated in code reviews and assisted Project Manager in creating detailed
administrative and technical policies and procedures and planning.
• Developed web application using JAVA, JSP and Oracle 9i.
Environment: Java, JSP, Microsoft Visio 2000, Internet Information Server 4.0, Oracle 9i,
Windows NT, MS Office, JavaScript, Erwin4.0, MS Visio, Dreamweaver MX
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