Manager High School

Location:

Posted:

July 21, 2010

Robert W. Finn

Fortson, GA

Email: ***********@*********.***

Overview

Operations manager with thi r ty years of responsibility in the competitive and fast-paced

t ransportation industry. One who has a CDL license but chooses not to drive a t ruck. A

p roblem-solver accustomed to the need for quick decisions and consistently achieving above-

average results.

Areas of strength include

Operations Safety Sales Communications Skills

Education

Childersburg High School Graduated 1980

J.R. Pittard Vocational 1980

COMPUTER SKILLS

Microsoft Outlook, Excel, and Word Use of proprietary company specific software

Work Experience Operations

Manager, Floyd & Beasley Transfer Co. Inc

Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes

service agreements at, or above the customer's standards. Maximize profitability through superior customer

service, effective and prompt communication and follow up on all pending matters with the customer. Maintain

a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring

that all office and warehouse equipment is properly accounted for and in safe working condition. Utilize

superior communications skills to motivate staff and develop effective working relationships with peers,

executives and clients. Address all employee performance problems promptly and directly in accordance with

company personnel policies and procedures. March 2008 Present Floyd &

Beasley Transfer Co. Inc. January 2000 – May 2007

Fleet Manager, James Brown Trucking Plan daily

manpower needs to ensure customers’ freight delivered and picked up timely, and damage free. Communicate

with drivers and various terminals and dock associates to coordinate the movement of trailers and freight. Help

conduct safety meetings and facilitate quality groups. Assist customers with rate quotes, claim information and

setting appointments. Perform administrative functions such as printing delivery receipts, manifest shipments

on trailers, billing and printing freight bills, trace, etc. Help provide clean and safe working condition of the

facility and equipment Monitor actual performance data and gather information for reporting. Communicate

with Account Managers to ensure customers’ and companies’ needs are met Ensure all OS&D is identified

and processed properly. Assist other Supervisors as needed Conduct pre shift meetings Implement company

policy. May 2007 March 2008