Manager Management

Daniel Lien

**** ******** ***** ( Frazier Park, CA 93225 ( (661)

***-**** ( ******@***.***

Business and Information Technology Skills

Administrative Skills: IT Training/Shift Leadership, Data

Gathering/Analysis,

Project Management, NOC Support, IT Procurement, Technical Writing,

SOX audit preparation, 3 years Supervisory and Management Experience

Desktop Applications: 2007 Microsoft Excel & Word, Visio and Outlook.

Lotus Notes,

IBM Sametime, VNC, PcAnywhere, Client Access, Solarwinds

Operating Systems: Windows 95,98 2000\2003, XP and Server 2000, IBM

OS/400

Versions 3 - 5, Novel, Dec/Alpha, VAX and some UNIX

AS/400: Data Center Operations - Security, CL Programming/Job

Scheduling, Doing IPL's

Full System Backups, Applying PTF's, BRMS, Help/Systems - Robot, OMS

& MIMIX

Information Technology Experience

Technicolor Camarillo, CA ( AS/400 Senior Computer Operator (

July 2007 - Jan. 2010

( Business Analysis: Revamped our offsite media process. Reduced

our ongoing costs by

70% a month . *IT Vice President personally commended me for

the results I had achieved.

( Tread Analysis: Tracked and Compiled (500) entries. *Immediate

software changes

where made to reduce production batch run times.

(Four SOX Audits: Created data analysis for each audit.

Reason for Leaving: Department Outsourced.

IBM/CDI Boulder, CO ( System Management Specialist (AS/400) ( Aug.

2006 - May 2007

( Systems Analysis: Actively monitored over 100 AS/400 Partitions.

System error resolution - checked logs, then determined what

action was needed.

( Process Improvement: Took the initiate and worked closely with

management

in ongoing fine-tuning of our Client's AS/400 systems.

( Leadership: Ongoing teaching of coworkers in Advanced Operations.

*Moved into a Shift Leadership roll immediately after hire.

Reason for leaving: Position sent overseas to India.

Technicolor Camarillo, CA ( AS/400 Senior Computer Operator ( April

2005 - July 2006

( Project Management: Redesigned Data Center Control Room to free up

space.

Also rerouted electrical connections of OPS PC's to be UPS

protected.

( Security: Created and updated AS/400 user profiles. *Assisted in

the development

of security guides outlined by the auditors and IT management.

( Leadership: Lead AS/400 Operator on Day Shift M - W in a fast

paced shop.

Reason for leaving: Appeared to be a better opportunity at IBM.

Baxter Westlake Village, CA ( Associate Technical Analyst ( Jan.2001

- Sept.2004

( FDA Regulatory Compliance: Updated Controlled Documents And

created

a system for transferable & easy updating of these Documents in

the future.

( Business Analysis: *Did 2003 Year end Cost Analysis for

management.

( Data Center Relocation: redesigned print room to accommodate Data

Center

printers *Did to scale drawing and presented them to management.

( IT Procurement: Saved over $1000 in a six-month period.

( Software upgrade: Documented system performance before and after a

system

upgrade. Also verified output data to make sure programs where

working.

( CL Programming: Did on the spot fixes, Testing & Modification of

programs

Reason for leaving: Department Outsourced.

Daniel Lien - Page 2

Pharmavite Northridge, CA ( AS/400 Computer Operator ( Nov. 1996 -

Jan. 2001

( Project Leader: Prepared Vital Data Analysis, Charts and

Spreadsheets, to

support Management Objectives and to avoid Company Liability

Issues.

*IT Director sent my Data Analysis directly to IBM to pre-

configure a new AS/400.

( Disaster Recovery: Asked by IT Director to board a plane and

personally

delivered tapes to our remote site and assisted Him with a

database rebuild.

( Technical Writer: Documented Procedures - Manager said the

documentation

was the best he had ever seen from this department.

( Support Technician: Serviced and Troubleshot (LXE) RF devices.

Resolved Data Comm issues and traveled to remote sites.

.( Programming: Wrote CL Programs that worked with Helpsystems/Robot

( Data Center Relocations: Did 3 separate relocations reconnected

all AS/400's

Reason for leaving: Recruited by former boss that had moved to Baxter

Packard Bell Westlake Village, CA ( AS/400 Computer Operator (

Jan.1995 - March 1996

( Troubleshooting: Compiled User Profiles & Device IDs to assist PC

Tec's.

( Software Upgrade: Worked with Programmers in reducing the amount

of printing.

( Training: Trained support technician in operation and maintenance

of an IBM Printer.

( Data Center Relocation: Assisted in reconnecting PC's and other

equipment.

Reason for leaving: Company moved.

Other Professional Experience

Manager Trainee/Supervisor - Savon Drug Store, Simi Valley, CA

1996

Marketing Assistant - Travis Research Westlake Village, CA 1996

Sales Professional - PTS Furniture, Thousand Oaks, CA 1992 - 1994

Manager Trainee - Big 5 Sporting Goods, Canoga Park, CA 1991 - 1992

Shift Leader - American Food Management, Le Mars, IA 1987 - 1988

Business Owner - Kalsbeek's Kitchens, Orange City, IA 1986 - 1987

Cooperative Job Training (NITC) - Tanner's Clothing, Sheldon, IA

1984 - 1986

Night Cleaning Manager - Joyce's Foodland, Emmetsburg, IA 1983 -

1984

Squad Leader - Army National Guard Fort Sill Lawton, OK 1983

Professional Development/Education

Help Desk 2000 STI Knowledge - Baxter 2002

System Administration - IBM Advanced Operator Class - UNICORP 2000

Education: - Put myself through college & paid off all loans.

Bachelor of Science Major: Business Administration Westmar College,

Le Mars, IA

Associate Of Applied Science - Major: Marketing Management

Northwest Iowa Technical College (NITC), Sheldon, IA GPA 3.53

(2nd in Class)

Certificate Major: Carpentry Iowa Lakes Community College,

Emmetsburg, IA GPA 3.25

Civic Leadership and Volunteerism

Coach - AYSO (American Youth Soccer Organization) Frazier Park,

CA 2005,2008 & 2009

Referee - AYSO - Frazier Park, CA 2008 & 2009

Church Treasurer - Lebec Community Church, Lebec, CA 2003

Youth Camp Counselor - Camp Golden Valley, Lockridge, IA Summer

1987

Treasurer of Local Jaycee's Sheldon, IA 1985 -1986

President of Local DECA NITC Sheldon, IA 1985 -1986

* References available on request

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