Manager Customer Service
Resume:
Tracey Ramsey
Tuscaloosa, Al 35405
abl6k4@r.postjobfree.com
Objective: To utilize my skills and experience for personal growth as well
the growth of the company.
Work History:
6/93-1/95 Chef Alan's- Reading, PA
Hostess/AM Manager
Daily responsibilities included opening restaurant, overseeing
banquet functions, managing morning crew, scheduling as well as
closing and deposits.
1/95-2/97 Sheraton Berkshire- Wyomissing, PA
Waitress/Restaurant Manager
Daily responsibilities included opening restaurant, overseeing
staff, scheduling, implementing and training of new products,
time management, weekly management and staff meetings and
attending Dale Carnegie seminars monthly.
1/96-3/99 Action Staffing- Reading, PA
Staffing Consultant
Daily duties included managing 50 customer accounts, onsite
manager and safety coordinator for a 100 employee account,
payroll, interviewing, resume maker as well as data entry.
6/00-3/01 Seven Star Mobile Home Park- Carson City, NV
Park Manager
Daily responsibilities included leases and evictions,
collecting rent, ledger entries,
deposits, handling complaints as well as park maintenance.
1/02-3/06 Holiday Inn- Grenada, MS
Banquet Manager/Asst F&B
Duties included scheduling and planning banquet events,
managing and
Scheduling banquet staff, consulted on preparations with
chef's, inventory,
Purchasing as well as filling in where ever was needed for the
team on a weekly
basis.
10/06-4/07 Key Staff Source- Tuscaloosa, AL
Administrative Assistant
Daily responsibilities included scheduling appointments,
reference checks, data entry, filing, faxing and
answering a multi-line phone system.
6/07-1/08 Four Points by Sheraton- Tuscaloosa, AL
Restaurant Manager
Responsibilities included opening restaurant in the morning,
overseeing room service and cooks, inventory, scheduling, time
management, weekly manager's meetings and monthly staff
meetings.
10/08-12/09 TLC- Tuscaloosa, AL
Call Center
Daily responsibilities included answering multi lines for
various clients at anytime
During my shift taking messages or orders depending
on the client, data entry and
Customer Service.
Skills: Microsoft, Word Perfect, Excel, Window's 7, Type 95
WPM,Management Courses, HUD Training, MOD and Customer Service
Certified.
Education:
1991-Graduated Holy Name High School
1991-1993- Towson State University-Business
References:
Available upon request
Contact this candidate