Engineer Quality

ADOLFO F. LUCKOW

***** ********** *** # **** ( CUPERTINO, CA 95014 ( 858-***-**** (

abl6hb@r.postjobfree.com

A focused, energetic, analytical, team-centered problem-solver with

extensive expertise and international experience in quality systems, supply

chain management and process engineering.

Apple Inc., Cupertino, CA

2007-Present Manager, Supplier Quality Engineering

. Develop vendors in Asia for enclosures in the iPod/iPhone Division

. Assess vendors' performance for plastic molding, aluminum extrusion,

stamping, forging, CNC machining and coating

. Support root cause identification and corrective actions for several

different programs/processes

. Managed, from a quality perspective, the launch of numerous accessories

programs, such as power adaptors, headsets and cases, with an extremely

tight team of SQEs

. Support, with my team, the qualification of hundreds of molding tools and

manufacturing process lines to meet demanding dimensional and cosmetic

criteria and high volume MPS

. Worked as Lead SQE on the launch of iPods

Bose Corporation, San Diego, CA

2004-2007

Resident, Corporate Quality

. Audited, developed and qualified suppliers for transducers in Mexico,

USA and Asia

. Analyzed and supported PPAP development, including PFMEA, Flowcharts,

Control Plans, MSA and SPC

. Qualified soft parts for several new product developments (home

entertainment and automotive systems)

. Supported the implementation of all prototypes and pilots for new

projects

. Provided immediate assistance for problems related to parts/materials

for new developments

VW Audi, Brazil

1996 - 2001

Quality Supervisor

. Led ISO 9000/VDA 6.1 certifications and ISO 14000 integration

. Developed 14 on-site JIT/JIS suppliers in the launch of exterior and

interior trim, seats, panels, power train and windshields in order to

meet APQP/PPAP/VDA requirements

. Implemented and managed product, process and system audits

. Established overseas inspection criteria at North American PPCs as part

of new product introduction

. Introduced Six Sigma model to optimize Stamping and Assembly processes -

reduced rework from 18% to .1% in some cases with savings over $ 300 K

dollars

. Introduced the use of quality tools such as SPC, Process FMEA and Poka-

Yoke

Whirlpool, Brazil

1992-1995

Quality/Process Engineer

. Acted as reliability engineer in the launch of rotary compressor, using

Weibull, QFD, FMEA and DOE

. Worked in quality planning in company wide use of tools such as FMEA,

SPC, QFD and Poka-Yoke

. Developed corrective action database to treat external and internal

product failures

. Led the implementation of ISO 9001 and the Whirlpool Excellence System in

one plant

. Implemented improvements at Stamping, Machining, Plastic and Gas

Injection processes which raised yields from 85 to 99.9 % in some cases

. Worked in the assessment and development of main suppliers

. Participated in the Reengineering effort that resulted in an increase of

3% in ROI

DHL/BMW, Basel, Switzerland

Summer 2002

MBA Intern

. Developed supply chain project at BMW Austria for the outsourcing program

of 700 K engines per year

EDUCATION

Boston University Graduate School of Management, Boston, MA

MBA

2003

International Management Program, Kobe, Japan

Summer 2001

Federal University of Parana, Brazil

MS Operations

1997

University of Santa Catarina, Brazil

BSME

1991

ADDITIONAL INFORMATION

. Fluent in English, German, Portuguese, Spanish

. CSSBB, CQE, CQA, Certified Lead Assessor

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