Human Resources Manager
Resume:
MICHELLE K. STRONG, Ph.D., SPHR
Springdale, Arkansas 72762
************@*******.***
EDUCATION
Doctor of Philosophy 2008
Human Development and Family Studies
Texas Woman’s University, Denton, Texas
Master of Science in Interdisciplinary Studies 1997
Major: Business
Minor: Statistics/Economics
Texas Tech University, Lubbock, Texas
Master of Science in Human Sciences 1995
Major: Restaurant, Hotel and Institutional Management
Texas Tech University, Lubbock, Texas
Bachelor of Science in Human Sciences 1994
Major: Hospitality Administration
Minor: Business
Stephen F. Austin State University, Nacogdoches, Texas
PROFESSIONAL EXPERIENCE
Walmart Stores, Inc. 2007-Present
Bentonville, Arkansas
Currently assigned to Walmart Information Systems Division – talent acquisition and
development of college recruiting strategy.
Assigned to Walmart International People team to assist with organizational restructure
within the International Operations Division. Project length November 2009 – January
2010.
Senior Manager, Campus Relations – Responsible for all college intern programs including
undergraduate internship program, MBA/graduate internship program, all externship/special
projects associated with colleges and universities and the Adopt-A-Campus Program in corporate
and field offices. Manage three direct reports, MBA Recruiter, Corporate Internship/Adopt-A-
Campus Program Manager and a Program Coordinator. Budget responsibilities of $650,000 in
operating budget and $110,000 in school scholarship and sponsorship budget. Relationship
responsibility between Walmart and Students in Free Enterprise World Headquarters, as well as
SIFE competitions at the regional, national, and world levels and SIFE student recruitment.
Engagement in national MBA diversity events . Lead on National Association of Women MBA.
Currently creating overarching campus recruiting strategy for core universities and military in
order to create a unified recruiting approach and consistent employment brand for Walmart
Stores, Inc. Project responsibilities as assigned. Moderate travel.
MBA Recruiter/Program Manager – Responsible for all aspects of strategic recruitment,
selection, and conversion of MBA interns for placement in Wal-Mart corporate office MBA
Leadership Program. Recruitment efforts included corporate presentations and extensive
relationship building with MBA students, faculty, and business school administration on the
campuses of top tier business schools across the United States. Management of MBA
scholarship budget. Served as subject matter expert regarding MBA talent for Walmart hiring
managers. Managed MBA intern program throughout the summer internship up to, and including,
conversion to full time hire placement upon graduation. Managed full-time MBA Leadership
Rotation Program. Developed and presented MBA Leadership Rotation Program to Walmart
International HR senior leadership (proposed pilot program in China, Brazil, and Mexico). Served
as mentor for undergraduate interns as well as junior finance recruiter. Completed various
projects/committees as assigned. Extensive travel.
Farmers Bank and Trust 2004-2007
Magnolia, Arkansas
Assistant Vice President of Human Resources - Human resources generalist supporting 144
employees in eight locations within two counties. Reported directly to the executive management
team. Design and implementation of the human resources department which had never existed.
Facilitation of the strategic plan, succession plan, performance reviews, and career counseling of
current employees. Recruitment and retention of potential and new hires. Accomplishments
include successful selection and assimilation of employees through bank acquisition,
implementation of formal job description and salary grade system, design and implementation of
training curriculum for each employee, creation and recruitment of college internship and
management trainee program and design of written manuals, development of comprehensive
orientation program and authored manual for successful on-boarding of each employee,
development of supervisory training program, and development and analysis of management
effectiveness and employee satisfaction surveys. Hired and mentored Payroll Clerk to become
well rounded Human Resources Administrator, who backfilled at a junior level, the HR Officer
position upon exit.
University of Arkansas 2003-2007
Fayetteville, Arkansas
Instructor – Instruction of Master’s level courses for Operations Management Program, Bell
College of Engineering, Camden campus. OMGT 5733-Organizational Behavior, OMGT 5133-
Human Resource Management, and OMGT 5143-Principles of Personnel Management, as well
as special project/ independent studies. Counseled and advised students when appropriate.
ARAMARK Business Services/Sports and Entertainment 2001- 2004
Philadelphia, PA
Recruitment Manager - Direct sourcing, interviewing, and management of management
candidates through the selection process, specifically for ARAMARK Business Services, which
provides foodservice in corporate environments. ARAMARK is a Fortune 500 company with $9
billion in revenue and 200,000 employees worldwide. Area of responsibility included the western,
southern, and southeastern United States. Collaboration and participation with ARAMARK
corporate staffing team meetings and projects across all lines of business. Special HR projects
which included the implementation of a web-based applicant tracking system (ATS), training
hiring managers on ATS procedures using web-based delivery (WebEx and Centra) and
classroom training, diversity recruitment strategies, driving the employee referral program,
creation and implementation of Business Services recruitment collateral, and training of Hiring
Managers regarding staffing policies and procedures. Responsibilities also included college
recruitment. Presentations to high school and university students regarding opportunities in the
hospitality industry. Transfer to Recruitment Manager, ARAMARK Sports and Entertainment
division as of November 2003. Reported directly to ARAMARK corporate headquarters in
Philadelphia. Management of all college relations within Sports and Entertainment. Building
recruiting partnerships between Senior HR Team and Regional Vice Presidents. Extensive travel.
Southern Arkansas University 2001
Magnolia, Arkansas
Assistant Dean of Students for Campus Activities-Responsible for all student organizations
across the SAU campus, including Greek Life. Staff and budget responsibilities.
ARAMARK Corporation, Campus Services 2000-2001
Dallas, Texas
Recruitment Manager - Sourcing, interviewing, and process management of experienced
candidates through the selection process, specifically for ARAMARK Campus Services, which
provides foodservice on college and university campuses. Area of responsibility included the
western, southwestern and midwestern United States. Initially served in the capacity of project
staffing specialist where responsibilities were for all lines of business (Business Services,
Healthcare Services, Correctional Services, Campus Services, Educational Services,
ARAMARK/Harrison Conference Centers, Sports and Entertainment, with a regional focus.
Responsibilities also included college recruitment. Extensive travel.
The Children’s Courtyard 1998-2000
Arlington, Texas
Human Resources Generalist - Duties included, but not limited to, interviewing, hiring,
orientation, benefits administration, employee relations, performance management, and
termination of hourly child care employees. College and community recruitment of child care staff
and working closely with the lab training facilities to track progress of teacher trainees in
Developmentally Appropriate Practice before placement in a school. Marketing The Children’s
Courtyard facilities to corporations to result in corporate partnerships and to the community to
increase enrollment. Development of marketing materials and human resource policies and
procedures manuals. Served as Regional Director of Human Resources for five months.
Moderate travel.
DISSERTATION ABSTRACT
Job Satisfaction of Female Managers in College and University Food Service as it Relates to Work and
Family Life
This study assed the level of job satisfaction in female managers employed in college and
university food service, specific to variables related to work and family life.
PUBLICATIONS
Strong, M.K. (2010). Keeping your workforce sustainable: ROI on work life programs – Veterans
to Millenials. B2B [online]. (The first in a series of keeping your workforce sustainable).
Strong, M.K. (2009). Job satisfaction of female managers in university food service.
Dean, M.S. & Hildreth, G. (1999). Work and family balance in hospitality management. Journal of
Hospitality and Tourism Education,11 (2/3) 99-103
PROFESSIONAL AND COMMUNITY INVOLVEMENT
National Society of Human Resource Management Present
North Arkansas Human Resources Association Present
ACE Certification Beautification Committee Officer 2007
FB&T Blossom Festival Float Chairperson 2007
FB&T Relay for Life Team Captain 2006
Magnolia Junior Charity League 2006
South Arkansas Women’s Network 2002-2007
First Vice President 2003
President Elect 2004
President 2005
Golden Triangle Human Resources Association 2006
Charter Officer
Court Appointed Special Advocates
Governing Board of Directors 2006-2007
Columbia County Advisory Board 2006-2007
Leadership Magnolia 2005
Leadership Magnolia Chairperson 2006
Leadership Magnolia Alumni Board 2007
Columbia County WAGE Advisory Board 2004-2007
Highland Industrial Park Training Partnership Board 2005-2007
Magnolia Relay for Life Volunteer 2002-2007
Magnolia Blossom Festival Committee Chair 2005-2007
Girl Scout Troop Leader 2006-2007
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