MICHELLE K. STRONG, Ph.D., SPHR

**** **** *******

Springdale, Arkansas 72762

479-***-****

abl6fd@r.postjobfree.com

EDUCATION

Doctor of Philosophy 2008

Human Development and Family Studies

Texas Woman’s University, Denton, Texas

Master of Science in Interdisciplinary Studies 1997

Major: Business

Minor: Statistics/Economics

Texas Tech University, Lubbock, Texas

Master of Science in Human Sciences 1995

Major: Restaurant, Hotel and Institutional Management

Texas Tech University, Lubbock, Texas

Bachelor of Science in Human Sciences 1994

Major: Hospitality Administration

Minor: Business

Stephen F. Austin State University, Nacogdoches, Texas

PROFESSIONAL EXPERIENCE

Walmart Stores, Inc. 2007-Present

Bentonville, Arkansas

Currently assigned to Walmart Information Systems Division – talent acquisition and

development of college recruiting strategy.

Assigned to Walmart International People team to assist with organizational restructure

within the International Operations Division. Project length November 2009 – January

2010.

Senior Manager, Campus Relations – Responsible for all college intern programs including

undergraduate internship program, MBA/graduate internship program, all externship/special

projects associated with colleges and universities and the Adopt-A-Campus Program in corporate

and field offices. Manage three direct reports, MBA Recruiter, Corporate Internship/Adopt-A-

Campus Program Manager and a Program Coordinator. Budget responsibilities of $650,000 in

operating budget and $110,000 in school scholarship and sponsorship budget. Relationship

responsibility between Walmart and Students in Free Enterprise World Headquarters, as well as

SIFE competitions at the regional, national, and world levels and SIFE student recruitment.

Engagement in national MBA diversity events . Lead on National Association of Women MBA.

Currently creating overarching campus recruiting strategy for core universities and military in

order to create a unified recruiting approach and consistent employment brand for Walmart

Stores, Inc. Project responsibilities as assigned. Moderate travel.

MBA Recruiter/Program Manager – Responsible for all aspects of strategic recruitment,

selection, and conversion of MBA interns for placement in Wal-Mart corporate office MBA

Leadership Program. Recruitment efforts included corporate presentations and extensive

relationship building with MBA students, faculty, and business school administration on the

campuses of top tier business schools across the United States. Management of MBA

scholarship budget. Served as subject matter expert regarding MBA talent for Walmart hiring

managers. Managed MBA intern program throughout the summer internship up to, and including,

conversion to full time hire placement upon graduation. Managed full-time MBA Leadership

Rotation Program. Developed and presented MBA Leadership Rotation Program to Walmart

International HR senior leadership (proposed pilot program in China, Brazil, and Mexico). Served

as mentor for undergraduate interns as well as junior finance recruiter. Completed various

projects/committees as assigned. Extensive travel.

Farmers Bank and Trust 2004-2007

Magnolia, Arkansas

Assistant Vice President of Human Resources - Human resources generalist supporting 144

employees in eight locations within two counties. Reported directly to the executive management

team. Design and implementation of the human resources department which had never existed.

Facilitation of the strategic plan, succession plan, performance reviews, and career counseling of

current employees. Recruitment and retention of potential and new hires. Accomplishments

include successful selection and assimilation of employees through bank acquisition,

implementation of formal job description and salary grade system, design and implementation of

training curriculum for each employee, creation and recruitment of college internship and

management trainee program and design of written manuals, development of comprehensive

orientation program and authored manual for successful on-boarding of each employee,

development of supervisory training program, and development and analysis of management

effectiveness and employee satisfaction surveys. Hired and mentored Payroll Clerk to become

well rounded Human Resources Administrator, who backfilled at a junior level, the HR Officer

position upon exit.

University of Arkansas 2003-2007

Fayetteville, Arkansas

Instructor – Instruction of Master’s level courses for Operations Management Program, Bell

College of Engineering, Camden campus. OMGT 5733-Organizational Behavior, OMGT 5133-

Human Resource Management, and OMGT 5143-Principles of Personnel Management, as well

as special project/ independent studies. Counseled and advised students when appropriate.

ARAMARK Business Services/Sports and Entertainment 2001- 2004

Philadelphia, PA

Recruitment Manager - Direct sourcing, interviewing, and management of management

candidates through the selection process, specifically for ARAMARK Business Services, which

provides foodservice in corporate environments. ARAMARK is a Fortune 500 company with $9

billion in revenue and 200,000 employees worldwide. Area of responsibility included the western,

southern, and southeastern United States. Collaboration and participation with ARAMARK

corporate staffing team meetings and projects across all lines of business. Special HR projects

which included the implementation of a web-based applicant tracking system (ATS), training

hiring managers on ATS procedures using web-based delivery (WebEx and Centra) and

classroom training, diversity recruitment strategies, driving the employee referral program,

creation and implementation of Business Services recruitment collateral, and training of Hiring

Managers regarding staffing policies and procedures. Responsibilities also included college

recruitment. Presentations to high school and university students regarding opportunities in the

hospitality industry. Transfer to Recruitment Manager, ARAMARK Sports and Entertainment

division as of November 2003. Reported directly to ARAMARK corporate headquarters in

Philadelphia. Management of all college relations within Sports and Entertainment. Building

recruiting partnerships between Senior HR Team and Regional Vice Presidents. Extensive travel.

Southern Arkansas University 2001

Magnolia, Arkansas

Assistant Dean of Students for Campus Activities-Responsible for all student organizations

across the SAU campus, including Greek Life. Staff and budget responsibilities.

ARAMARK Corporation, Campus Services 2000-2001

Dallas, Texas

Recruitment Manager - Sourcing, interviewing, and process management of experienced

candidates through the selection process, specifically for ARAMARK Campus Services, which

provides foodservice on college and university campuses. Area of responsibility included the

western, southwestern and midwestern United States. Initially served in the capacity of project

staffing specialist where responsibilities were for all lines of business (Business Services,

Healthcare Services, Correctional Services, Campus Services, Educational Services,

ARAMARK/Harrison Conference Centers, Sports and Entertainment, with a regional focus.

Responsibilities also included college recruitment. Extensive travel.

The Children’s Courtyard 1998-2000

Arlington, Texas

Human Resources Generalist - Duties included, but not limited to, interviewing, hiring,

orientation, benefits administration, employee relations, performance management, and

termination of hourly child care employees. College and community recruitment of child care staff

and working closely with the lab training facilities to track progress of teacher trainees in

Developmentally Appropriate Practice before placement in a school. Marketing The Children’s

Courtyard facilities to corporations to result in corporate partnerships and to the community to

increase enrollment. Development of marketing materials and human resource policies and

procedures manuals. Served as Regional Director of Human Resources for five months.

Moderate travel.

DISSERTATION ABSTRACT

Job Satisfaction of Female Managers in College and University Food Service as it Relates to Work and

Family Life

This study assed the level of job satisfaction in female managers employed in college and

university food service, specific to variables related to work and family life.

PUBLICATIONS

Strong, M.K. (2010). Keeping your workforce sustainable: ROI on work life programs – Veterans

to Millenials. B2B [online]. (The first in a series of keeping your workforce sustainable).

Strong, M.K. (2009). Job satisfaction of female managers in university food service.

Dean, M.S. & Hildreth, G. (1999). Work and family balance in hospitality management. Journal of

Hospitality and Tourism Education,11 (2/3) 99-103

PROFESSIONAL AND COMMUNITY INVOLVEMENT

National Society of Human Resource Management Present

North Arkansas Human Resources Association Present

ACE Certification Beautification Committee Officer 2007

FB&T Blossom Festival Float Chairperson 2007

FB&T Relay for Life Team Captain 2006

Magnolia Junior Charity League 2006

South Arkansas Women’s Network 2002-2007

First Vice President 2003

President Elect 2004

President 2005

Golden Triangle Human Resources Association 2006

Charter Officer

Court Appointed Special Advocates

Governing Board of Directors 2006-2007

Columbia County Advisory Board 2006-2007

Leadership Magnolia 2005

Leadership Magnolia Chairperson 2006

Leadership Magnolia Alumni Board 2007

Columbia County WAGE Advisory Board 2004-2007

Highland Industrial Park Training Partnership Board 2005-2007

Magnolia Relay for Life Volunteer 2002-2007

Magnolia Blossom Festival Committee Chair 2005-2007

Girl Scout Troop Leader 2006-2007

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