Human Resource Management

Jason R. Jurgensen, PHR

425-***-**** ( abl6ch@r.postjobfree.com (

LINKEDIN.COM/IN/JASONJURGENSEN

Certified Professional in Human Resource (PHR) offering a 7 year Human

Resource career distinguished by commended performance and proven results

Extensive background in all Human Resource Generalist functions; including

recruitment, retention, employee relations, training and development,

conflict resolution, benefit administration, payroll, compensation, safety,

risk management, legal compliance, and Human Resource policy and procedure

development and implementation

Comprehensive knowledge of Human Resource law and theory and the ability to

assess a situation and produce viable training, leadership, and

organizational solutions for employees, managers, and the company.

Areas of Expertise

RECRUITMENT & RETENTION Employee Relations Training & Development

Employment Law Orientation & On-Boarding Performance Management

Leadership Safety Training Policy & Procedure

Benefits Administration Cultural Change Development

Risk Management HR Information Systems Organizational Development

FMLA, ADA, EEO Compliance ATS Implementation

Affirmative Action Program

Professional Experience

HUMAN RESOURCE CONSULTANT

Self Employed

October 2009 to Present

Providing customized Human Resource Consultant work for two healthcare

organizations.

Key Results:

. Developing tailored Human Resource Basics manual and presentation for a

senior healthcare organization

. Redesigning multi state employee handbook and creation of Human Resource

policy and procedures manuals

Human Resource Manager

Era Living, Seattle, WA

November 2007 to May 2009

Responsible for day to day human resource business partner functions within

the organization of 800 employees. Developed and administered recruitment

and selection programs, prepared and conducted training programs, managed

retention and recognition programs, supported managers in employee

relations concerns. Provided HR support to community and corporate

management teams.

Key Results:

. Managed all employee relations concerns and resolved numerous employee

relations matters including harassment, theft, discrimination, substance

abuse, conflict, progressive discipline, terminations and investigations

. Implemented companywide recruitment strategies that resulted in a cost

savings of more than $250,000 in 2008

. Managed and conducted staffing and recruitment activity for the company,

including negotiating contracts with vendors, standardizing advertisement

design, standardizing interview questions, recruitment training, managing

applicant tracking, interviewing, and ensuring compliance with EEOC

. Managed the recruitment, selection, staffing, scheduling, and new manager

training for the opening of one location

. Redesigned company's employee handbook; rewriting policies and updating

to comply with current regulations

. Redesigned performance evaluation procedures and forms, leading to

effective, productive and timely communication and evaluations between

the manager and the employee

. Restructured employee referral bonus program, resulting in a 50% increase

in participation

. Redesigned vacation and sick time off accrual method from a

classification system to accruing on hours paid, creating equity in the

system and resulting in annual cost savings of approximately $30,000

. Administered aspects of the training and development program including

sexual harassment, recruitment, selection, leave of absences, conflict

resolution, employee relations, HR data, etc.

. Mentored and coached management staff on interpretation and

administration of Human Resource policy

. Administered leave of absence program for the company

. Created, hired and trained a new position at each community that is Human

Resource and Accounting focused; supported each person in all Human

Resource issues, projects, and concerns

. Managed Affirmative Action Plan for organization, including annual

reporting and analysis

Northwest Division Associate Safety Coordinator

Life Care Centers of America, Federal Way, WA

February 2004 to November 2007

Managed all aspects of a successful risk management and safety program for

42 skilled nursing, assisted living and retirement facilities in four

states. Used Human Resource Principles including recruiting, selection,

training, development, employee relations, and performance management

systems to manage the risk management program. Acted as Business Partner

to operations in all risk management issues. Managed risk management,

workers compensation, OSHA compliance, NFPA compliance, employee relations,

and selection and on-boarding programs.

Key Results:

. Reduced the frequency of injuries by 17% and the total dollars incurred

by 22%; saving over $1,000,000 annually

. Conducted hands on safety training with more than 7,500 front line

employees

. Conducted safety management strategies, injury prevention, on-boarding

process, employee relations, and claims management with more than 1,500

management staff and safety committee members

. Coordinated insurance adjusters, attorneys, and facility management for

successful outcomes on workers compensation claims

. Ensured compliance with JCAHO, OSHA, NFPA, ANSI, DOL, and local

regulations and standards

. Developed and implemented a successful workers compensation report that

was adopted throughout the organization

. Imparted workplace culture change; motivating all employees to make

safety awareness an integral part of their jobs

. Determined, communicated and implemented safety and human resource best

practices across the Division

Human Resource Representative

Marriott Senior Living / Sunrise Senior Living, Bellevue, WA

November 2002 to February 2004

Managed all aspects of Human Resource programs and processes for two

assisted living communities, supporting 165 employees. Managed payroll,

benefits, recruitment, selection, orientation, and employee relations.

Key Results:

. Supported 165 employees at two locations in all Human Resource programs,

processes, issues and concerns

. Reduced employee turnover by 55% within 8 months of hire by restructuring

recruitment and retention strategies

. Mentored and coached management and line staff though an acquisition and

change in organization culture, policies, procedures, and business

strategy

. Coordinated management and staff level recruitment efforts

. Guided and counseled managers with employee relations, progressive

discipline, workplace safety, staffing, scheduling and conflict

resolution

. Administered employee training and development program, including

orientation and on boarding.

. Performed biweekly, monthly, and annual payroll administration and

benefits administration

. Experience with workers compensation claims, unemployment claims,

employee motivation problems and organization transition

Education

WASHINGTON STATE UNIVERSITY, PULLMAN, WA

2002

. Bachelors of Arts (BA) in Business Administration

. Emphasis on Business Management with Human Resource Management Minor

Professional Affiliations

. PROFESSIONAL IN HUMAN RESOURCE CERTIFICATION (PHR)

. Authorized OSHA Outreach Trainer

. Chairman, Washington Health Care Association Group Retrospective Rating

Program Committee (2006-2009)

. Member, Society for Human Resource Management

. Member, Lake Washington Human Resource Association

Information Technology Expertise

. EXTENSIVE USE OF MICROSOFT OFFICE SOFTWARE, INCLUDING OUTLOOK, WORD,

EXCEL, ACCESS, POWERPOINT AND PUBLISHER

. Experience with PeopleSoft, UltiPro, HROffice, Profiles, Ceridian,

Kronos, MarrPay, ADP, Cognos, and various other employment, recruitment

and payroll systems

. Intermediate knowledge of Adobe Acrobat 9 Pro and Adobe LifeCycle

Designer

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