Quality Assurance Software

Jared Bowker

*** ***** ****** ( FORT ATKINSON, WI 53538 ( PHONE: 608-***-**** (

**********@*****.***

Objective: To obtain a position in software quality assurance

Highly trained technology professional with extensive application

experience testing, using and training Epic EMR software. Excellent in

gathering, analyzing, defining functional requirements and testing of

software; creating metrics; leading process-mapping initiatives; and

designing/re-engineering processes, workflows and solutions for clinical

healthcare software. Proven ability to understand clinical workflows and

identify workable solutions to handle them.

Proficient with Microsoft Suite Trained on Winrunner (automated testing

Proficient with Microsoft Live software)

Meeting Major Software/Systems Implementations

Data/Business/Systems Analysis Image Manipulation Software (GIMP,

Data Flow & Process Mapping Snag-IT, Photoshop)

SQL Queries & Data Modeling Testing/Scripting/Documentation

XML data mapping testing Technical Writing (Manuals/System Specs)

Dicom and Dicom SR communications

testing Citrix

Crystal Reports Object Oriented approach to development

Project testing and management HL7 interface integration testing

using EMC2 (internal CRM) VMWare

Unix and VMS

Professional Experience

Epic - Verona, WI 11/03/2003 to

06/04/2010

Quality Assurance Specialist

Integral member of team that designed EpicCare-Cardiant Cardiovascular

Information System. Directly involved in customer functional requirement

analysis for design of Cardiant. Train internals and customers on

applications. Help plan large-scale enterprise implementation of build

needs for customer installations. Manage multi-person design teams for

development projects. Help set long-range direction of development needs.

Third-party product integration specialist.

Key Responsibilities:

Analyze and review software changes made by development team to verify it

meets Epic Standards.

Create and implement test plans to verify software functionality and

stability

Deal directly with clients to determine necessary software advances to

resolve workflow challenges.

Document workflows and create comprehensive training plan used for

application certification.

Troubleshoot existing customer issues as technical support.

Perform release testing to validate the structural integrity of software

and the install ability of its features.

Manage customer development brain trust and webcasts

Maintain and update internal environments

Create and Maintain modular test cases for specific areas of the software

Make daily recommendations to development staff.

Participate in and lead functionality design sessions

Train new personnel and mentor staff

Proactively look for better ways to identify and fix problems

Use strong management skills overseeing up to 15 people on a project

Achievements:

Several Awards earned. These were for:

o Finding unusual and difficult to find bugs

o Extraordinary effort implementing an internal system to be used

by customers

o Creating and Implementing Internal and Customer Certification

training for Cardiant

o Creating a new product (Cardiant)

Recognized through professional reviews for areas including but not limited

to:

o Having the ability to quickly understand new concepts and

ascertain the appropriate method to quickly utilize them

o Being able to train others in difficult concepts

o Understanding how changes to applications will affect other

areas of the integrated system

o Working well with customers and understanding their needs

o Being an integral part in helping Epic become certified by the

ACC for the Cath-PCI registry

Tested high-priority, custom development in condensed time frames required

for customers to be able to go-live

Helped several customers identify workflow optimization strategies which

helped their users be more efficient

Helped customers meet "in-danger" deadlines they by creating customer

specific training and helping with project implementation in order to

achieve a status allowing them to go-live

New richmond School District - New Richmond, WI 2001 to 2003

High School Director of Bands

West Middle School- Rockford, IL 1999 to 2001

Middle School Band Director and General Music Teacher

Education

University of WisconSin: Whitewater- Whitewater,

WI

B.M. Music Education

Technology Summary

Applications: Epic EMR, Teradata, Microsoft Visio, Microsoft FrontPage,

Microsoft Office, Microsoft Live Meeting, VMWare, Oracle SQL

developer

Systems: Windows, Unix, VMS

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