Project Manager Customer Service
Resume:
SEASONED MANAGER
As a successful manager, trained and experienced in the roles of Project
/Program Manager in the Aerospace arena; Construction Manager, and
Corporate Liaison/Customer Service, I am confident to have the
transferrable skills, knowledge and mindset necessary to make any endeavor
both profitable and rewarding for any organization.
I would cherish the opportunity to employ these tools and attributes as a
representative of your fine organization in the fulfillment of your quest for a
strong leader and team player in the field of Photo Voltaics
STEVEN R GUEST
3669 E. Millcreek Canyon Road
Salt Lake City, Utah 84109
Email: ***********@*****.***
PROFILE
Fully capable of aggressively developing and producing any product in an organized and cost
effective manner. Ability to motivate/direct people to levels of high performance. Ability to
develop and manage numerous programs simultaneously. Ability to initiate and develop new
concepts for expedient implementation. Innovative, conscientious and total involvement in all
phases of the product. Ability to perform analysis and adjust business plans/production
accordingly. Flexibility to communicate within all disciplines.
In the demanding, hi-tech industry of Aerospace, within six (6) months, advanced from Program
Administrator to Project Manager – again drawing on my education but utilizing the innate
qualities of adaptability, creativity and self-motivation coupled with the courage to define and
resolve problems.
Completed the construction of a high-rise condominium with no previous experience or
knowledge – only the tenacity, flexibility and positive attitude to succeed.
CAREER HIGHLIGHTS AND ACHIEVEMENTS
• Managed numerous multi-million dollar development/production programs.
• Developed an evaluation and tracking system to enhance creativity and
production, resulting in a $1.8 million company savings in its first year of use.
• Established company precedent through completion of $20 million design and
production program on schedule and under budget.
• Reorganized company marketing presentation / format for national trade shows.
• Initiated a company-wide design aid to reduce errors and facilitate a more
successful transition to production.
• Proven track record of redirecting and successfully completing problem
programs reassigned for my proficiency and short-term turn-around.
• Received letter of commendation from the US Army Aviation and Research
Activity for the delivery of a prototype program above and beyond contractual statement
of requirements.
• Awarded the prestigious “President’s Circle award for production, engineering
and quality to include customer satisfaction.
• Coordination within and between technical and non-technical disciplines.
PROFESSIONAL EXPERIENCE
January 2006 to present: Project Manager / Design Consultant
Acted as customer representative for new build and refurbishment construction projects.
January 1993 to January 2006: Construction Manager
Responsibilities included construction management of developments consisting of economical
single family homes, luxury homes, multi-level town homes, and garden apartments. In each
development, managed all aspects of construction from ground up to include owner/tenant
turnover and quality/warranty service.
• Rottlund Homes (2003 --2006).
• Morrison Homes (1999 – 2003.
• Pulte Homes (1996 – 1999)
• US Home Corporation (1993 – 1996).
January 1986 – December 1992: Project Manager
Smith Industries Aerospace & Defense Systems, Inc.
Designed and manufactured High tech aircraft systems for the US Military.
Full responsibility for Design/Development/Integration and Acceptance Testing/Signoff as
well as Customer-Company Liaison to assure timely, cost effective and compliant delivery of
Equipment and Systems. Budget, Task and Schedule developer from “self defined” and
administered WBS (work breakdown structure) as predicated by customer SOW (statement
of work)
January 1981 – December 1985: Program Manager
Reflectone Flight Simulations, Inc. Tampa, FL
Primarily designed and produced Full Envelope Flight simulators for operator and maintenance
training (commercial and military).
Responsible for all aspects of Project inclusive of Engineering/Quality/Production and
Integration Testing. Was appointed “Field Representative” off-site, to establish guidelines
and itinerary for Reassembly/Testing of product at final destination.
January 1978 – December 1980: Project Manager
Chase Enterprises, Clearwater, FL
Developer of commercial / residential high rise
condominiums .
Proficiency / Skills as Construction Control Representative:
• Highly adept at performing biddability, constructibility, operability (BCO)
reviews of plans & specifications.
• Observing & investigating construction at all stages to identify problems.
• Inspection of contractor workmanship & equipment & materials to ensure
compliance with contract requirements.
• Prepartion of daily reports of activities reflecting progress of construction.
• Perform recommendation of changes in design to cope with at-the-site conditions.
• Provide field measurements, computations & cost estimates, & first-hand
information of site conditions, for use by office engineers in preparing contract
modifications.
• Review of contractors' payment estimates, shop drawings & other submittals.
• Review of as-built drawings to ensure changes in plans & specifications have
been accurately noted.
• Ensure strict adherence to safety provisions of the contract.
• Experience applying knowledge of engineering methods and techniques.
• Experience applying knowledge of construction practices, methods, techniques,
costs, and interpreting engineering plans.
Technical Knowledge:
MS Office (Word, Excel, PowerPoint, MRP Evaluation, and Project
Test Director
Personnel Systems and Performance evaluations
Education:
Bachelor of Science from the University of Utah
Major studies: Industrial/Behavioral Science
PMP Certification from Stanford College of Project Management SanDiego, California
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