Objective

To obtain a challenging position in a results-oriented company that seeks

an ambitious and career-conscious person while also offering the

opportunity to enhance my skills and grow as a professional.

Summary of Qualifications

Efficient and responsible worker with the ability to maintain multiple

operating systems. My job includes maintaining all Data Center environments

and activities during my shift. My primary responsibilities are monitoring

batch processes, analyzing long running transactions, and

repairing/resubmitting jobs. This includes documenting all production

issues and communicating the results to the appropriate parties. Also, the

ability to work well under extreme amounts of pressure.

Skills Include:

Capacity Planning Team Oriented Strong interpersonal

Hardware and Software Strategic Thinking skills

skills Quick Emergency Communication

Effective Response Detail Oriented

Troubleshooting

Techniques

Computer Experience:

Tidal Scheduler, File Transfer Module, Microsoft Word 2003, Microsoft

Access 2003,

Windows 2000, XP, Macess Imax Systems, UNIX, MS-DOS, Novell, Microsoft

Excel 2003, Microsoft

Outlook 2007, Crystal Designer 11, Business Objects Enterprise, Ardent

DataStage 7.5.3

Director and Manger, Facets 4.21, Adobe Acrobat 5.0, 6.0, 7.0, Heat,

Internet

functions, Connect Direct

Employment

Keystone Mercy Health Plan 2007 - 2009

Philadelphia, PA

Production Control Assistant

This position supports activities in the Data Center:

. Monitor all consoles supporting hardware, software, and application

functions.

. React to all alert and exception situations (and escalate as

necessary).

. Assist in problem determination and resolution whenever delays in

processing occur.

. Document all production issues and communicate to the appropriate

parties.

. Initiate and respond to all customer calls for problems and requests.

. Monitor batch processing, analyze abandoned jobs, and repair/resubmit

jobs.

. Insure timely completion of data transmissions and restart as

appropriate.

. Performed administrative duties.

Crozer-Keystone Health System 2006 - 2009 Springfield, PA

Physical Therapy Aide

. Observed patients during treatment, compiled and evaluated data on

patients' responses to treatments and progress. Reported data to

physical therapist. Provided routine treatments, such as hydrotherapy,

hot and cold packs, and paraffin bath.

. Secured patients into and onto therapy equipment.

. Performed clerical duties, such as taking inventory, ordering

supplies, answering telephone, taking messages, and filling out forms.

. Cleaned work area and equipment after treatment.

. Transported patients to and from treatment area.

. Safeguard, motivated, and assisted patients practicing exercises and

functional activities under direction of professional staff.

. Working with the Invision billing system.

Self-Employed 2004 - 2006 Clifton

Heights, PA

Manager / Owner

. Operated and managed all aspects of my business including customer

satisfaction, product inventory and accounts receivables.

Education

CHI Institute 2003 - 2004

Broomall, PA

Computer Networking

. Associate Degree

. Dean's List

. Coursework includes preparation for

o CompTIA

o A+ / Net+

o Microsoft MCSA

o Microsoft Office Applications

o Novell NetWare Administrator

o Microsoft MOUS (Office User Specialist)

Accomplishments

. Completed Computer Networking Degree

. Maintained a 3.5 GPA.

. Bi-lingual (fluent in French and English)

References

. References available upon request.

Contact this candidate