Quality Assurance Test

SUDHA BANDARU

(***)-***- ****

************@*****.***

Professional Summary

. Outstanding 6+ years of professional experience as Sr.Quality Assurance /

Test Lead with emphasis on testing Web, Client/Server and Database

applications in diverse on Windows and UNIX environments like, Financial,

Insurance, Telecom and Banking sectors.

. Experience in Analysis of Software Requirements Specifications and

development of Test Plans, Test Scripts and Test Cases.

. Adept in designing test plans, elucidating test strategies, test scope,

test environments, test resources, and test calendars.

. Acquaintance in performing Black box, Module, Functionality, Integration,

Volume, Regression, Performance, Security, UI and User Acceptance testing

(UAT).

. Extensive experience with Test Design Techniques including Equivalence

Class Partitioning, Boundary Value Analysis, Decision Tables, Structured

basis path and pair-wise testing analysis.

. Proficient in using various defect management tools like Quality Centre,

Clear Quest and Bugzilla.

. Expertise in Manual and Automated testing using Regression testing tools

such as Win Runner, and Performance Testing tools such as Load Runner.

. Competent in Backend Testing with writing SQL and PL/SQL (Stored

Procedures, Triggers, Cursors, and Functions) Statements in databases

like Oracle and MS-SQL 2000/05.

. Expertise in End to End, Stress, Strain and Web Services Load Testing.

. Aptitude in Version control tools like Serena, Change Remedy and Control

Version System (CVS).

. High adaptability to dynamic project environments that entail constantly

changing business requirements and demand high professional and technical

commitments.

Technical Skills:

Platforms UNIX (Solaris, AIX), Windows 9x/NT/2000/XP/Vista,

Testing Tools Red Hat Linux

QTP 9.0,8.2/8.0/6.5, Win Runner 8.0/7.5/, Quality

Defect Tracking Center 9.0, Test Director, Rational Test Manager,

Languages Rational Robot, Load Runner

Databases Quality Center, Test Director, Clear Quest

MS Office Suite Shell Scripting, C++, HTML, PL/SQL, T-SQL,XML

Reporting Tools MS SQL Server, MS Access, IBM DB2, Oracle 10g/9i

Methodologies MS Word, PowerPoint MS Excel, MS Project,MS

Visio

Crystal Reports 9.0, MS SQL Server 2005 SSRS

Version Control SDLC, Object Oriented Analysis and Design (OOAD),

ETL Tools Rational Unified Process (RUP), Unified Modeling

Language (UML), Rapid Application Development

(RAD), Joint Application Development (JAD)

Visual Source Safe, Control Version System,

Serena

Business Objects, Infomatica, Crystal Reports

Education

Master Degree in Computers and Information Science: GPA - 3.90/4.00

Bachelors Degree in Electronics and Telecommunication Engineering: GPA -

4.00/4.00

Professional Experience

US Bank, St.Paul, MN

Aug '09 - Present

Retail banking solutions - Check Processing System

Lead Quality Analyst

Business Bridge BAM (Business Activity Monitor) - Tool to monitor Check

Image Exchange to extract the real-time performance information necessary

to compete successfully in the check image exchange business. It

proactively monitors end-to-end visibility into payment and file process

executions to address: Risk and Control, Revenue Opportunities, Cost of

Operations and Customer Satisfaction.

Responsibilities:

. Lead - for a group of 6 testers to develop and manage test strategies

and test plan for Integration Testing, Performance Testing and Network

performance testing.

. Facilitate status meeting everyday with the Test Team, Application

Developers and Business line stake holders to discuss about on going

defects.

. Manage requirements traceability matrix and track requirements status

throughout the project and assist team in preparation of Test Scope

and Strategy development.

. Facilitate and author meeting minutes from Business Requirement

Gathering meetings with SMEs and JADs, Weekly, monthly bug defect

updates through Software Quality Control Board meetings.

. Evaluate and assist Load Runner Test Scenarios, Virtual Users, VUser

Scripts and its transactions to generate appropriate load /stress

based on requirements.

. Conduct and assist System Integration Testing, UAT & Regression

testing sessions.

. Perform configuration and compatibility testing between software and

hardware versions.

. Perform and assist automated testing on the Applications Based on GUI

and Web (Client -Server) using Load Runner with the test team

contributing Plan for Load Test, creating vuser scripts, Defining

scenarios, running scenarios, analyzing the results.

. Collect and Evaluate Accurate Analysis summary, statistics summary,

transaction summary, HTTP response summary and standard graphs from

quality center.

. Evaluate and Maintain Documentation for Software Requirement

Specification, Test Case Specification.

. Interact with Developers to follow up on Defects/Issues followed by

the Defect Life Cycle.

. Suggest Infrastructure team to increase productivity and efficiency of

applications through regression testing using Load Runner scripts.

. Expertise in Quality Management, Budget Management, Risk Management,

Schedule Management, Release Management, Resource Management.

Environment: WebSphere, J2EE, Load Runner 9.0,QTP 9.2,10.0,Quality

Center 9.0,XML, SQL Database, Microsoft Office Suite, CPCS, HPTS, VCPP,

VRR, VIEX, IQA, Vector, TSO.

Verizon Business, Hilliard, OH Nov '08 -

Jun '09

Sr. Quality Analyst / Test Lead

Responsibilities:

* Lead - for a group of 4 testers to develop and manage test strategies

and test plan for Network performance testing.

* Proficient in Load Runner to perform Performance, Stress testing and

Load testing.

* Authored and Analyzed Test cases design document, Test plans, Test

Strategy based on the Functional Requirement Specifications to

implement thorough testing process.

* Developed the test plans for GUI, Functionality Testing, System

Testing and User Acceptance Testing in Automated environment.

* Developed the Load Test scripts using the Load Runner Virtual User

Generator (VuGen) which includes transactions, parameterize the

constant values and correlated the dynamic value.

* Scripted test suites in Quick Test Professional 9.2, including custom

functions in VB Script, for regression test and stored them in Quality

Center 9.2 for execution and maintenance purpose.

* Performed Defect Management procedure by creating and tracking the

defects using Quality Center 9.2

* Measured System Response Times, Identified Bottlenecks, and System

Throughput at various Loads.

* Interacted with Business experts and Senior Developers to identify the

Business Processes relevant for Load/Stress/Performance testing.

* Executed actuate based batch reports using UNIX commands and analyzed

the result of the report execution for its validity.

* Authored suggestions for performance tuning in the interim reports

till final report stage that summarize the performance testing results

during the lifecycle of the project.

Environment: J2EE, Oracle, Quick Test Professional 9.2, Load Runner,

Quality Centre 9.2, Windows XP, UNIX, MS Visio, Oracle.

Goldman Sachs, Manhattan, NY (Remote)

Jun '08 - Nov '08

Customer Account Management System

Sr.Test Analyst

Responsibilities:

. Involved in each stages of test documentation with Test Policy, Test

Strategy, Methodology, Test Planning, Test Case Specification, Test

Procedures, Test Scripting, Test Logs and Defect Reports.

. Established a change control process for managing changes as and when

they occur during the project life cycle.

. Developed test scripts and test cases using Web Load, Quality Center.

. Created Web Load Test Scenarios, Virtual Users, VUser Scripts and its

transactions to generate accurate load /stress based on requirements.

. Performed Performance Testing including Load, Stress, Storage, Data

Volumes and Scalability Testing.

. Performed Sanity tests and Regression tests. Generated an Effective

and Efficient scripts using Web Load.

. Tested Web Applications with Correlation and emulating virtual users.

. Provided Effort variance, Schedule variance, Defect Density, Defect

Removal indicators to the senior management to influence decisions.

Environment: Java, J2EE, Quick Test Pro, Web Load 8.0, Clear Quest, Web

Logic, VB Scripting, UNIX, MSSQL., HTML, XML, MS Visio, Access, Java

Script, and Windows NT.

Ohio Department of Taxation, Columbus, OH Mar'06

- Jun '08

Sr. Quality Analyst

Responsibilities:

. Involved in testing various Tax applications like I-File 1040, e-

Payments, e-Forms and Commercial Activity Tax.

. Designed Quality Control Plan (QCP) for Business Tax, Personal Income

Tax Survey applications projecting the test environment, test

strategies, resources, and risks involved throughout the testing

phase.

. Designed Test Plans/Test Cases based on Use Cases, High Level

Requirements, Design, Detail Design documents covering all positive

and negative testing scenarios.

. Used Load Runner on-line graphs monitor to analyze Load Runner test

results and reported Response times and identified Bottlenecks.

. Performed test data acquisition from production for UAT and testing

production defects.

. Used TOAD, SQL Plus for validating the transformed data.

. Used UNIX environment for execution of the scripts in batch process.

. Developed Shell scripts for various scheduling process (batch process,

serial), check-in, and check-out build components from EME to sandbox.

. Utilized Test Director for Defect management, created, prioritized,

and tracked defects. Generated Defect status reports and conducted

defect review meetings.

Environment: Quick Test Pro, Test Director, IBM AIX, J2EE, Oracle 9i, TOAD,

SQL Plus, SQL, PL/SQL, Business Objects, VSS.

WellsFargo Home Mortgage, Des Moines, IA

Apr '04 - Dec '05

Quality Analyst

Responsibilities:

. Involved with Project management team to prepare Full Life Cycle Test

plan and to formalize QA methodology as per the Business Requirements

and Software Requirements Specifications.

. Prepared Test Plan furnishing a detailed list of conditions under

which the system is tested, manifesting testing strategy, requirements

coverage, and test environment required for successful testing of the

application.

. Participated with technical and subject matter experts for early

detection of possible defects involved in software requirements

specifications (SRS).

. Developed test cases, test scripts, traceability matrix, and test

status reports for manual and automated tests.

. Verified the data integrity of application on different platforms

after secure transaction done using MQ Series.

. Utilized Test Director for defect tracking coordinated the defect

resolution process and generated management reports.

Environment: WinRunner, Test Director, LoadRunner, Oracle, Java, SQL,

PL/SQL, XML, MQ Series, Win2000, UNIX, Internet Explorer, Netscape

Navigator, MS office 2000.

WellsFargo Financial Services, Minneapolis, MN

Dec '03 - Apr '04

QA Analyst

Responsibilities:

. Analyzed the functional and business requirements to understand the

system behavior.

. Formulated Testing Methodology and Test Plan. Development and creation

of Quality Assurance Test scripts and Test cases

. Tested functionality of the website by inserting various features like

Standard checkpoints, image checkpoints, table checkpoints, text

checkpoints, database checkpoints and Accessibility checkpoints

. Logged the defects generated due to mismatches in test object and run-

time object properties into test director

. Prioritized the defects based on severity, created the favorite views

of the reports and communicated the same to QA lead and developers

through email

. Recorded, parameterized and enhanced VUser scripts to simulate the

critical business transactions

Environment: QuickTestPro, PVCS Tracker, LoadRunner, Oracle8.0, SQL, Java,

Web Logic, Internet Explorer, MS office 2000, Win2000.

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