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Customer Service High School

Location:
Moline, IL, 61265
Posted:
July 21, 2010

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Resume:

Timothy L Ryerson

**** - **** **

Moline, Illinois 61265

United States

Home: (309) - 517-3442

Work: (309) - 517-3442

WORK EXPERIENCE:

McLaughlin Body Company

**** ***** *****

Moline, IL 61265

309-***-****

May you contact--yes

Arc and Mig welder certificated

Lay's out, positions, secures parts and assemblies according to specifications. Using

straightedge, combination square, calipers, and ruler.

Tack-welds or welds components and assemblies, using electric, gas, arc, or other welding

equipment.

Cuts work pieces using powered saws, hand shears, or chipping knife.

Melts lead bar, wire, or scrap to add lead to joint or to extrude melted scrap into reusable form.

Installs or repairs equipment, such as lead pipes, valves, floors, and tank linings.

Inspects: grooves, angles, or gap allowances, using micrometer, caliper, and precision measuring

instruments. Removes rough spots from work piece, using portable grinder, hand file, or scraper.

Welds components: in a flat, vertical, or overhead position. Heats, forms, and dresses metal

parts, using hand tools, torch, or arc welding equipment. Ignites torch and adjusts valves,

amperage, or voltage to obtain desired flame or arc. Analyzes engineering drawings and

specifications to plan layout, assembly, and welding operations. Develops templates and other

work aids to hold and align parts. Determines required equipment and welding method, applying

knowledge of metallurgy, geometry, and welding techniques.

Hy Vee (11/01/2006 - 07/15/2009) - Assistant Manger

201 west 10 street Milan, Illinois, 61264 United States

Supervisor: Tony Collins - 309-***-****; Contact: Yes

Salary: $650.00 per week

Hours per week: 45

Duties: Maintains a positive attitude, creates an atmosphere of friendliness and fun

through flexibility and teamwork Generates a friendly atmosphere by encouraging

employees to greet and speak to customers; providing prompt, courteous, and efficient service to

customers and sets a good example. Smiles and greets customers in a friendly manner whether

the encounter takes place in the employees designated department or elsewhere in the store.

Makes an effort to learn customer's names and to address them by name whenever possible.

Securing products that are out of reach loading or unloading heavy items. Performs as a leader

and role model and maintains positive employee relations.

Plans, prepares, and adjusts work schedules and assigns employees to specific duties and

follows up to ensure duties are properly completed in a timely manner. Supervises and

coordinates activities of employees in all areas of the store in Department Managers absence or

performs the work necessary at all job levels.

BRIEF DESCRIPTION OF JOB DUTIES/WORKING RELATIONSHIPS/PRIMARY

RESPONSIBILITIES/

ASSISTANT MANAGER: Recruits and interviews job applicants to recommend or determine

employment.

Learns to formulate pricing philosophies or merchandise, following guidelines established

by the

Store Director. Ensures proper customer service throughout the store and addresses

specific customer issues. Evaluates employee performance to recommend personnel actions

in their respective area such as promotion, transfer, or dismissal. Trains and enforces

safety procedures to provide a safe and healthy work environment for employees and

customers. Works safely to prevent on-the-job injuries. Compiles, stores, retrieves, and

understands managerial data. Orders merchandise new product, to replenish merchandise on

hand, verifies delivery of merchandise, ensures quality, compares record with merchandise

ordered, and reports discrepancies. Trains workers in company policies, department procedures,

and job duties. Understands the basics of store accounting. Stays current with market trends

and information of new products, equipment. Verifieds loans and deposits to the main safe and

makes sure safe is balanced. Handling cash registers. Operated; Nissan, Toyota forklifts that

are powered by both propane and electric, and were capable of lifting loads up to 25,000 pounds.

Responsable for the daily operation of all departments answers phones and handles

customer complaints.

Lifelike Dental, Inc. Dental Lab (10/01/2001 - 05/01/2006) - Dental Lab Technician

Kennesaw, Georgia United States

Supervisor: John Rebo - 770-***-****; Contact: Yes

Salary: $1,000.00 per week

Hours per week: 40

Duties: Dental laboratory technicians fill prescriptions from dentists. They construct

and repair dentures (false teeth), bridges, crowns, and other artificial tooth replacement

devices (prosthetics) that dentists order for patients. They work from the dentist's

written instructions and from plastic or wax impressions of the patient's mouth.

Dental laboratory technicians work with plaster, wax, porcelain, and plastic, as

well as with gold and other metals. They use many different kinds of tools and equipment.

They use hand tools for carving and shaping. Then they use electric drills, presses,

lathes, and high-heat furnaces for completing each dental piece. Some dental laboratory

technicians specialize. They may work chiefly on crowns and bridges, or with porcelain.

Generally these specialists work in large laboratories. Workers in smaller laboratories

or in dentists' offices usually perform all laboratory work that is needed.

EDUCATION:

Black Hawk College

4703 16 street Moline, IL

Certification: Production MIG Welding with 120 hours

Teaching was done at the Rock Island Arsenal and Black Hawk College. Graduation on

December 9, 2009.

Attendance record 100% never missed a day.

Technical School

US Academy of Health and Science (01/19/1989 - 10/01/1989)

San Antonio, Texas

United States

Degree: Dental Lab Technician Major: Dental Lab Technician; Minor: Dental Assistant

Description: Dental laboratory technicians fill prescriptions from dentists.

Construct and repair dentures (false teeth), bridges, crowns, and other artificial

tooth replacement devices (prosthetics) that dentists order for patients. They work

from the dentist's written instructions and from plastic or wax impressions of the

patient's mouth. Dental laboratory technicians work with plaster, wax, porcelain,

and plastic, as well as with gold and other metals. I used many different kinds of

tools and equipment. They use hand tools for carving and shaping. Then they use electric

drills, presses, lathes, and high-heat furnaces for completing each dental piece.

Some dental laboratory technicians specialize. They may work chiefly on crowns and

bridges, or with porcelain. Generally these specialists work in large laboratories.

Workers in smaller laboratories or in dentists' offices usually perform all laboratory

work that is needed.

High School

Rock Island High School (07/20/1984 - 06/01/1988)

Rock Island, Illinois

2101-6th Ave. Rock Island, IL

309-***-****

United States

Degree: High School Diploma

ADDITIONAL INFORMATION:

Certification - Dental Lab and Dental Tech - 1989

Certification -Arc and MIG welding 2009

References--

Steven Ward, East moline, IL 309-***-****

Rock Island Arsenal welding known for 6 years

Derick Betz 563-***-****

McLaughlin Body Company known for almost 2 years

Mike Noack 309-***-****

John Deere told me about the job, have know for years



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