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Customer Service Sales

Location:
Wetumpka, AL, 36093
Posted:
July 30, 2010

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Resume:

BRETT S. GARRARD

**** ******* **** ( Wetumpka, Alabama 36093

334-***-**** home ? 334-***-**** cell

abl635@r.postjobfree.com

OBJECTIVE: To obtain the position of Purchaser that will allow me to

utilize my customer service skills, inventory experience and

ordering/purchasing experience to make a positive contribution

to your company and form a lasting relationship.

KEY SKILLS

. Experience in managerial processes (hiring, budgeting, planning,

payroll, presentations, goal setting, training, delegating, and

leading).

. Experience in supervision of others (strong leadership skills,

business acumen and have experience managing people, inventory, sales

and profits).

. Knowledge of basic computer programs ( AS400, POS, Word, Excel,

Inventory control systems, LRT, and Telxon).

. Electrical systems (installation, burglar alarms, fire alarms, CCTV,

access control).

. Excellent interpersonal skills (interfacing with clients and customer

service).

NTS, NFBAA, (certified alarm technician).

EDUCATION

Troy State University of Montgomery, 2004

Business Administration

Jefferson State Community College

Wetumpka High School, 1998

Courses of Study

. Elements of Management ( Business Statistics ( Microcomputing (

Psychology, Sociology, and Ethics ( Effective Communication (

Accounting I & II ( Money and Banking ( Speech

EXPERIENCE

( 5 Years Retail

( 7 Years in Supervision of others

( 7 Combined Years in Sales

( 9 Years in Customer Service

( 3 Years Retail Store Management

( 3 Years of Accountability for Multi-Million Dollar Stores

( 2 Years in Electronic Security Industry

MBM Montgomery, AL (Temporary Position) 05/10-07/10

Inventory Control Clerk. Ensure that the distribution center's physical

inventory was the same as the book inventory. Utilizing tools such as:

the AS400 computer system, daily audits, Tracked Inventory Variance

Reports, Key Point Indicators, and Cycle Counts we were able to achieve

superior customer service by having the correct amount of products for

distribution.

Independent Contractor, Montgomery, AL 02/09-05/10

Miscellaneous home repair/improvements.

Repair/maintenance/installation of security systems and cameras. Basic

construction: framing, drywall, plumbing, decking, painting (interior and

exterior), various flooring and trim.

Southeast Alarm Solutions, Wetumpka, AL 04/07-

02/09

Certified Alarm Technician. Install commercial fire and burglar alarms

according to blue print and national account requirements; coordinate

with general contractors and the local authorities (fire marshal) to

ensure systems are installed to specific electrical codes and standards;

troubleshoot problems to quickly resolve. Tested and received Level I

Alarm Technician Certification from the National Burglar and Fire Alarm

Association. Perform work independently and assume responsibility for

company vehicle.

Walgreen's, Montgomery, AL 12/05-04/07

Executive Store Manager. Oversee daily store operations; oversee

employees; ensure daily, weekly and monthly goals are met; comply with

all company policies and procedures; interviewing, selection and hiring;

payroll review; assist in pharmacy as needed; cash handling, safe count,

register counts; ordering and receiving from vendors; inventory

management; loss prevention and shrink control; ad ordering for upcoming

sales; ensure superior customer service is provided; company audits.

Rite Aid, Montgomery, AL 11/04-12/05

Store Manager. Store opening and closing; labor scheduling; payroll

review; setting goals and establishing priorities; loss prevention; store

financials; interviewing, selection and hiring; performance management;

employee relations. Responsible for: business day reports; the financial

sales system; category sales system; seasonal tracking system; weekly

sales and payroll worksheet; profit and loss statement; retail invoicing;

inventory management; direct store delivery from outside vendors;

distribution center merchandise; occupational safety (OSHA) requirements;

hazmat; workers compensation; monthly safety meetings; monthly safety

inspections; strategic placement and display of product; pharmacy

operations and standards to workflow and ensure patient confidentiality

standards are met.

Blue Ridge Mountain Water, Montgomery, AL 11/00-11/04

Route Supervisor. Oversee route salesmen to ensure they are

properly trained and achieving company goals. Respond to immediate

customer needs. Interface with clients making sure contracts and

standards are met and understood. Sales: to gain new customers for future

company growth.

Route Salesman. Distribution of product based on daily routes

and taking on service calls. Meet company sales goals while being

efficient, to reduce loss. Responsible for inventory, collections,

customer service, driving forklift, and maintenance of delivery truck.

Winn Dixie, Montgomery, AL 07/99-11/00

Dairy/Frozen Food Associate, Produce Associate. Order and distribute

stock; daily inventory of products; customer service; product

arrangement; maintenance of departments.

Professional References

Rite Aid: 334-***-****

Sherri Brooks, (store manager)

Walgreens: 334-***-****

Joanne Jones, (store manager)

Retail Operations Group Inc.: 205-***-****)

Preston Jones, (Director of Loss Prevention)

PERSONAL REFERENCES

Marvin Rayborn

334-***-****

Jennifer Gonsoulin

334-***-****

Pamela Webb

334-***-****



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