Quality Assurance Manager

James G. Liggett

********@***.**.***

*** *. ******** ****** ***: 937-***-****

Sidney, OH 45365 Cell: 937-***-****

PROFILE

Results-oriented operations and manufacturing executive with over 25 years

of management experience improving performance, propelling growth, and

decreasing costs in a diverse range of industrial manufacturing and

distribution organizations. Strong track record increasing profitability

and market share through exemplary strategic planning and hands-on

management. Broad-based expertise includes strategic planning,

manufacturing, fabrication and assembly, production scheduling and control,

inventory/materials management, warehousing, distribution, budgeting,

finance, human resources, and capital improvement. Dedicated to building

and motivating cross-functional teams that consistently exceed corporate

expectations.

EXPERIENCE

Operations/Manufacturing & Management Advisor

2006-present

Project based advisory services for businesses and organizations; small

independents and start ups as well as non-profits; for general business,

organizational structure, facilities and personnel.

. Analysis and recommendation for business structure - start-up.

. Development and formulation of specific personnel related matters.

. Liability analysis and installation of appropriate protection for

not-for-profit organization.

. Policy and procedure development for administrative functions (cash,

personnel, conflict of interest, record retention, procurement, internal

auditing, etc.).

. Analysis of several business ownership opportunities.

Jackson Tube Service, Inc., Piqua, OH 2004 - 2005

A private organization that manufactures welded carbon steel tubing for the

automotive, recreational, refrigeration, distribution, furniture, and

fixture markets

Vice President, Operations

Responsible for manufacturing, quality assurance, materials, purchasing,

engineering, facilities, strategic planning, and process improvement

. Implemented total productive maintenance, which reduced unscheduled

breaks by 50% and decreased unplanned emergency repairs by 30%

. Led a cross-functional team that improved delivery fulfillment to over

98%, eliminated late deliveries, improved equipment efficiency by 10-35%

and increased capacity

. Organized the initiative to covert QS 9000 and ISO 9000:1994 to ISO

9000:2000

. Created and instituted a corporate business plan and objectives for the

operations segment

Norcold, Inc., Sidney, OH 1997 - 2004

A $100 million manufacturing organization for the recreational vehicle,

marine, and truck industries

Senior Vice President & General Manager (2000 - 2004)

Vice President, Operations (1997 - 2000)

Responsible for (refrigerator) manufacturing, materials management,

purchasing, engineering, facilities, strategic planning, quality assurance,

human resources, administration, finance, and IT

. Generated 20% growth in annual revenues due to improved labor

efficiencies and lower material costs, increasing net income by 42% while

expanding facilities by 28%

. Implemented lean manufacturing at two locations, which decreased

inventory by 5%, work-in-progress by nearly 50%, and direct labor costs

by 5-8%

. Instituted total productive maintenance at two locations, which decreased

unscheduled breaks by over 30% and reduced unplanned emergency repairs by

10% at one location and 25% at another

. Created and executed a cost improvement system that reduced costs by 13%

on $45 million in purchases over 2.5 years

. Established ISO 9000:1994 in two divisions within 16 months, converted

two plants to ISO 9000: 2000 in under six months, and installed ISO 14001

. Developed an online system to track quality metrics and an engineering

standards document system for common product development designs and

techniques

. Led the technical product design and process technology transfer to the

European division for the launch of a new line

. Created a comprehensive performance management system for personnel,

which led to a 91% success rate on objectives

Arctek Corporation, Gettysburg, OH 1992 - 1997

A $15 million subsidiary of Alcoa Corporation that produces refrigeration

components for the recreation vehicle industry

Vice President & General Manager

Responsible for manufacturing, materials management, purchasing,

engineering, facilities, strategic planning, quality assurance, human

resources, finance, and information technology

. Increased annual revenue by over 25% while expanding off-shift

capabilities

. Expanded facilities twice by over 30% and more than doubled workforce

. Assessed alternative quality systems in the U.S. and Japan and

collaborated with Alcoa executives to establish international quality

benchmarks

. Transferred the Arctek and Norcold divisions of Alcoa from public to

private ownership and integrated technical and administrative functions,

generating significant savings without loss of any employees

. Obtained a $4.5 million research and development contract with the Gas

Research Institute to create a series of HVAC absorption heat pump

prototypes

. Transformed the factory from batch to single piece flow, which improved

customer response, efficiency, and defect metrics

. Instituted a total productive maintenance system to decrease downtime and

costs

Stolle Machinery, Sidney, OH 1986 - 1992

An $80 million subsidiary of The Stolle Corporation that designs and

manufactures high-speed end forming systems for the beer and beverage

packaging industry

Assistant General Manager

Responsible for manufacturing, engineering, purchasing, materials, quality,

human resources, sales support & service

. Instituted extensive engineering improvements to enhance design cycle

time and cost

. Transitioned organization from an operating division with minimal

administrative support to a fully integrated, stand-alone business unit

PREVIOUS EXPERIENCE

Corporate Manager, Environmental Affairs Stolle Corporation

Chief, Air Pollution, Ohio Environmental Protection Agency

EDUCATION

Master of Science, Chemical Engineering

Bachelor of Science, Chemical Engineering

Ohio University, Athens, OH

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