Daniel E. Mayorga
***** ************* ****., #***, *****, FL 33172
Phone: 305-***-****
Email: abl5vx@r.postjobfree.com
SUMMARY
. Experience includes account management, marketing and product specialist,
analytical reporting, communications, and liaison for multiple
departments
. Expert in Customer Relationship Management Tools (Pivotal & Siebel-
Oracle)
. High technical proficiency that includes Windows, Word, Excel,
PowerPoint, Crystal Reports, WebEx, Adobe Photoshop and knowledge of
web/online content
. Fluent in English and Spanish
PROFESSIONAL EXPERIENCE
AvMed Health Plans, Miami, FL 7/2006
- Present
Large Group Sales Coordinator - 4/2008 - Present
. Oversee contractual agreements and coordinate with sales
representatives while managing large group accounts (51+ employees)
that are sold in South Florida
. Ensure sold large groups are transitioned to multiple departments on a
monthly basis
. Responsible for managing over 90 request for proposals and quotes per
month
. Support in competitive, segment, and KPI reports for Director of Sales
. Provide multiple departments with census demographic reports of new
and renewal large groups
. Serve as a comprehensive liaison to insurance brokers and internal
departments
. Coordinate and organize communication/marketing materials, enrollment
kits and sold contracts for new large groups
. Facilitated plan products that best suited potential clients and
submitted formal proposals for sale
. Train new and current coordinators for large groups while serving as a
support contact for the CRM software
. Assist Sales Manager with small group (2-50 employees) reports in
quoting frequency per month
Marketing Systems Support Specialist - 7/2006 - 4/2008
. Administered the Pivotal CRM software used by multiple departments
within the company
. Acted as a liaison for multiple departments and addressed
technical/functional issues to CRM team
. Managed and approved contracts for all group sold through the Pivotal
CRM software
. Managed insurance broker database for the sales/marketing departments
. Conducted website-based criminal background checks on insurance
brokers
. Provided training to personnel for the Pivotal CRM software
. Supplied competitive and analytical reports to senior and executive
level management
Sony Electronics-Latin America, Miami, FL
8/2005 - 3/2006
Sales/Marketing Temporary Assistant
. Designed a $50,000 web-based strategic marketing plan for the Sony
battery brand
. Recruited interactive marketing agency to implement marketing plan
. Researched competitive analysis and strategic recommendations to Sales
Director and Sales Manager
. Supported Sales Director and Sales Manager with marketing and sales
kits to maximize sales domestically
. Managed client database, product list for potential clients and
supported logistics department with product orders
Carnival Cruise Lines, Miami, FL
7/2004 - 4/2005
Personal Vacation Planner
. Managed a database of over 8,000 clients in the U.S. and Canada with
the Siebel (Oracle) CRM software
. Responsible for marketing, knowledge and segmenting all 21 cruise line
ships and services provided
. Marketed database through email blasts for new sales and clients
. Sustained repeated business by clients and exceeded monthly quota
. Performed over 150 daily calls to personal database and new daily
leads
. Assisted clients in coordinating onshore activities for their cruise
vacations and follow-up
EDUCATION
Florida International University
Bachelor of Business Administration, December 2004
Major: Marketing
Grade Point Average: 3.1/4.0 (Dean's List)
ACTIVITIES
. VP of Communications for American Marketing Association, FIU Chapter
. Created advertising and promotion campaign for General Motors
(Internship at FIU)
. Designed promotional print ads and company logos for private small
companies
. Managed website content and analytics for small companies