Amanda Markham

***** ***** **** *********, ** ***88

815-***-****

abl5rp@r.postjobfree.com

Qualifications Summary

Highly motivated Human Resource Professional with experience in service and

manufacturing organizations. Notable achievements in employee relations,

employee engagement, and HR service delivery. Recognized as an adaptable

team player in all levels of the organization. Demonstrates excellent

communication, organizational and multi-tasking skills.

Experience

AMCORE Bank, N.A (now Harris, N.A.), Rockford, IL

2007 - Present

Human Resources Support Coordinator/Human Resource Professional

. Provide HR Generalist support to AMCORE employees in Illinois,

Wisconsin and Iowa.

. Provide HR Assistant support to 8 Employment and Employee Relations

Managers, as well as Chief Administrative Officer. Coordinated a

three person support staff.

. Screen, via telephone, candidates for retail and customer service

positions within Rockford area. Make recommendations to hiring

managers as to which candidates should be interviewed in person.

. Conduct background checks, including credit checks and references, on

all new hires.

. Maintain Applicant Tracking System by posting/closing all job

requisitions, running applicant data reports, and increasing

utilization of system and train HR personnel on use of system.

. Accountable for educating new employees on health care plan, as well

as working with third party administrator to establish new employee

participation and update existing employee records.

. Compile applicant data and work closely with consultant for annual

completion of 7 Functional Affirmative Action Plans, EEO-1 and VETS

100 reports.

. Revamped new hire orientation program to increase employee

participation and attendance.

. Implemented non-exempt performance review process to improve

completion rate by 20%.

. Documented procedures for all processes of HR Assistants, Receptionist

and Executive Assistant to the Chief Administrative Officer.

. Coordinated with Technical Services group to create a more efficient

new hire set-up process.

. Manage vendor relationships with Open Hire (Applicant Tracking

System), Lexis Nexis (background vendor) and TransUnion (credit

vendor). Negotiated contract with Lexis Nexis for an annual savings

of $12,000.

. Represent AMCORE Bank at quarterly Chicago Industrial Liaison Group

meetings.

. Participated in ACE High School mentor program, mentoring a high

school junior interested in the financial industry.

General Mills, Belvidere, IL 2006-2007

Human Resources Assistant

. Participated in resourcing and hiring activities of exempt & non-

exempt team members by interviewing candidates, administering

assessments and posting open positions to job boards and with local

newspapers.

. Facilitated Harassment and Integrity training for new and current

employees (700 employees). Updated Harassment program to reflect

recent changes in the law.

. Taught Basic Computer Skills (Microsoft Office) courses as requested.

. Developed and co-facilitated "Sprouting for Success" onboarding

continuation program to keep new employees engaged and informed in

their first 90 days on the job.

. Compiled Turnover Analysis report by analyzing three previous years'

data. Generated both plant-wide and department specific reports

detailing turnover percentages and reasoning.

. Created an Employee Relations Quick Reference Guide highlighting daily

employee relations tips and steps for managers to take in response to

union organization efforts. Guide became a General Mills wide

benchmark.

General Mills, Belvidere, IL 2006-2007

Human Resources Assistant (Cont'd)

. Completed Affirmative Action plan with accompanying Diversity survey.

. Expanded scope of annual Competitive Wage Review to include non-food

companies in the Rockford/Belvidere area, where the results warranted

a plant-wide wage increase for hourly employees.

. Involved with creation of a personalized Total Rewards report for all

700 plant employees. Total Rewards report became a benchmark for all

General Mills plants.

Illinois Environmental Protection Agency, Springfield, IL

2003 - 2005

Legal Assistant (Graduate Public Service Intern)

Division of Legal Counsel

. Drafted legal memorandums and case referrals to both internal legal

staff and the Office of the Attorney General.

. Involved with document review and management.

. Scheduled various meetings with internal staff and opposing counsel.

Office of Emergency Response

. Convene monthly Compliance Decision Group meetings, where the purpose

was to discuss current critical environmental occurrences and make

decisions on a course of action. Served as secretary to this group,

as well.

. Maintained Incident Database tracking all environmental occurrences in

the state of Illinois.

. Issued inquiry letters and violation notices to offending parties.

Education

University of Illinois at Springfield, Springfield, IL Bradley

University, Peoria, IL

M.A., Legal Studies B.S., Political Science &

Business Administration

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Amanda Markham 12184 Smith Road Winnebago, IL 61088

815-***-**** abl5rp@r.postjobfree.com

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