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PROFILE
Performance-driven and results-oriented administrative professional with
extensive experience in organizational support, project management,
personnel supervision, bookkeeping, and office management, exceptional
verbal and written communication skills, highly organized, and effective in
the management/coordinator of critical projects. Background includes work
flow efficiency /streamlined operations, account management, and
development of executive level internal/external correspondence.
EDUCATION
Master of Business Administration 2004-
2009
University of Phoenix
Phoenix, AZ
. Concentration: Health Services Management
. GPA: 3.38
. Relevant Coursework: Strategic Management, Legal and Ethics
Management, Project Management, Leadership,
and Operations Management
Bachelor of Arts in Psychology
1997-2002
Marymount Manhattan College New
York, NY
. Relevant Coursework: Human Resources Management, Personnel Psychology,
Abnormal Psychology, Developmental Psychology, Organizational
Behavior, Tests and Measurements, Recruitment and Selection Processes,
Dynamics of Interviewing, and Personality Psychology
EXPERIENCE
OFFICE OPERATIONS MANAGER/EXECUTIVE ASSISTANT 2007-
Present
ANTARCTICA CAPITAL, LLC. New
York, NY
. Manage administrative functions and office staff
. Develop manuals for all business office procedures, resulting in
standardized operations
. Plan and implement office systems, layout and equipment procurement
. Manage all human resources functions
. Secure new business insurance policies and conducted all renewals
. Manage all financial reports which include staff expenses, payroll,
vendor checks, and other functions
. Coordinate all annual budgeting, auditing and record processing for
all 15 accounts
. Manage day to day processing of accounts receivable and payable using
QuickBooks, producing reports as needed
. Prepare for company tax documentations
. Generate and submit invoices to clients and tracked payments
. Coordinate with IT staff to ensure weekly back-ups for e-mail and file
servers
. Mediate conflicts among employees and between staff and management,
utilizing diplomacy to solve issues
. Create weekly AR/AP reports to submit to the Managing Director
. Coordinate all aspects of the office move to another location
. Reconcile all company bank statements
. Manage vendor services including phone system, cellular service,
computers, office equipment and supplies
. Act as a liaison with building representatives for furniture
deliveries and other related maintenance problems
. Assist in recruitment, interviews hiring and conduct orientation for
new employees
. Manage all office subscription, and renewal processes
. Negotiate with revisions in ordering, billing and marketing procedures
to reflect the transition from mainly emergency orders to periodic
large-scale vendors
. Provide continuous high quality support to the Managing Director;
arranged complex international
. Prepare letters, interoffice memos, and other sensitive and
confidential correspondence
. Manage Director's portfolios and prepared regulatory company filings
as needed. Act as a liaison to accountants and legal counsel
. Organize shareholder meetings, including site selection, caterings and
preparation of appropriate materials
. Plan relocation by overseeing equipment/furniture/telecommunications
set-up without an interruption of services on both office phones and
electronic devices
. Manage all vendor relations regarding office equipment
. Oversee all procedures and policies regarding health insurance
enrollments
. Process all personal credit payments, invoices and subscriptions for
the Director
. Create and format all documents through presentations for clients
. Screen calls and committed directives to company shareholders and
board members
EXECUTIVE ASSISTANT TO MANAGING DIRECTOR (TEMP)
2006-2007
SECURITES INDUSTRY FINANCIAL MARKETS ASSOCIATION
New York, NY
. Prepared correspondence, documents, presentation materials and reports
. Conducted legal research on various matters, which includes hybrid
securities and corporate securities
. Managed and coordinate complex schedules including internal and
external meetings, conferences, professional engagements, and travel
for Director. Arranged appointments, rescheduled appointments, and
keeps Director appraised of up-to-date schedule at all times. Prepared
and reviewed travel expense forms.
. Coordinated with Director travel and conference services to arrange
and plan off-site meeting and special departmental events
. Managed the Corporate Credit Markets Division database of all its
members' information for meetings and conference calls
LEGAL ADMINISTRATIVE ASSISTANT
2005-2006
FRAGOMEN, DEL REY, BERNSEN, & LOEWY, LLP
New York, NY
. Recorded staff vacation calendar requests
. Managed the GE Client Contact Database Lists
. Set-up non-immigrant visa (NIV) and immigrant visa (IV) extension
initiations and permanent residency (PR) initiations received by e-
mail from HR Managers
. Prepared initial monthly billing, non-immigrant visa (NIV), immigrant
visa (IV), and immigrant extension Reports
ADMINISTRATIVE ASSISTANT TO DIRECTOR OF FINANCE
2002-2005
COLUMBIA UNIVERSITY MEDICAL CENTER
New York, NY
. Processed and managed human resources paperwork for recruiting, hiring, terminating, medical secretaries and ultrasonographers
. Managed and oversaw all accounts payable, invoices, billing payments
. Monitored and oversaw 15 hospital and academic accounts to identify
issues and problems
. Created, reviewed, and encumbered money to ensure funds for medical
equipment for leasing
. Canceled, maintained and renewed all purchase order contracts and
licenses for office equipment through financial reporting systems
. Provided staff developments on HIPPA and OSHA trainings for clerical
and medical employees
. Prepared and monitored monthly, quarterly and yearly financial
statements and variance reports through internal accounting systems
. Processed check requests, travel expenditures, interdepartmental
invoices and payroll for medical secretaries
. Managed and reconciled all petty cash accounts
. Managed budget and financial reporting for 15 divisional accounts
. Prepared monthly statements for rent tracking and other financial
expenses
. Wrote job descriptions for medical secretaries and other positions
. Tracked and processed vacation, sick time and payroll requests for
East 60th Street Corp employees
ASSISTANT TO MEDICAL & RESIDENCY DIRECTOR
1999-2002
WEILL MEDICAL COLLEGE OF CORNELL UNIVERSITY New
York, NY
M
. Managed all daily operations for the residency program and
clinical practice
. Prepared, transcribed, composed, typed, edited and distributed
agendas and minutes of numerous meetings.
. Oversaw medical insurance billing/collections/ monthly statements
and follow-up with insurance companies
. Supervised front desk reception and physical therapy desk
regarding appointments for spasticity procedures
. Transcribed and prepared office/medical correspondence
. Scheduled and obtained pre-certifications for MRIs and X-rays
. Managed all of residents, physicians and other administrative staff
lists
. Ensured that patient records are accurate and complete, and that
patient confidentiality is strictly maintained
. Developed efficient methods for patient scheduling
. Communicated and interacted with patients regarding and claims and
other sensitive information
. Ordered and maintained inventory for all general office and medical
supplies, practicing effective cost strategies
. Monitored physician contracts for compliance and help set goals for
production
. Arranged all faculty interviews for physician and residency
recruitment
. Wrote letters of recommendations for residents and medical students
. Wrote departmental policies and procedures for the residency
program per approval from Director
. Coordinated orientation and graduation parties for all medical
students and residents
. Liaised with the Office of Faculty Affairs, Medical Board Office
regarding appointments and licensures
. Oversaw the faculty appointment, promotion and termination process
for physicians, research, and clinical staff
. Coordinated with the Immigration Manager to clarify immigration
issues for incoming residents
. Managed the resident selection process through the ERAS database
. Monitored and arranging for BLS/SCLS for certifications and re-
certifications
. Supervised and counseled 15 to 25 residents to resolve licensing
issues and other related matters
. Conducted on-site investigations that assessed compliance with
regulatory guidelines and substantiated alleged or suspected instances
of noncompliance, planned and conducted special studies, reviews, and
evaluations related to investigative activities.
SENIOR ADMINISTRATIVE SECRETARY
1999-2000
WEILL MEDICAL COLLEGE OF CORNELL UNIVERSITY CLINICAL TRIALS UNIT
New York, NY
. Managed and processed all grants and contracts through the NIH and
AIRS database for the unit
. Assisted Program Director with implementation of new office systems
and coordination space issues
. Prepared budget reports and monitoring all billing invoices
. Reviewed, entered, and analyzed all data reports for the NIH
LIBRARY ADMINISTRATIVE ASSISTANT-ADULT LITERACY PROGRAM
1995-1999
MID-MANHATTAN LIBRARY
New York, NY
. Assisted Project Director with budgeting projections for the Literacy
Program
. Oriented and trained staff
. Managed all academic records, including keeping track of student
attendance
. Managed the literacy student database to track attendance, class
rosters and test grades
. Supervised training to 8 literacy sites on the ALIES Database Program
COMPUTER SKILLS:
Proficient in Microsoft Office (Word, Outlook, PowerPoint, Excel, Access
and Publisher) QuickBooks, Macintosh, WordPerfect, Blackboard, Internet
Explorer, E-mail Programs, and Adobe
References Available Upon Request