Manager Sales

CHIH-HER SUEN

**** ***** **** **** *********: 901-***-****

Cordova, TN 38018 e-mail: abl5oh@r.postjobfree.com

Global Product Development & Sourcing Manager with Strong Background in

Consumer Packaged Good and Industrial Products

A successful business manager with excellent track records in developing

new products and businesses through domestic and global sourcing. A U.S.

citizen born and grew up in Taiwan with experience working for US and

Chinese companies in both US and China.

CORE QUALIFICATIONS

. New business and product development

. Technology adoption life cycle management

. Global business and product management

. Pricing and revenue management

. Customer value management

. Brand & Industrial marketing

. FDA regulations

. Consumer packaged good

. Research and Product Development

. Team builder

EXPERIENCE PROFILE

SRB MANAGEMENT CONSULTANTS, MEMPHIS, TN

2008 to present

Principal/Owner-Global business development, pricing & revenue management,

and strategy marketing

MEDTRONIC, INC., MEMPHIS, TN

2009 to 5/2010

Technical Sourcing (contractor)- Strategic Sourcing group

. Integrated sourcing function into global new product development

(stage gate) process.

. Worked with product development team, in the early stage of the global

product development processes, to insure the FDA regulations regarding to

the supplier management will be followed.

. Worked with current suppliers to insure the Medtronic products will be

supplied to the market place to meet customers' demands.

. Reviewed current bone graft substation product landscape in both

technology and marketing view points and suggested path forward for this

product line.

UNIVRESAL CYCLE CORPORATION, China

. Consulting for a Chinese bicycle company on global business

development and brand marketing ongoing

ASIA PULP & PAPER, ANAHEIM, CA

2006 to 2008

Business Manager/Coated Papers - Managing the coated paper business for APP

USA with more than $250 million annual sales

. Responsible for expanding our market shares to 10% in two years,

responsibilities include: sales and marketing, supply chain, technical

service, and customer service.

. Work with a US law firm to successfully defended and won against an anti-

dumping and countervailing duty suit from a domestic paper company and

execute a successful transition strategy during the lawsuit without any

revenue loss.

INTERNATIONAL PAPER -COATED & SC PAPERS; Memphis, TN

2002 to 2005

Customer Value Manager- Revenue, pricing, business process and strategy

Management

Through effectively managing Pricing Value Chain and business process

redesign, improve division profitability by $10 million in first year.

. Applied customers and products stratification results to customize

specific offerings to different customers and generated extra $6 million

revenue for business.

. Developed corporate and sector strategy to transform organization from

manufacturing focused and cost centric to service focused and revenue

centric. Rewrite Sales Policy and Business Rules to support organization

culture change.

INTERNATIONAL PAPER - HOME AND OFFICE PAPERS; Memphis, TN

1998 to 2002

Brand Manager - Medical and commercial Imaging Business

Manage digital imaging business. Responsibilities include medical,

commercial and retail digital imaging businesses, with more than $20

million annual sales and $8 million profit margin. All products are sourced

from Japan and European countries.

. Telemarketing, direct mail, and e-commerce were used to acquire new

customers from the graphic arts, real estate, and SOHO market. Achieved a

quarter million dollar sale in first year with a 75% profit margin.

. Cooperated with multi-billion medical supplies companies to build

distribution system for our medical imaging product; worked with major

medical OEMs to carry our products in their product lines. The results of

those partnerships increased our sales by 10 folds.

. Persuaded a multi-billion commodity company to enter a high growth and

high margin medical imaging business with a million dollar market

development fund.

. Formed strategic alliances with ink jet printer and software developers

to provide printing solution for medical imaging market. Led a project

team to development a Web site to support this new business.

. Developed and managed a major retail brand, JetPrint Photo, for ink jet

photo media. Brand reached $3 million in sales in the first year, $9

million in the second year and $19 million in third year.

. Optimized the product mix of this new brand to maximize the acceptability

of this brand by retail partners resulting in doubling our shelf space in

first year.

. Successfully introduced new brand of high-end imaging paper to the

medical market by national press tour, print advertising, direct mail,

and trade show exhibitions.

. Executed both national and account specific promotions to improve sell

through rates on retail shelves improving our market shares from 1% to 3%

in first year.

Product Line Manager

1996 to

1998

Developed and managed ink jet office paper products for International

Paper. Products included uncoated, matte coated, glossy coated and

photographic ink jet papers with annual sales of $10 million.

. Developed company's first leisure printing retail brand, "Invent It."

Brand reached $7 million in sales in the second year with 40% profit

margin.

. Expanded sales of photo products to multiple brands with first year sales

reaching $2 million.

INTERNATIONAL PAPER - ANITEC IMAGING; Binghamton, NY

Anitec specializes in photographic products for the printing and graphic

arts industries.

Manager-New Business Development

1991 to 1996

. Led a project team to develop a new digital imaging prepress system

planned to generate an estimated $42 million in sales over the next five

years. Tasks included: marketing research, new product development,

identifying and negotiating with the hardware partner.

. Developed new markets for transparency media in fast growing color copier

market. Worked with corporate staff to integrate Anitec's products into

overall corporate product portfolio.

MEAD CORPORATION - MEAD IMAGING; Dayton, OH

Mead Imaging specializes in continuous tone color imaging products.

Manager-Receiver Product Development

1988 to 1991

. Led a project team of ten people charged with developing and

commercializing a new color copier media, which provided a superior

quality image. Project team included personnel from R&D, Marketing,

Customer Service and Production. Finished project under budget, ahead of

schedule.

. Negotiated favorable price with supplier of a critical raw material that

was 10% below budgeted cost.

. Trained entire staff in the fundamentals and intricacies of core

technology to manufacturing process - emulsion polymerization.

. Successfully managed process of modifying the hardware/media interactions

of a new color copier to produce optimum output.

INTERNATIONAL PAPER, CORPORATE RESEARCH CENTER; TUXEDO, NY

1984 to 1988

Research Associate

. Identified a major deficiency in a polymer laminated packaging material

being shipped to key accounts in Japan. Determined the cause of defect

and developed a solution to alleviate problem and eventually saved those

multi-million dollar accounts

. Applied advanced surface characterization methods (XPS, FTIR, SEM, AFM)

and contact angle measurement for polymer packaging films to understand

the mechanisms that caused the adhesion and printing failure. Based on

these learning, a new manufacturing process for corona treatment was

developed to improve our product performances. A net annual saving of $20

million was generated from this improvement.

. Developed a laboratory plasma vacuum process to significantly improve the

barrier property of regular polyethylene film and sourced the plasma

treatment process from outside laboratory.

. Developed test methods to study the barrier property of various polymer

films and multi-layer polymer laminated paper composite for liquid

packaging applications.

EDUCATION

State University of New York at Binghamton

Master of Business Administration

Polytechnic Institute of New York

Ph.D., Polymer Chemistry

Fu Jen Catholic University, Taiwan, R.O.C.

Bachelor of Science in Chemistry

Contact this candidate