Medical Manager

ANDREA ROY

* ***** ****, ***** *****, AR *****

479-***-**** 479-***-**** *********@***.***

SUMMARY

Organized self-starter with more than 15 years of experience in clerical

and administrative positions. Focused and motivated, taking pride in all

aspects of education and career. Ability to meet goals and perform tasks

outside of the position held in order to aid the organization as a whole.

High level of desire to continue with education and to be successful, in

work and personal life.

EDUCATIONAL BACKGROUND

DeVry University, Chicago, IL

Bachelor of Science in Computer Information Systems, 2012

University of Phoenix, Phoenix, AZ

Associate of Arts in Business 3.68 GPA, 2010

COMPUTER KNOWLEDGE

SAP, Microsoft Office Suite, Peachtree Accounting Software, QuickBooks,

Basic Pilot (Homeland Security verification of citizenship program)

PROFESSIONAL EXPERIENCE

DeVry University

02/2010 to Present

Bachelor of Science Degree in Computer Information Systems, 2012

University of Phoenix

02/2007 to 01/2010

Associate Degree in Business, Completed in January, 2010

Tyson Foods, Inc.

08/2002 to 11/2006

Springdale, AR 72764

Processed workers' compensation insurance claims. Constant communication

with adjusters and many vendors via email, telephone, and fax. Human

resources and benefits counselor to Over the Road Drivers which included

maintaining personnel files, benefits files, and I-9 files, hiring and

terminating employees in the computer system, entering all training

classes, educational meetings, and grievances into the system, and running

reports for management. Performed orientation classes for new drivers.

Managed employee insurance, including enrollment, appeals, and assistance

with medical claims that had been processed incorrectly. Maintained

disability logs. Volunteered for, and coordinated volunteers, at our

location for Meals on Wheels.

Parenti-Morris Eye Care

04/2002 to 08/2002

Rogers, AR 72756

Preparation and special testing of patients prior to doctor's evaluation.

Included visual field screenings, refractions, ocular pressure checks,

blood pressure monitoring, and acuities, handling patient data entries,

maintaining inventory, ordering clinical supplies, assisting in optical

with sales and eyeglass repairs, administrative duties, triage, and

telephone assistance.

Andrea Roy

Victor Midland, Inc.

10/2000 to 04/2002

Springdale, AR 72765

Warehouse position involving collecting parts for customer orders and

overseeing packing procedures to assure that everything the customer

ordered will be received. Required strong organizational skills and extreme

patience. Worked one on one with warehouse manager regarding safety,

organizational, and comfort issues during the company's move to a new

location.

A C Service Company

06/2000 to 08/2000

Springdale, AR 72764

Took customer work-orders over the telephone, dealing with customers in a

personable yet professional manner, data entry, Accounts Payable, Accounts

Receivable, filing, handling multiple bank accounts for two businesses in

same building, processing rent payments and bank deposits.

Wal-Mart Claims Administration

10/1996 to 08/1997

Rogers, AR 72756

Processing of associates' medical insurance claims as they are received,

including documentation of files through concise diary notes, ICD-9 coding

and CPT coding, reading and understanding medical terminology, and other

various office duties. Worked closely with other processors on specific

medical cases, making decisions based on investigation notes concerning

patients' history, pre-existing conditions, and any other relevant

information available from other sources.

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