Summary of Qualifications
< Extensive background in HR generalist affairs, including experience in
employee recruitment and retention, staff development, conflict
resolution, benefits and compensation, HR records management, HR policies
development and legal compliance.
< Demonstrated success in developing teambuilding programs, performance
coaching and effective discipline methods.
HR Department Startup Staff Recruitment & Retention Orientation &
Employment Law Employee Relations On-Boarding
FMLA/ADA/EEO/WC Payroll Processing Training & Development
Unemployment Benefits Administration Performance Management
HRIS Technologies HR Program/Project Management Organizational
Development
HR Policies & Procedures
Professional Experiences
Trademark Staffing Solutions LLC
8/2007 - Current
Hospitality Sales Manager
> Responsible for all recruiting initiatives strategies, budgeting and
forecasting
> Managed full cycle recruitment desk including advertising, pre-
screening, interviewing, and selection process
> Manages all areas of recruitment process including sales of services
to prospective clients to placing hospitality staff
> Works with executive management to ensure timely understanding of
current and future workforce needs, and implements improvements to
staffing processes, including sourcing and selection ensure optimal
performance
> Continuous awareness of market trends, best practices and networks;
develops and manages marketing and advertising campaigns to both
clients and employees.
> Manages all third party vendors associated with staffing operations
including job postings, back ground checks, and contingent workforce.
>
FOLIOfn Inc.
10/2006 -8/2007
Human Resources Manager (Contract Position)
> Managed full cycle recruiting process for all positions including
positions within Proxy Governance
> Administered all employee benefit packages including 401K plan, stock
options, performance related grants, and insurance plans (medical,
dental, vision)
> Implemented new annual performance review and goal setting process
> Implemented progressive discipline procedures, affirmative action
policy to include applicant tracking, orientation and probationary
review processes
> Directed transition process of insurance broker's including initial
comparative shop
> Eliminated 2007 insurance increase with UHC, VSP, Delta resulting in
no increase for the 2007 plan year on either employee or employer side
>
Precision MD - Healthcare Staffing Solutions
10/2005 - 10/2006
Human Resources Manager/Senior Recruiter
> Successfully operated one-person Human Resources department, directing
all human resources functions
> Ensured appropriate training was conducted for each team member in a
timely and effective manner
> Responsible for all aspects of recruiting; both internally and
externally working with various hospitals and groups to ensure they
were properly staffed and that current team was meeting their
expectations
> Represented candidates to various clients, working within Pain
Management and Anesthesiology to determine employment fits
> Successfully recruited 21 Anesthesiologists and 12 CRNA's for groups
and hospitals nationwide
>
Hilton Arlington, Interstate Hotels and Resorts
6/2004 - 10/2005
Human Resources Manager
> Successfully operated one-person Human Resources department,
directing all human resource functions for full service 209-room
property employing 150 full time, part time and on call team
members
> Facilitated training programs including policies and procedures,
sexual harassment, CIP (Continuous Improvement Process), CRM
(Customers Really Matters), Hilton Pride, First Choice, ECHO, and
orientation meeting both Hilton and IHR requirements
> Provided knowledge based guidance in all disciplinary procedures
resulting in fact based decisions that were in the best interest of
the team member, department, and hotel
> Managed all leaves of absence including FMLA, STD, and workers
compensation
> Led Interstate's Northern Virginia Hilton clusters for corporate
training to ensure compliance
> Spearheaded recognition programs such as Catch Me At My Best and
Brockway Bucks
> Enhanced employee of the month program customizing it to ECHO'er of
the Month
> Directed recruiting efforts including budgeting, forecasting, and
uncovering new resources ultimately increasing overall applicant
pool
Hilton Arlington, Interstate Hotels and Resorts
6/2004 - 10/2005
Human Resources Manager
> Successfully operated one-person Human Resources department,
directing all human resource functions for full service 209-room
property employing 150 full time, part time and on call team
members
> Facilitated training programs including policies and procedures,
sexual harassment, CIP
(Continuous Improvement Process), CRM (Customers Really Matters),
Hilton Pride, First Choice, ECHO, and orientation meeting
both Hilton and IHR requirements
> Provided knowledge based guidance in all disciplinary procedures
resulting in fact based decisions that were in the best interest of
the team member, department, and hotel
> Ensured that all areas of the hotel were in compliance with
federal, state and local employment laws
> Led Interstate's Northern Virginia Hilton clusters for corporate
training to ensure compliance
> Enhanced employee of the month program customizing it to ECHO'er of
the Month
> Full cycle recruiting including budgeting, forecasting, and
uncovering new resources ultimately increasing overall applicant
pool
Sheraton Reston, Interstate Hotels and Resorts
2/2001 - 4/2002
Hospitality Partners
4/2002 - 4/2004
Human Resources Manager
> Worked with Holiday Inn and Courtyard by Marriott branded
properties
> Directed all aspects of recruiting, behavioral interviewing, Gallop
screening, reference checking and drug testing
> Facilitated performance and probationary reviews for line and
management employees
> Maintained HRIS employee database on a daily basis
> Managed all FMLA, OSHA, STD, LTD, medical coverage and 401K
activity
> Directly responsible for all areas of EOE and compliance of
Affirmative Action
> Maintained payroll database and reports hotel wide
> Implemented several departmental incentive programs to boost
employee morale
> Responsible for all employee relations events
> Ensured the accuracy of all progressive discipline actions and
employee counseling sessions
> Coordinated all fundraising for Children's Hospital including
marathon walk hotel wide
> Ensured that all documentation and reporting complied with industry
and Government regulations
> Conducted and implemented new hire Orientation as well as all
Marriott Training Modules hotel wide (C.A.R.E.,F.I.S.H,
Building Loyalty, Making Life on the Road Better, Friends Know)
>
Business Skills & Abilities
> Deltek Vision
> 120 WPM
> SPARQ HRIS
> BASS Payroll System
> KRONOS Payroll System
> Pay Clock E-Z
> Delphi
> HTML coding
> Microsoft Office:
Word; Outlook; Excel; Access; PowerPoint; Publisher; Project
> ADP Pay Expert
> ADP Peoplesoft
> Time Saver NG
> Salesforce Professional CRM
> Adobe Contribute CS4
> Adobe In Design
Education
Liberty University
2005 - 2008
B.A. in Business Administration
References Available Upon Request
Professional Experience Continued
Carmen M. Brothers
4639 SEMINARY ROAD, APT 103 ( ALEXANDRIA, VIRGINIA 22304 ( (571) 296-
7461 ( abl5db@r.postjobfree.com