San Francisco System

Aaron Carlisle

Experience

Jan ****-July **** Washington Mutual/JPMorgan

Chase Seattle, WA

Payroll Team Lead

Supervised daily operations of four payroll teams including

Off-Cycle Check Processors, Garnishments, Payroll Compliance and

Time Reporting Team.

Ensured each team met deadlines for semi-monthly and bi-weekly

payrolls for over 50 thousand multi-state employees. Ensured

departments met service level agreements for tickets assigned from

our HR Call Center.

Improved process for distribution of child support payments.

Gathered requirements to establish Electronic File Transfer (direct

ACH from payroll) for each state receiving paper checks through

Accounts Payable. Established contacts with each State Disbursement

Unit to initiate, test and maintain EFT. Facilitated changes needed

by technical team to allow for QA testing to ensure new garnishments

were keyed correctly. Documented new processes and trained end users

on new procedures.

Produced monthly reports for senior management on department

metrics, goals and productivity. Provided ad hoc reports as

requested.

Processed garnishments for WA State including system set up,

required answer forms, payment and GL reconciliation.

Jun 2005-Dec 2006

Payroll Business Analyst

Acted as department analyst for Time & Labor System, Garnishment

Team, Off-Cycle Check Processors and Sarbanes/Oxley (SOX) audits.

Captured business requirements for all proposed changes to Time &

Labor system. Collaborated with stakeholders, product managers and

QA team to define functional specifications and product features.

Projects included: Allowing part time San Francisco employees to

accrue and use sick leave, changing rounded time entries to exact

time entries, creating disaster time reporting codes to track

employees affected by hurricanes and other natural disasters.

Partnered with QA team to provide User Acceptance Testing for system

upgrades and changes.

Worked closely with HR Call Center to monitor spikes in calls to

identify possible defects in time reporting system. Escalated issues

to technical teams as needed and provided status updates to

stakeholders on resolution.

Documented business requirements for new reporting tools to allow

Division Executives to monitor time reporting compliance in their

division.

Automated off-cycle check process. Met with end users, gathered

requirements and functional specifications then implemented

department Access Database. Created queries, forms, reports and

macro's, and provided daily support to more than 60 users.

Performed department SOX compliance audits and made recommendations

for process improvements based on audit findings.

Collected legal requirements from all 50 states for handling special

lump sum and bonus checks for employees with garnishments in

arrears. Calculated estimated amounts if fees were collected from

employees for processing garnishments.

April 2001 - May 2005

Talent Acquisition Specialist/HR Service Center Specialist Sr

Provided PeopleSoft and Taleo (hiring management system) support for

recruiting organization including training and technical support.

Acted as liaison between recruiters, HRIS analysts and Taleo team.

Managed interface between Taleo and PeopleSoft during implementation

project. Provided UAT, supported initial roll out to recruiters, and

managed error tables.

Gathered end user feedback for recommendations for future upgrades

to Taleo/PeopleSoft interface. Created and maintained department

Access Database. Designed queries, reports and forms for data entry

and reporting needs.

Provided monthly OFCCP compliance reporting for recruiting

organization.

Set up new hires, transfers and rehires in payroll system. Made pay

adjustments as needed. Provided recruiters and recruiting assistants

new hire information and resolved problems related to missing new

hire information or data integrity issues.

Keyed W-4's and resolved tickets created by call center for new hire

and W-4 issues.

March 2000-January 2001 Fort Point Partners

San Francisco, CA

HR Coordinator

Participated in PeopleSoft HRMS implementation. Created custom

reports and queries. Provided headcount, EEO, attrition, and ad hoc

reports. Provided payroll reports from time reporting tools for

payroll processing.

Directed New-Hire Orientation for San Francisco, New York, and

Chicago locations. Created presentations and maintained content.

Coordinated set up for all new hires (PCs, seating, staffing,

phones, buddy program, etc.) Presented New Hire Orientation in San

Francisco, including introducing new-employees at company weekly

meetings (250 plus attendees).

Benefits Representative for Medical, Dental, 401K, Long Term

Disability and Vision. Resolved issues relating to enrollment

errors, administered open enrollment, coordinated ongoing employee

education presentations and developed new benefits strategies.

April 1998-February 2000 Andersen Consulting (now

Accenture) San Francisco, CA

HR Operations

Administered employee exits for the Western U.S. including checkout

procedures and final pay compliance.

Maintained the "HR Help-Desk," a resource for employee questions

concerning health care, 401K, profit sharing, policy questions, and

referral information.

Managed HR file room.

Education/Certification

Certified with the American Payroll Association (FPC)

San Francisco State University San Francisco, CA

B.A., English/Creative Writing

Graduated Cum Laude

Software/Programing Languages

PeopleSoft, Taleo, PowerPoint, Word, Excel, Access, Outlook,

Windows Operating Systems, Lotus Notes.

e-mail *************@*****.***

Phone 206-***-****

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