Steven Sheffield

*** ****** ****

Alpine, UT ****4

Mobile: 801-***-****

abl50x@r.postjobfree.com

Summary of Accomplishments

• Currently in the process of passing the CPA test in the state of Utah

• Currently performing part time tax return preparation including LLCs, LLPs, & individuals

• Masters in Business Administration (MBA)

• Skilled in driving the creation of hosted and data-driven systems, including sophisticated

web payment processing systems.

• Enjoy building relationships with clients and creating strategic partnerships

• Understanding of database architecture, network infrastructure, and development

environments

Experience

Financial Systems Program Manager, EMC Corp, Pleasant Grove, Utah, 2009 -

2010

EMC is a Fortune 200 company. I work in the Pleasant Grove office that offers online backup

services. My role has been to bring online the systems that enable Europeans to pay natively

with European credit cards and in European currencies including euros and British pounds. This

has required proficiency in the European Value Added Tax (VAT) and a knowledge of payment

gateways, payment processors, and merchant account reconciliation.

Senior Financial Systems Analyst, Active Network, Draper, Utah, 2006 - 2009

The Active Network is a privately held corporation that provides online payment processing and

event management technology to 24 vertical markets. In our Utah office, we provided hosted

systems to manage all elements of very large conventions and conferences. My role was to

manage a team of business analysts and project managers to implement all needed technology

modules for registration processing, online credit card processing, and data reporting.

Opened European Office for Active Network (WingateWeb), Bracknell, England,

2007

My task from May 2007 to November 2007 was to open a European office for WingateWeb

(before our acquisition by the Active Network). I was responsible for locating the office, opening

European operations, hiring our first employees, opening a support center, executing our first

European engagements, and identifying potential European data centers for hosting our systems

in Europe. We learned much about processing payments in Euros and Pounds Sterling as well as

Value Added Tax (VAT), and the European marketplace. The office has been a big success. It has

now outgrown our Bracknell office space and has moved a few miles to Reading.

Financial Systems Analyst, (Active Network) WingateWeb, Lindon, Utah, 2005-

2006

I directed the configuration, customization, and deployment of large systems to maximize the

return on investment for our clients. In this role, we would learn the clients’ business

requirements and create the best solution blend of systems and process. Our goal was always to

provide the most efficient, flexible, and powerful system for the customer. I looked for

opportunities to use the latest technologies to enable new possibilities for clients. I also sought

to provide industry best practices to clients. As the project lead, I managed the efforts of

database developers, Java developers, user interface developers, and testers. Clients I worked

with in this role included BEA Systems, RSA Security, Symantec, EMC, Advent Software, BMC

Software and Hyperion.

Business Analyst, Active Network (WingateWeb) Jacksonville, Florida, 2004-2005

My work in this role was to build out CRM and financial processing database components for

large conferences. Two conferences I worked on exceeded 15,000 attendees. We launched Java

applications that run against a single Oracle database. This role required a deep understanding

of CRM strategy, financial systems, and database design. Clients I worked with in this role

included HP, Cisco Systems, Intel, Texas Instruments and others.

Technical Marketing, Novell Inc., Provo, Utah, 2000-2004

Working in Technical Marketing, I managed the technical content that was presented at Novell’s

technical conferences in the United States, Europe, Asia, South America, and Africa. This work

required me to interface with Novell Product Management, Marketing, Engineering, Consulting,

Technical Services, Sales, and Systems Engineering. A technical understanding of Novell’s products

as well as the information technology industry in general was essential.

Systems Engineer, Novell, Provo, Utah, 1996-2000

In this position, I mentored technical support engineers regarding the resolution of critical

Novell technical support issues for key customers. I focused on Novell’s wide area networking

and routing technologies. I enjoyed working in Novell Technical Services and learned as much

about working with people as I did about computer networking and information systems. I was

responsible for presenting customer issues to the engineering and product management

organizations. In this role, I presented firewall and VPN sessions at BrainShare and staffed

Novell exhibits at several trade shows and industry events.

Technical Sales, Novell, Provo, Utah, 1995-1996

In this role, I proposed detailed pre-sales technical configurations for Novell customers. It was

my job to determine the most efficient and effective way to accomplish a technical solution.

Solutions commonly included WAN integration, mainframe connectivity solutions, e-mail and

scheduling, remote access, routing, internet access, and network management.

Technical Writer & Trainer, Intel, American Fork, UT, 1993-1995

In this position, I developed a 100-page training course for Intel’s suite of network management

products. I co-presented the 3-day training course to Intel resellers in several cities across North

America. This required me to work together with the product teams that created the products.

These teams were located in various parts of North America and the Middle East. At Intel, I also

wrote white papers, product documentation, and online help. I gained experience in positioning

technical products in the marketplace and developed skill in communicating effectively on a

technical level.

Education

B.S., Economics, Brigham Young University, 1993

M.B.A, Colorado State University, 2006

Foreign Languages

Afrikaans

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