Specialist Manager

Michelle L. Hout

Objective To obtain a position in a formidable company, with an

opportunity to grow for career minded individual.

Skills Accounts Receivable including, Credit Analysis, Project

Management, SOX Compliant, B to B & Consumer Collections,

Cash Applications, Reconciliations, Ageing, Invoicing,

Billing, Bankruptcy, Liens, Payroll, Accounts Payable,

PO's, 10-Key by touch, Business Correspondence, Computer

Literacy, Leadership, Discipline, Dependability,

Analytical, Detail Oriented.

Software Oracle 11i, Oracle 10.7/ERP, Microsoft Project, WAWF

Application (Wide Area Work Flow), Peoplesoft, AS400, MAS90,

s UNIX/JAVA Platforms, Thunderbird-email, FireFox Web

Browser, Sorvive, Brio, Intuit-MasterBuilder, Nexus,

Amas2000, Accurint, PreCash, MoneyGram, Citrix, Ensemble,

Remitco, Princeton Ecomm, CheckFree, Eagle Brower, SIS,

Stars & Cayen, Omni (third party billing systems), SMS

Host (Springer Miller), FMS, Kroll Credit Bureaus,

Paymentech, I-Vault, Spro, MS Office

Education Red Rocks CC 1999-2003

Regis University 2003-Present

Associates of Arts

B/S in H/R Management/Seeking MBA

Experience

03/2008-Current NICET Test Site

Supervisor Lakewood, CO

Supervisor (one Saturday per month)

Instruct, coordinate and administer exams for on average

50-60 Engineering and CDOT students

Supervise/Train one to two test proctors depending on the

number of students

Hire appropriate staff; Establish test dates; process

improvements

Contractor 05/2008-05/2009 Sun MicroSystems

Broomfield, CO

Accounting Assistant/A-R Specialist; GITC Finance

Group/Global Invoicing Team

Global accrual research/analysis/invoice validation

project; Cosmetic invoice auditing, D4/BVAL4

Testing-Oracle conversion; IBIS D1B Research for sales;

coordinate w/IT during accrual validations; CM-Invoicing

Credit processing; $1 to $Millions; Multiple/high level

credits

Lead/Coordinate projects to multiple contractors; provide

training

2007-2008 Knowledge Learning

Corp Denver, CO

Billing Specialist

Multi-state billing for Title I Tutoring; $23mil for the

07-08 school year.

B to B collections; multi-state school districts; Oracle

11i conversion

Contract verifications for proper billing; credit &

re-bills using Excel/Oracle

Heavy field agent and customer contact regarding research

and disputes

Contractor 2004-2007 Contractor Consultant

(Temp) Denver, CO

Full cycle Accounts Receivable; inc Credit Analysis using

D&B reports

Bankruptcy; garnishment procedures, A/P, Payroll

Billing-Invoicing; WAWF, hourly, monthly, job costing;

B/B Collections

Analysis; research specialist/funds transfer specialist

Organizations: Sprint, PG USA, Charles Schwab-system

conversion, Corporate Express-

(WAWF), Guarantee Bank, Guiry's, Imagistics,

Reconstruction Experts

Employers: K-Force; Collaborative Tech; Account Temps;

Aegis; Mentor 4

2003-2004 CitiGroup: Auto Division

Englewood, CO

Account Manager/Collection Specialist

Accountable for $2.5Mil +/- average per month

Loan re-writes, conflict negotiation, collection of loans

30-charge-off

Repossession of company assets & worked to obtain sale of

asset, bankruptcy

1999-2003 Red Rocks Community College

Lakewood, CO

Administrative Office Assistant; Construction Technology

Familiar with OSHA compliance, IPC, Electrical & HVAC

processes

Worked with multiple instructors addressing their needs

re: students, final exams and evaluations; confidential

student and instructor records management

Semester mailings of advertisements, heavy phones, assist

students w/registration and construction programs.

Created databases for Const. programs, matched M/C

receipts to stmnts for A/P

1993-1997 Ugly Duckling Credit Corp/Used Cars

Tucson, AZ

Lead Collector/Repossession Specialist

Re-write car loans as part of the collections process to

assist the customer in keeping their vehicle

Approval authority to repossess past due vehicles; skip

tracing

Team training and team building exercises; new hire

training

1990-1992 Discover Card Services

Scottsdale, AZ

Collections Specialist

Collections of past due Discover cards 30-60 days

delinquent

Promoted: collections of cards 60-90 days delinquent

Promoted: collections of cards 90-120 days delinquent

720-***-**** (Cell)

abl4ut@r.postjobfree.com

1060 Saulsbury St.

Lakewood, CO 80214

Contact this candidate