Gloria A. Charlier RN, BSN

**** *********** ***** • Maineville, OH 45039

Home 513-***-****

abl4sp@r.postjobfree.com

SUMMARY

Experienced Health Care Director specializing in mental health & mental retardation, long term & residential care, criminally

mentally ill in prison and community settings as well as physical rehabilitation. Recognized for building alliances with all

disciplines in adhering to standards of care and compliance with state and federal regulations. Proven skills in problem

solving, recruiting, hiring and developing staff to increase productivity and efficiency while building high-performance teams

who work well together. Certified Legal Nurse Consultant.

PROFESSIONAL EXPERIENCE

Summit Behavioral Health Care, Cincinnati, OH 2004 – May 2010

Provides recovery-based inpatient services to civil and forensic mentally ill adults.

Clinical Nurse Manager (2005 – Present)

Responsible for all aspects of 24/7 care in a 30-bed women’s forensic unit.

Manage a staff of 20 for psychology, social work, occupational therapy, psychiatry and nursing services.

Turned around disorganized unit with temporary staff and difficult patient population into safe well-organized unit with

permanent and stable staff who provide high quality care and maintain high standards.

Manager & Acting Director (2004 – 2005)

Responsible for the Community Support Network of the State of Ohio for outpatient mental health services for a population

who have been determined “not guilty by reason of insanity” and “incompetent to stand trial.”

• Managed 15 case managers, psychological services and nursing staff.

• Tracked quality assurance and quality indicators to comply with and maintain high standards of care.

• Instituted changes, gave direction to staff and followed up closely to see that directives were carried out. Enlisted

assistance of executive leadership higher up in the system when necessary.

• Interfaced with various community agencies, including Medicaid and Medicare agencies funded by the Hamilton County

Mental Health Board to maintain standards of care for this patient population.

• Interfaced with court system due to legal status of patients under our care, attended court hearings, and assisted in report

writing to present to judges.

• Made recommendations and changes to service delivery system upgrading credentials of staff delivering care.

• Ensured center complied with Joint Commission on Accreditation of Healthcare Organization (JCAHO) standards

through record review, follow up, and tracking of data with actions needed.

Department of Corrections and Rehabilitation, Lebanon, OH 1996 - 2004

Department of Mental Health, State of Ohio, prison system.

Nurse Manager

Responsible for mental health services for four prisons in a 60-mile area.

• Managed multi-disciplinary staff of approximately 32 including 24-hour nursing care, social workers, psychologists,

psychiatrists, activity therapists, and correctional officers.

• Ensured compliance with standards set in State Consent Decree (Dunn vs. Voinovich) and American Correctional

Association (ACA) prison standards. Tracked data on medications, labs, follow up care, referrals to other medical

specialists, lead treatment team process, worked with executive leadership in Columbus to develop policies, procedures

and reporting practices.

Mariner Rehabilitation Services, Nashville, TN 1995 - 1996

Sub acute/long-term care facility.

Director of Rehabilitation

Supervised and directed a large professional staff including Physical, Occupational, & Speech Therapists.

• Developed and tracked Quality Assurance to insure standards of care for physical rehabilitation were met, as well as

standards related to funding sources such as Medicaid, Medicare, and private insurance companies.

• Became familiar with Medicare/Medicaid and managed care environments to ensure compliance.

Gloria A. Charlier

Page two

Southwest Ohio Developmental Center, Batavia, OH 1991 - 1995

Ohio Department of Mental Retardation and Developmental Disabilities Facility.

Director of Nursing

Responsible for implementation of new procedures to meet Federal and State Intermediate Care Facility/ Mental Retardation

(ICF/MR) regulations resulting in improved compliance at the Center. Also responsible for OSHA compliance and certain

aspects of worker’s compensation.

• Directed professional staff of approximately 30 nurses, dentist, psychiatrist, and medical physicians.

• Coordinated overall delivery of care by building successful teams.

• Developed and implemented a blood borne pathogenic program and protocol which met guidelines of OSHA and the

Center for Disease Control.

• Developed and presented staff in-service trainings and presented to outside groups on infection control issues including

blood-borne pathogen precautions and issues with hepatitis B including immunization programs.

PREVIOUS WORK EXPERIENCE

Rehabilitation Nurse Consultant, Orion Insurance, Pittsburg, PA

Responsible for case management of worker’s compensation cases.

Health Services Supervisor, Allegheny Valley School, Coraopolis, PA

Set up new group homes for mentally retarded adults, coordinating health care services in local communities and provided

case management; supervised nursing staff, direct care staff and house managers.

Utilization Review Nurse, Health Plan of Nevada, Reno, NV

Clinical Nursing Instructor, Jameson Memorial Hospital and Butler Community College, New Castle, PA

EDUCATION

Slippery Rock University, Slippery Rock, PA

Bachelor of Science in Nursing, Graduated Magna cum Laude; QPA 3.73/4.0

Coursework completed toward Master’s Degree (including Organizational Theory,

Financial Analysis & Budgeting, and Health Issues & Policies)

CERTIFICATIONS/SPECIALIZED TRAINING

Certified Legal Nurse Consultant, Vickie Milazzo Institute,

Division of Medical-Legal Consulting Institute, Houston, TX

Archetype Consultant, Caroline Myss PhD Institute, Chicago, IL

Healing Touch Practitioner

Various continuing education courses, including courses on alternative medicine, herbs and aromatherapy

PROFESSIONAL AFFILIATIONS

Sigma Theta Tau, International Nursing Honor Society

American Holistic Nurses Association

Who’s Who in American Nursing

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