Keith Doughty
***** ******* ***, ***. **** . Redmond, WA 98052
206-***-**** . ************@******.***
@keithdoughty . keithdoughty.com
Sales and Business Development Executive
A results-driven business strategist with over 20 years of experience
effectively driving marketing, sales, and project management. Proven track
record of overachieving sales, increasing market awareness, and leading
revenue growth. A natural leader capable of developing exceptional sales
teams while cultivating long-lasting relationships with key executives.
CORE COMPETENCIES
Sales Management . Business Development . Project Management . Strategic
Marketing . Start-Up Incubation . Teambuilding . Employee Coaching .
Recruiting . Strategic Alliance Development . Building Executive
Relationships . Strategic Planning . P&L Management . Complex Sales .
Consultative Sales . Brand Marketing . Public Relations . Collaborative and
Partner Marketing . Developing Sales Goals . Support and QA Management .
Social Media . Digital Marketing . Contract Negotiation . Sales Kit
Creation . Press Kit Creation . Budgeting . Microsoft Office . Google
Office . Apple OS . CRM Software
EXPERIENCES AND ACHIEVEMENTS
XEROX, Redmond, WA 2013 - 2014
Support & Quality Assurance Manager - Google Contract
Collaborated with executives and client liaison to provide project scope,
data compilation, analysis, and presentation across multiple business
units. Directed call center operations and developed policies and
procedures to improve performance and service standards while also
increasing efficiency. Developed departmental budget.
. Increased client satisfaction by mentoring agents and QA analysts to
provide exceptional customer service
VINCERIA, Redmond, WA 2012 - 2013
Vice President, Business Development
Provided start-up mentorship and incubation for early-stage start-ups,
including expertise in funding, sale, and acquisition. Provided Strategic
Planning and Business Management Expertise. Fostered partnerships with key
industry players and facilitated global events.
HASTENS BEDS CANADA, Toronto, CA 2006 - 2012
Vice President of Marketing, Sales, and Business Development
Provided business planning, strategy, and management in both retail and
commercial environments. Directed strategic marketing, including website
development, television, digital media, print, press releases, public
relations, press kits, and sales kits. Collaborated with all levels of
management, including vendors and executives. Developed processes,
advertising structure, and web-based advertising programs. Created
commission structures, compensation, and sales plans. Negotiated contracts
and provided project management. Established customer database procedures.
. Played a key role on the team which first brought products to Canadian
market
GOLF ACADEMY OF THE SOUTH, Orlando, FL 2004 - 2006
Graduate Student Teacher
Provided education in business law, financial management, daily operations,
and golf course management.
. Served as Tournament Director for a two-day, 225 player, 36-hole events
. Scoring Official, AJGA Championship Tournament
. Tournament Official, Champions Tour Q-School Qualifying Event
. Tavistock Cup, Isleworth Country Club - Player Services
. PGA Apprentice, P.A.T. passed - USGA Handicap Index 3.9
BVRP Software, Toronto, CA 2003 - 2004
Director of Channel Sales
Managed Waterford Technology division, reporting directly to CEO. Built
channel sales team for all North America, including development of
strategic marketing and pricing programs. Provided large-scale solutions-
based sales, effectively cultivating relationships with executive clients.
Performed presentations and negotiated contracts.
INDEFENSE, Santa Cruz, CA & Toronto, CA 2001 - 2003
Vice President of Sales and Business Development
Reported directly to CEO and Board of Directors in a pre-IPO start-up
environment. Created commission structures, compensation, and sales plans.
Developed inside sales and support teams for call center. Fostered
executive relationships with executives in order to close large-scale
deals. Forged strategic alliances with key clients and partners.
. Built a sales and marketing team of over 25 associates
. Developed North American OEM and Bundling sales channels from the ground
up
. Closed Distributor and Reseller agreements in South America, Europe,
Central America, Asia, and North America
. Grew sales revenue over 2000% during tenure
PONTE COMMUNICATIONS, Mountain View, CA 2000 - 2001
Territory Manager & Senior Account Executive
Reported directly to CEO in a pre-IPO start-up environment. Developed West
Coast sales territory, maintaining involvement in all aspects of the
complex sales cycle. Developed strategic alliances with partners, utilized
technical resources to validate proposed solutions, and coordinated
internal and external resources for clients. Evangelized new products
within the financial vertical. Provided ongoing prospecting within Fortune
500 and Fortune 1000 companies. Maintained client relationships, managed
accounts, and provided quotes and pricing.
ENTRUST, Mountain View, CA 1997 - 2000
Account Executive & Territory Manager
Provided consultative solution-based sales of digital certification and
toolkits. Completed initial and ongoing lead prospecting in general market
accounts. Cultivated client relationships and provided account management,
quotes, RFIs and RFPs, pricing, and contracts. Provided forecasting for
Value Added Resellers and sales partners.
. President's Club
. Halfway Club
. Attained 128% of quota
COMPETITION COMPUTERS/MICORAMA, Ottawa, CA 1990 - 1997
Retail and Government Sales Manager
Managed all daily operations of a retail computer store including customer
service, quotes, pricing, ordering, and supplier relations.
EDUCATION AND CERTIFICATIONS
Bachelor of Arts, Business, Carleton University
Associate of Arts, Marketing and Advertising, Algonquin College
Associate of Arts, Golf Complex Operation and Management
VMWare Certified Sales Professional . Understanding the Complex Sale .
Professional Presentation Skills
Dual Citizenship - United States and Canadian