Insurance Manager
Resume:
Anthony P. Koonce
Columbia, MD. 21046
Cell: 443-***-****
E-mail: abl4lo@r.postjobfree.com
PROFESSIONAL PROFILE
Successful Insurance professional with extensive experience in Risk
Management, Property & Casualty Underwriting, Marketing, and Product
Development. Reputation for saving troubled projects by setting
priorities, reorganizing efforts and surpassing goals.
EXPERIENCE
Lerner Corporation - Rockville, MD
Insurance Administrator/Risk Manager
2006 -2009
. Served as central contact for property managers regarding insurance
questions, training, incident reports, and claims
. Maintained company's statement of values, assessment of property
limits of liability
. Assisted with annual policy renewals for all property and casualty
insurance products, including specialty coverages
. Developed written safety programs that provide overall facility safety
. Decided which incidents to report to insurance companies as a claim
. Maintained claims experience for all property and casualty insurance
policies
. Conducted workplace audits to identify injury sources and identify
corrective action
. Reduced injury-frequency rate by 40% percent, exceeding company goal
. Reduced injury-cost rate by 42% percent, exceeding company goal
. Collaborated with attorneys to provide information needed to answer
interrogatories
. Collaborated with employees throughout subsidiaries, divisions, and
department for information, risk identification to foster enterprise
risk management and corporate governance
. Implemented and directed medical care for worker's compensation
treatment to a selected panel of providers in the Commonwealth of
Virginia through project management.
. Formalized return-to-work program companywide.
. Successful in getting an ex-gratia payment for non-covered loss saving
company $250,000 as an expense.
Zurich NA - Baltimore, MD 1986-2005
Director of Worker's Compensation
1999 - 2005
. Analyzed and reviewed all necessary underwriting information to
determine the degree of risk involved and the proper premium for
acceptability for all property and casualty products
. Successfully negotiated all types of reinsurance placements
. Developed and maintained underwriting policy while consistently
maintaining premium and loss ratio goals by line of business
. Consistently performed on large property and casualty accounts with
large deductibles, retro's, retention plans, and other alternative
rating plans
. Line of Business Director for Worker's Compensation, maintaining
growth and profitability for territories east of the Mississippi River
. Developed and implemented successful underwriting training curriculum
through project management
. Evaluated individual underwriter competency and recommend delegable
authority
. Collaborated on Implementation with other BU partners a risk selection
& pricing tool nationwide that dramatically improved the quality of
various lines of business. Company savings were in the 50 M range.
Product Development Manager 1994 -
1999
. Managed research development of new property & casualty proprietary
products including; field studies, segmentation, testing, budgeting,
and documentation through its initial market introduction
. Presented, demonstrated, evaluated and published product information on
a national basis
. Wrote comprehensive trial study research report for top management
based on new product research data. 87 page report included; field
studies, location data, methods/materials, conclusions, and both
product and market research
. Spearheaded planning of all pre and post-implementation, going above
and beyond in coordinating resources to ensure flawless execution and
customer satisfaction
. Wrote numerous underwriting guidelines by product and line of business
. Managed the corporate product review process, including interaction
with outside counsel
. Prepared rate, rule, and form filings using speed to market tools such
as SERFF to ensure that new products are in compliance with all 50
State Insurance Department regulatory requirements
. Drafted numerous State Amendatory Endorsement to comply with individual
State rules and regulations
. Communicated with and established key business relationships,
influencing State Insurance Departments and other regulatory agencies
. Acted as the lead role during market conduct exams
. Performed regulatory research and analysis identifying specific
insurance codes, regulations, and other laws affecting product lines
. Assisted in drafting compliance policies and procedures
. Served as central repository and dispersal point of compliance
information, including policies and procedures; (i.e.) managing and
interpreting and disseminating the Insurance Services Offices (ISO)
circular letters and bulletins
. Experience using various compliance software products
. Conducted internal underwriting audits for compliance, including
external audits for Managing General Agents (MGA's)
. Maintained a database of compliance filings including the due dates and
status of the filing
. Proactively managed and facilitate internal compliance projects
ensuring that milestones are tracked and goals and deliverables are met
. Established relationships with other departments and business units to
ensure compliance deliverables are met
Assistant Property &Casualty Manager 1989 -
1994
. Successfully built a cooperative work team and promoted productive
environment
. Managed all commercial underwriting/marketing and risk selection for
approximately 2/3 of the state of Missouri
. Revitalized and restored profitability of 2 under performing
territories by coaching and developing territory representatives
. More than doubled territorial written premium from 5MM to 11MM during
tenure and grew account base from 95 to 190 through new market
penetration. Landed and managed two of the company's 5th largest
accounts
. Supervised staff of 15
. Earned confidence and respect of brokers and agents, successfully
retaining accounts long-term: maintained strong relationship with
Boatmen's Bank which generated approximately 4 M over span of 5 years
. Built strong network of loyal agents through honest, straightforward
approach and consistency in providing knowledgeable service and sound
recommendations which met agent's client objectives
Senior Referral Underwriter
1986 - 1989
. Handled risk selection and underwriting for lines of general
liability, worker's compensation, commercial auto, property, and other
specialty lines.
. Mentored new and existing underwriters on customer relationship
management, solution-selling strategies, advance product knowledge and
target market programs
PREVIOUS EMPLOYMENT
Multi-Line Underwriter, Reliance Insurance Companies, Columbia, Maryland
(1984-1986)
Casualty Underwriter, The Hartford Insurance Companies, Cincinnati, Ohio
(1980-1982)
EDUCATION
Morgan State University, Baltimore, Maryland, Business Administration, B.S.
COMPUTER SKILLS
Having knowledge of the following software: Microsoft Office Suite, Excel,
Access, PowerPoint, and NewStar
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