Customer Service Sales
Resume:
Gentry Weisman Holbrook
Tallahassee, FL
abl4hk@r.postjobfree.com
Employment History
Florida Virtual School (Tallahassee, Fl) May 2009-Present
Ambassador
Responsible for conducting exit interviews from students who have dropped a
course from FLVS. Collected qualitative and quantitative data from students
by gathering information about their experience and how the school can
improve.
Arthur Murray Dance Franchise (Tallahassee, Fl) September 2009-June 2010
Specialist
Arthur Murray Certified Ballroom Dance Instructor. Public relations duties
included creating fliers, social networking, and planning parties. Also
responsible for sales, customer service, teaching and choreography for
competitions.
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ons Campaign prZales Jewelers (Loveland, CO)
Jan. 2008-Oct. 2008
Jewelry Consultant/Manager-in-Training program
Received diamond certification upon being hired. Responsible for meeting
sales quotas every month, which were always met or exceeded, while
providing customer satisfaction. My outgoing, energetic personality
allowed me to assertively pursue and close sales, meet deadlines and store
goals.
Advantage Marketing (Gainesville, FL) March 2007-June 2007
Marketing Representative
Promoted Non-Profit Organization, D.A.R.E. In charge of running events at
various venues where products were sold to help out NPO's. Products ranged
from children's books to child security measures, such as, the Amber Alert
Kit, kid I.D's, and other safety products.
Cheerleading Technique Camps (Gainesville, FL) 2001-2006
Choreographer/Head Instructor
Handled multiple projects, all requiring attention to detail and well-
developed organization skills, including creating curriculums, training
staff, and maintaining customer satisfaction records. Supported all
aspects of development and production of camp marketing media and
literature, including videos and brochures that reached expanding
cheerleading markets. Continually strived to find new ways to improve
customer service. Choreographed many routines leading to national titles.
Olive Garden (Gainesville, FL) 2001-2006
Certified Trainer/Wine Host/Hostess
Responsible for the creation of the weekly employee schedule, ensuring
proper coverage for all shifts, and back-up for personnel emergencies. Had
oversight of all personnel decisions related to wait staff and bussers.
Became a Certified Trainer by Olive Garden (a Darden Restaurant) to
conduct all training for newly hired host and hostesses.
University of Florida, Gainesville, Student Achievement
Voted "Best Campaign" in the Fall 2006
Served as Creative Director for the Senior Public Relations Campaign
project, for Harris Corporation (Assured Communications and Information
Technology). This project was honored by being voted the "Best Campaign"
by a board of Harris Corp. employees.
Education
Bachelor of Arts, Public Relations
University of Florida, Gainesville, FL
Volunteer
Created inaugural newsletter for the non-profit organization, Mid-Florida
Area Agency on Aging, that covered 16 counties in North Central Florida
Skills
. Excellent written, oral and interpersonal communication skills
. Excellent working knowledge of Microsoft Excel, Word, PowerPoint,
Photoshop, Publisher, Adobe InDesign, and Dreamweaver
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