Management Project

FRANK LEE

*** ********* ****** ( Philadelphia, Pennsylvania 19111

856-***-**** ( *********@*****.***

LITIGATION SUPPORT SPECIALIST

Detail- and results-oriented professional who uses legal experience,

customer focus, and personal drive to accurately create, analyze, and

publish data that supports a broad range of litigation scenarios.

Specialize in working with clients, attorneys, and legal representatives to

obtain and compile documentation, resolve problems with consistency, and

publish information. Known for maintaining the highest level of regulatory

compliance across a broad range of requirements. Recently enrolled in a

graduate program that enhances my technical acumen as it relates to

database manipulation and the tools that pertain to Lit Support in this

current environment. Areas of expertise include:

Researching Data ( Project Management ( Technical Acumen

Data Analysis ( Developing Relationships ( Creative & Analytical Thinking

Customer Relations ( Problem Solving ( Workflow & Time Management

PROFESSIONAL EXPERIENCE

NBN Infusions, Driver Technician, 2007-Present

Innotrac, Picker / Packer, 2006-2007

Pepper Hamilton / Dechert, Litigation Support Analyst, 2003-2006

Internal Revenue Service, Tax Examiner, 2002-2003

PEPPER HAMILTON / DECHERT ( Philadelphia, Pennsylvania

2 Leading law firms serving corporate and individual clients in commercial

litigation, asset management, business transactions, intellectual property,

and real estate finance. Placed in each firm by 2 separate staffing

agencies.

Litigation Support Analyst

Contracted to assist with all aspects of litigation support, data analysis,

and compilation for large cases. Searched through volumes of data,

metadata, and other documents for information critical in preparing for

trial. Partnered with paralegals and attorneys in preparing case-specific

information to stakeholders via multiple methodologies.

. Provided critical data, analysis, and project management duties to as

many as 15 simultaneous cases for litigation.

. Consistently met all deliverables under tight time constraints, often

working with external professionals on specialized case production or

reformatting unreadable data/metadata.

. Selected by CIO of Dechert to assist with technical system setup in

Brussels, Austin, New York, London, and Philadelphia firms due to

personal knowledge and capabilities.

INTERNAL REVENUE SERVICE ( Philadelphia, Pennsylvania

Tax Examiner

Performed initial and in-depth audits of taxpayer returns, focusing

primarily on Earned Income Credit and Child Tax Credit. Served as the main

point of contact for client questions and problems during the review,

ensuring quick response to issues to resolve any discrepancies.

NBN INFUSIONS ( Cherry Hill, New Jersey

Driver Technician

Analyze customer requirements and developed route to achieve most efficient

delivery of critical medication, supplies, and service. Set up

sophisticated equipment, tested effectiveness, and trained clients in

proper usage. Maintain compliance with strict regulatory standards,

including HIPAA laws.

EDUCATION

Master of Information Systems Management (in progress) ( Keller Graduate

School of Management

Bachelor of Science in Organizational Management ( Nyack College

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