Sales Quality Control

Expertise Manufacturing / Quality Control/Operation Management

Profile Manufacturing professional with complementary background in

sales,

production, logistics, and product development.

. Assisted in successfully launching 6 new product lines from

concept through sales promotion and marketing literature

. Consistently contributed to business growth, profit, and the

achievement of corporate goals.

. Contributed to maintaining the highest level of customer

service through expediting of orders and maintaining a

consistent watch on inventory levels of A- Stock and made to

order products

. As well as providing, product training and technical support

to both outside and inside staff

. Handled lighting issues, including troubleshooting and labor

negations

. Developed Scheduling system for furniture manufacturing to

ensure optimum efficiency

PROFESSIONAL EXPERIENCE

Planner - Townhouse Furnishing (Current)

Develop rules for priority manufacturing and shipping. Established proper

lot sizes based on operating efficiency and critical path planning.

Associate Product Marketing Manager - Capri Lighting Brand (2002-2005)

Set marketing and product line objectives, developed strategies and

implemented plans to accomplish. Provided technical support to internal

and external customers. Oversaw the consistent improvement of order

services knowledge of product

. Prepared sales initiative, product strategies and direct the

execution of it for achievement of marketing objectives to

achieve GenlyteThomas Brand 2004 Brand of the Year

. Maintained excellent customer support, through diligence and

consistently exceeding customer expectations

. Provided training seminars for all support staff, including

electrical distributors and reps

Field Service Specialist (2000-2002)

. Provided problem solving and troubleshooting assistance through

field visit as well phone correspondence

. Negotiated labor claims with end user contractors, as well as

debited vendor for excessive defective product

. Coordinated improvement of quality through corrective action

Distribution Coordinator (1997-2000)

. Filed Freight claims with freight companies resulted in the

addition of 1 million to profit line a year

. Coordinated all reconsignments and loss short and damage reports

with 10 major trucking companies

. Field Customer calls and corrected all freight rated issues

Materials Handlers (1995-1997)

. Hourly employee becoming familiar with inventory movements

. Created Bill Of Materials

. Established and maintained WIP areas

Line Worker (1993-1995)

. Built product and gained first experience in assembly

production as well as knowledge of expediting from ground

level experience

Education

University of Mississippi, Oxford, Ms

. MBA, Operations Management (2011)

. Bachelor of Arts, Marketing, (2009)

Emphasis in Operation and Production Management,

Logistic

Management

Itawamba Community College

. Associate Of Arts, Accounting (2007)

. Associate Of Arts, Electrical Technology (2007)

Computer Skills

Microsoft Office (Excel, Word, PowerPoint,) Lotus Notes, AS400,

Oracle, Apics, AutoCAD, SAP

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