Customer Service Sales

Samantha Alexis Harris

HOME ADDRESS abl45z@r.postjobfree.com

*** *. *** ***** #***

Chicago, IL 60025

Phone: 312-***-****

EDUCATION University of Illinois at Chicago IES Abroad

Barcelona

Bachelor of Arts in Communications Sociological

Studies

Minor: Sociology January 2009-

May 2009

Graduation Date: May 10th 2009

University of Iowa Chicago Association

of Realtors

Bachelor of Arts in Communication Sales Agent

State Required Course

August 2004 - December 2005 Passing Date: June

10th 2009

State Exam Passing Date:

September 11th 2009

EXPERIENCE Keller Williams Gold Coast Realty / Jameson Real Estate

Chicago, IL

Sales Associate Jan.

2010 - Present

. Assist clients in buying, selling or renting their homes

via the Multiple Listing Service

. Bring clients together based on similar wants and needs

. Host networking events

. Host open houses

. Market analysis and research

Nordstrom Skokie, IL

Women's Shoes Sales Associate

Sep. 2009 - Dec. 2009

. Assisted customers in choosing from a variety of

footwear that best suited them

. Assisted in outfit coordination and sold merchandise

across all departments

. Paired accessories with shoes and clothing

. Provided outstanding customer service

Eagle Market Makers - Chicago Mercantile Exchange

Chicago, IL

Commodities Clerk Jun.

2008 - Jan. 2009

. Checked trade cards for independent trader with other

clerks on the floor

. Provided open communication to traders and runners

. Calculated positions, profits and losses

. Handled out-trades when necessary

B96-WBBM Radio (96.3 FM) Chicago,

IL

Intern Mar.

2007 - Jul. 2007

. Supported on-air personalities in producing a daily air

shift

. Assisted with control room organization, answering

phones, completing contest forms and special projects

. On-air experience participating in games with callers or

giving opinions on various topics

ACTIVITIES Make-A-Wish Foundation

Chicago, IL

Volunteer Wish Granter

August 2005 - Present

. Coordinate the process of granting wishes by using

organization policies, guidelines and procedures

. Research all options for delivering wishes in the most

cost-effective and quality manner

. Fill out all necessary paper work for wish applications

and send in to wish manager for approval

. Contribute to fundraising and participate in volunteer

events

. Provide families with social and emotional support

SKILLS ? Microsoft Word, Microsoft Excel,

Internet proficient, Typist, Detail oriented

REFRENCES ? Will be provided upon request

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