Qualifications Summary

Articulate, confident, and achievement driven telecommunications

professional with proficiency in hardware, software, and network design and

support, offering technical and mechanical proficiency combined with a

proven record of exemplary customer-driven support.

. Excellent mechanical aptitude skilled in computer building and repair.

. Skilled in network design, installation, maintenance and repair.

. Exceptional communication skills the ability to work with diverse

groups while inspiring confidence at all levels.

. Currently pursuing Microsoft A+ certification.

Education

dekalb tech Covington, GA

. Diploma, CIS Networking Specialist, 2009

. A+ Certification, completion expected 2010

. Windows Server 2003

. Nominated for 2008 GOAL Award

Core Competencies

Network Design & Support ? Windows 2003 ? Firewalls ? Application Solutions

? Customer Service

Software: Microsoft Office 2007, Adobe Software, TriCaster

(video switcher software), Ultra VCN (remote support

software), AVG (anti-virus software), IPcop,

Smoothwall Firewall, Snagit

Applications/Databases: MS Access, MS Excel, MS PowerPoint, MS Word

Programming: Visual Basic

Hardware: Multiple hard drives, DVD, CD drives, video cards,

sound cards, motherboards, CUP install, RAM and all

peripherals.

Operating Systems: Windows XP/2000/Vista, Windows Server 2003, Linux

Professional Experience

audio visual tech (volunteer) 2004-Present

victorious life church Conyers, GA

. Responsible for the weekly video recording of church services including

directing cameras, video editing and copying.

. Installed and maintain church network of 12 computers in a peer-to-peer

network setting.

. Installed internet within the church enabling the live streaming of

church services.

. Troubleshoot church PC's and network applications, restoring loss of

internet, network communication functions, audio and/or audio failure;

responsible for upgrading programs; repairing and replacing hardware.

mover 2008-Present

pridgeon moving service Stockbridge, GA

. Residential and commercial moving service; responsible for loading and

off-loading trucks, moving furniture and providing superior customer

service.

weld tester 2003-2007

standard refrigeration of georgia Covington, GA

. Led the quality control functions for industrial refrigeration

compressors.

. Tested and approved all units for sale.

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