Medical Records
Resume:
Ann Marie McLaine
***** ********* *** ( Ashburn, Virginia 20148
abl3wj@r.postjobfree.com ( (703)
858.5463
Summary of Qualifications
Skillful and dedicated Office support with extensive experience in the
coordination, planning, and support of daily office reception and
patient/customer communication functions.
* Demonstrated capacity to provide comprehensive support including
scheduling appointments, coordinating various testing, and
effectively managing all essential tasks.
* Adept at maintaining confidentiality, handling conflict resolution,
handling over a hundred customer and staff calls per day.
* Highly focused and results-oriented in supporting complex, deadline-
driven tasks; able to identify goals and priorities and resolve
business issues in initial stages.
* Proficient in Versus Software, Healthmatics Software, Scanning and
Indexing. MAS90,
* MS Excel, MS Word, EMR
* 02/2007 to 05/2008
Professional Experience
Concert Technologies
43766 Trade Center Place,
Suite 130
Dulles, Virginia 20166
Billing Specialist
Responsible for billing Government and Commercial accounts with different
billing rates.
Assisted with the Accounts Payable Department, which included, but was
not limited to, matching contractor invoices to jobs, filing and MAS90.
Associates in Otolaryngology -
Medical Secretary
Provide Receptionist support to Medical Practice.
Perform a variety of receptionist functions, addressing inquiries of
current and potential patients, communicating with physicians, medical
staff regarding patient care, and prepare patient charts for upcoming
appointments. Refer and direct over one hundred calls per day.
. Ensure patient confidentiality
. Prepare patient charts and scan and index into the office medical
computer system.
. File test results and patient charts.
. Schedule appointments and answer phones.
. Check patients in and collect insurance co-payments.
. Adept at patient conflict resolution.
. 06/1998 to 07/2006
Hershey medical center - Hershey, Pennsylvania
Staff Assistant V
Served as Staff Assistant V for fifteen Surgeons of Outpatient Surgery
Clinic.
Directed patients and completed check-in and registration procedures for
Out-Patient Surgery Clinic that serves several hundred persons per day.
Maintained every aspect of patient confidentiality.
. Reviewed post-op information for completeness and accuracy. Entered
information into database.
. Identified uninsured services and collected payment. Maintained
patient accounts and provided statements.
. Scheduled appointments and testing. Gave pre-testing instructions
and answered questions, made referrals when appropriate.
. Answered phones and provided general information.
. Obtained and prepared patient information to facilitate patients'
visits.
. Served as insurance information resource for patients and staff.
. Performed other special projects as assigned.
Victor cohen, dpm - Camp Hill, Pennsylvania
Medical Secretary
Provide general receptionist and administrative support for a Foot
surgeon.
Oversaw a wide variety of administrative functions, supporting general
medical practice duties.
. Greeted patients, scheduled appointments, and processed insurance
forms.
. Assisted physician with some medical procedures.
cowley associates - Camp Hill, Pennsylvania
Medical Records Supervisor
Directed day-to-day office operations, providing fundamental support to
physicians and other medical staff.
Managed medical records department and small medical records staff.
Assisted patients in resolving insurance questions.
. Hired as medical Records Clerk and quickly promoted to Medical
Records Supervisor.
. Oversaw computer system training for Medical Records Staff.
. Handled record releases and subpoenas; established new patient
accounts.
Polyclinic medical center - Harrisburg, Pennsylvania
Admissions Office Secretary
Responsible for admitting patients to Medical Center.
Registered patients utilizing the hospital computer system. Coordinated
patient bed assignments with nursing units. Completed daily hospital in-
patient census. Mainly worked as sole admissions office secretary on the
evening shift.
Skills
. MAS90
. MS Excel
. MS Word
. EMR
. Shared Medical Systems
. Versus Software
. Healthmatics Software
. Scanning and Indexing
Hobbies
. Hiking
. Gardening
. Cooking
. Decorating
Contact this candidate