Michael S. Goldman, JD
*** ***** ***** ***** *********: 513-***-****
Loveland, Ohio 45140 Cell: 513-***-****
Email: *********@*****.***
PROFILE
An accomplished global human resources executive with 20 years of benchmark
results in emerging, growth, or mature businesses in the industrial and
service markets. Skilled in leading human resources and other business
services, including IT, legal, quality, diversity, environmental, community
partnerships, as well as internal and external governance. History of
creating strategic and competitive advantage through measurable returns on
human capital investments. Utilizes continuous improvement methods to
design business systems that maximize top-line growth, bottom-line results,
employee engagement and speed to market during periods of organizational
and market change.
CAREER HISTORY
CRANE CHEMPHARMA FLOW SOLUTIONS, Cincinnati, Ohio 2007 - 2010
As a unit of Crane Co., a $3.0 billion publicly-held manufacturer of
diversified products, ChemPharma Flow Solutions is a leader in the design
and manufacture of engineered valves, pumps, pipes and fittings for the
chemical and pharmaceutical industries, with $400 million in annual sales
and 1,800 employee located in 20 countries. Reporting to the President,
while managing 8 direct reports and HR staff of 22 in the Americas, Europe,
the Middle East and Asia. Served on management and compensation
committees.
Vice President, Human Resources
. Implemented global HR integration plan encompassing intellectual capital,
compensation, benefits, communications, legal compliance, HRIS and
position control. Achieved HR productivity improvements of 21% while
contributing to operating profit of $61.9 million.
. Created new multi-cultural competency model and developmental programs
for HR staff aligned with the company's long-term strategic objectives
and intellectual capital priorities.
. Utilized value stream mapping and Lean processes to reduce department
transaction costs and cycle times. Organized HR Kaizen events focused on
productivity, position control and outsourcing.
. Created a global knowledge management portal for HR staff with 40
information categories, including thought leadership, comparative human
resources, regional and country profiles, international employment law,
commercial standards and employee development programs.
. Implemented global HR KPI report measuring safety, quality, delivery,
costs and growth. Achieved turnover rate of 2.1%; fill time of 72 days;
and high-potential employees with development plans at 100%.
. Achieved $18.0 million in salary, wage and fringe benefit savings through
a global reduction-in-force. Developed risk and legal assessment tools to
facilitate the redundancy process.
METRO HEALTH HOSPITAL, Grand Rapids, Michigan 2006 - 2007
A 240 bed general acute care teaching hospital affiliated with Michigan
State University, with $250 million in revenue, 2,200 employees and 450
medical staff members. Reporting to the COO, while managing 6 direct
reports and human resources staff of 17. Chair of FTE committee and member
of patient safety and compliance councils.
Vice President, Human Resources
. Reorganized department into four interdependent groups encompassing
operations, solutions, leadership development and talent management.
Achieved alignment with new hospital mission and construction of new $150
million health care village.
. Completed two-year HR strategic plan based on comparative analysis of
Baldrige Health Care Criteria for Performance Excellence. Developed
specific operational plans and metrics for improvements in workforce
environment, workforce engagement, work systems, and work process
management.
Michael S. Goldman, JD Page 2
. Utilized Advisory Board resources to create a high potential employee
development program for clinical and administrative leaders, including
classroom, mentorship and cross-functional rotational assignments.
. Benchmarked talent management practices against Conference Board and
Healthcare Advisory Board research, and American Hospital Association
Workforce Strategy Map. Analyzed gaps and created strategies and action
plans to improve the recruitment and retention of nursing and technology-
related positions.
. Led steering committee that redesigned hospital's retirement plan.
Created a multi-media plan to communicate new total reward program to
employees and their families.
CASCADE ENGINEERING, Grand Rapids, Michigan 1996 - 2006
A leader in the design and manufacture of engineered plastic products for
the automotive, furniture, industrial, medical and consumer markets. $300
million in annual sales, with 1,200 non-union employees in the United
States and Europe and joint ventures in Asia and the Middle East.
Reporting to the President and CEO, while managing 7 direct reports, a
business services staff of 45 and operating budget of $6 million. Member
of executive, compensation and fiduciary committees.
Vice President, Business Services 1998 - 2006
Vice President, Human Resources and Information Systems 1996 - 1998
. Achieved the alignment of business services long-term strategy through a
shared services model which resulted in $3 million of positive plan
variances since 1998 and the maintenance of business services staff to
employee ratio while sales doubled.
. Supervised the due diligence and integration process of three joint
ventures and one wholly-owned subsidiary with combined revenue of $90
million.
. Developed strategic employee communications plan aligned with new brand
architecture, with the theme of providing sustainable solutions as an
employer of choice; average annual sales grew 12% and return on equity
11% since introduction of new brand.
. Led steering committee that restructured company into a front-end/back-
end organization with decision-making councils, key account teams,
mission-driven bonus and restricted stock plans aligned with company
strategy; resulted in $10 million in operational cost reductions, the
formation of 110 continuous improvement teams and productivity gains of
26%.
. Developed comprehensive talent management strategy to support long-term
strategy, including defined core competencies, strategic staffing plan,
assessment and selection process, orientation program, a new manager
assimilation process, career ladders, a diversity and inclusion program,
a gated development process for high-potential employees and a detailed
succession planning process. Strategy resulted in a human capital map of
pivotal talent, an offer to acceptance ratio of 1:1, an average retention
rate of 98.7%, average cost per new hire of $2,400, an average job fill
rate of 36 days, managerial positions with identified replacements at 90%
and 32 hour learning per employee.
. Created a total compensation philosophy encompassing base pay, variable
pay and retirement benefits, which resulted in the distribution of annual
total compensation statements, an average compa-ratio of 1.0, 5 new bonus
plans and 85% participation in the company's 401(K) plan. Established a
service center and information system to support the program.
. Devised innovative strategy to reduce health care costs based on
preventive policies and case management and achieved average health care
cost inflation rate of 7.4% between 1998 and 2005 and disability costs as
a percent of payroll of 1.2%.
. Created an integrated information system architecture, which resulted in
average information system costs as a percent of sales of 1.3%, inventory
turn improvement of 50%, inventory accuracy improvement of 25%, system
uptime of 100% and network uptime of 99.99%.
. Established sustainable business practices encompassing 15 international
standards, a sustainability scorecard, a cross-functional waste reduction
team, a greenhouse gas inventory and reduction project, an Energy Star
inventory of equipment and a new code of ethics. Corporate facility was
remodeled in accordance with LEED EB standards.
Michael S. Goldman, JD Page 3
. Created award winning work/life program containing over 80 benefits and
services.
. Developed and implemented an enterprise-wide risk management strategy,
including risk assessments, compliance audits, intellectual property
management, business continuity plans, an avian flu response plan, and
specialized employee training; reduced insurance premiums 2.9% in 2004
and 5.8% in 2005.
. Designed environmental, health and safety system that led to ISO 14001
registration, reduction in incident and lost work day rates of 24.9 and
11.6 in 2000 to 4.7 and 1.4 in 2005 and reduction in landfill of 38% in
2004 and 65% in 2005. Earned certification as a Clean Corporate Citizen.
. Partnered with universities to develop co-op programs, conduct research,
and to provide specialized training and certification programs. Guest
lecturer at two universities.
. Championed the development of a welfare-to-career program through private
and public sector collaboration that became a national model for
achieving economic self-sufficiency resulting in a 95% participant
retention rate and net benefit to the state of $1.4 million.
ELECTROLUX HOME PRODUCTS (formerly Frigidaire Company) 1988 - 1996
Major appliances manufacturer with annual North American sales of $5.5
billion.
Manager, Human Resources Process Redesign-Corporate Office, Cleveland, Ohio
1996
. Facilitated a company-wide project team responsible for developing and
implementing a world-class human resources and payroll process, including
supportive information technology.
Manager, Human Resources- Refrigerator Products, Greenville, Michigan
1994 - 1996
. Led staff of 32 at multi-union facility with 2,500 employees and annual
sales of $500 million
. Chaired company-wide task force that created core requirements for
standardized total quality management, team building, problem-solving,
safety and communication training modules.
. Achieved a 75% internal fill rate and a significant reduction in cost per
hire.
Manager, Human Resources-Home Comfort Products, Edison, New Jersey 1990
- 1994
. Directed HR staff of 25 at unionized facility with 1,500 employees and
annual sales of $300 million.
. Developed and implemented 5-year HR plan to support unit's long-term
strategy realizing a
$48 million profit improvement, $77 million reduction in average net
assets employed, 12% improvement in productivity and 25% improvement in
service call rates.
Manager, Human Resources-Laundry Products, Mansfield, Ohio 1988 - 1990
. Supervised 13 HR staff members at multi-union facility with 1,100
employees and annual sales of $90 million.
. Organized joint labor-management-government committee to provide
comprehensive adjustment assistance to displaced employees through $1
million in government grants; 85% of salaried employees were reemployed
within 9 months of plant closure.
CLEVELAND-CLIFFS, INC. Cleveland, Ohio 1985 - 1988
North America's largest producer of iron ore, with 4,000 employees and
annual sales of $1.7 billion.
Assistant to Vice President, Human Resources 1986 - 1988
Industrial Relations Representative 1985 - 1986
EDUCATION
J.D., cum laude, Case Western Reserve University School of Law, Cleveland,
Ohio
M.A., Labor and Industrial Relations, University of Illinois, Champaign-
Urbana, Illinois
B.A., History, Drew University, Madison, New Jersey
Michael S. Goldman, JD
580 Miami Crest Drive Residence: 513-***-****
Loveland, Ohio 45140 Cell: 513-***-****
Email: *********@*****.***
ADDENDUM
AWARDS AND RECOGNITION
2006-2007
Solucient Top 100 Hospital Award
Total Benchmark Solutions Best Acute Care Hospital Award
2005
Environmental Stewardship Award
American Society of Plastics Engineers (for Cascade's Triple Bottom Line
Report)
2004-2003
Clean Corporate Citizen Award
Michigan Department of Environmental Quality
Distinguished Service to State Government Award
National Governors Association (for Cascade's welfare to career program)
The Best Medium-Sized Companies to Work For in America Award
The Great Place to Work Foundation and the Society for Human Resources
Management (Cascade was #8)
Kettering University Cooperative Education Employer of the Year
(for Cascade's engineering coop program)
2002-2001
Goodwill International Large Employer of the Year Award
(for Cascade's welfare to career program)
Kathleen McDonald Memorial Work and Family Award
Family Support America (for Cascade's PHASES work/life program and the
welfare to career program)
Plastics News Processor of the Year
(for the welfare to career and school-based development programs)
APEX Award for Excellence
(for Cascade's intranet design)
2000-1999
QAD National Rapid Achiever Award
(for Cascade's implementation of a new enterprise resource planning system)
1998-1997
The Ron Brown Award for Corporate Leadership
The President of the United States and The Conference Board (for Cascade's
PHASES work/life program)
The Michigan Manufacturers Association Manufacturer of the Year Award
(for Cascade's community-based programs and partnerships)
Michael S. Goldman, JD
580 Miami Crest Drive Residence: 513-***-****
Loveland, Ohio 45140 Cell: 513-***-****
Email: *********@*****.***
PRESENTATIONS
Implementing the Strategy Deployment Process, Annual Crane ChemPharma Flow
Solutions Strategic Planning Conference, Cwmbran, Wales, 2009
Integrating the Global Enterprise, First Annual Crane ChemPharma Flow
Solutions Human Resources Conference, Cwmbran, Wales. June, 2008
How to Conduct Resident Performance Evaluations, Metro University, Grand
Rapids, Michigan, May, 2007
The Cascade Engineering Experience: Health Care in the 21st Century,
MichiganWorks, Kent and Allegan Counties, Michigan Annual Conference. Grand
Rapids, Michigan. May, 2005
Measuring the Value of a Learning Organization to Gain Competitive
Advantage. HR Measurement Summit, International Quality and Productivity
Center, Chicago, Illinois. September, 2004
Competencies for the New HR. The Third Annual Cascade Engineering Human
Resources Conference, Grand Rapids. Michigan. July, 2004
The Eleven Dimensions of Leadership. Becoming an Employer of Choice
Regional Conference, Cascade Engineering University, Grand Rapids,
Michigan. March, 2003
Developing a Welfare to Career Program. MichiganWorks Annual Conference.
Sault Ste. Marie, Michigan. September, 2002
Strategic Employee Communications. The Employers Association. Grand
Rapids, Michigan. 2000
Creating Business Value through Strategic Human Resources Management.
Michigan Society for Human Resources Management Annual Conference. Grand
Rapids, Michigan. May, 1999
Using an Organization's Values to Become an Employer of Choice. Ferris
State University Management Development Retreat, Big Rapids, Michigan.
August, 1999.
Recruiting and Retaining Employees. Cadillac Area Human Resources
Association, Cadillac, Michigan. November, 1999
Controlling Health Care Costs in a Union Environment Through Managed Care.
New Jersey Society for Human Resources Management Annual Conference. East
Brunswick, New Jersey. October, 1993
Managing a Career Transition. New Jersey State Association of Chiefs of
Police Annual Meeting, Atlantic City, New Jersey. June 1992
Successful Pre-Layoff Assistance to Workers. U.S. Department of Labor
Conference on a Workforce in Transition, Oconomowoc, Wisconsin. June, 1990
Organizing a Community-Based Readjustment Assistance Committee. National
Governors Association Conference on Facilitating Worker Adjustment Through
Labor Management Cooperation. East Rutherford, New Jersey. June, 1990
Michael S. Goldman, JD
580 Miami Crest Drive Residence: 513-***-****
Loveland, Ohio 45140 Cell: 513-***-****
Email:
*********@*****.***
PROFESSIONAL DEVELOPMENT
Selected Company Sponsored Training:
The 7 Habits of Highly Effective People (Covey Leadership Center),
Leadership 2000 (Zenger Miller), Creativity and Lateral Thinking (Edward de
Bono), Creating the Market Focused Organization (Northwestern University,
Kellogg School of Management), Lean Manufacturing, Value Stream Mapping,
Total Quality Management (Organizational Dynamics Inc.), ISO 14001 and TS
16949, The Role of the Process Owner (Michael Hammer), Measuring
Organizational Effectiveness (Denison Consulting), Organizational Learning
and Shared Services (The Conference Board), M&A Integration (Hypotenuse
Enterprises), Strategic Planning, Sustainability and Social Responsibility,
A Framework for Understanding Poverty (Ruby Payne), If Disney Ran Your
Hospital, Union Avoidance in Healthcare, HIPAA Compliance, Incident Command
and Pandemic Management, Big Five Personality Assessment Certification
(CentACS), and Topgrading Interview and Selection Process (Bradford Smart).
CIVIC AND PROFESSIONAL AFFILIATIONS
Society for Human Resources Management, Member
Federation of European Employers, Member
Centerpoint Health, Cincinnati, Ohio, Board of Trustees, Member
Threshold Academy, Turk Lake, Michigan (charter school based on the Head
Start philosophy), Past President
Cascade Township, Michigan Fire Department Levy Committee, Past Chairman
The Conference Board Council of Mid-Market Human Resource Executives, Past
Member
The Conference Board Working Group on Corporate Citizenship and Risk
Management, Past Member
Automotive Industry Action Group, Past Member
Michigan Climate Control Project, University of Michigan, Past Member
American College of Health Care Executives, Past Member
American Society for Healthcare Human Resources Administration, Past Member
The Advisory Board, Past Member